* Activating the Fi S24 phone
When you get the phone:
1. The SIM is already installed in the phone, although the phone box is sealed.
2. Turn on the phone, connect it to WiFi and log into the same Google account that was used to purchase the phone.
3. Download and install the Fi app from Google Play Store.
4. Leave WiFi ON. Run the Fi app. It will insist that you turn Data ON. Go ahead and turn Data ON. It might use a few MB of Data before switching to WiFi. If FI charges you for that Data at all, it will be 1-3 cents added to the 2nd bill.
5. Go through the activation process with the app which will transfer your Fi service from yourl old phone to the S24.
6. Your S24 phone should be activated on Fi then. Make some test calls/texts to make sure that the phone is working on Fi.
* Tracking Your Promo Discount
Log into your Fi account on the web site. There's a countdown in your Billing-->Fi Savings-->In Progress that shows how many more days your Fi service has to remain active. About 24 hrs after you activated the Fi SIM, the In Progress Tracker should show a checklist with entries like: Bought a phone, Got a discount, Activated the SIM, Stay xxx more days on Fi. Make sure the "Activate the SIM" entry is checkmarked and it shows 120 days to go. Then for a few days after that, keep checking the In Progress to make sure the countdown is decreasing each day. The countdown is updated at the same time each day (around the time of day that you activated the Fi SIM).
* How to Verify that your S24 promo was Earned
There's a countdown in your Billing-->Fi Savings-->In Progress that shows how many more days your Fi service has to remain active. The countdown will never say zero day. On the 120th day, it will stay at "1 more day". On the morning of the 121st day, the countdown should say "Stayed (past tense) active on Fi for 120 days in a row". Then later in the day, the In Progress column disappears, and the promo discount gets moved to the Earned column. At that time or later, it's safe to Cancel or Pause your Fi service.
You can use this Date Calculator: https://www.timeanddate
Enter your activation date as the Start Date, select Add 121 days and it'll show the date when it's safe to cancel/pause your Fi service.
* How to Cancel your Fi service
In your Fi account, click on Account-->Your Plan, scroll down until you see "Leave Google Fi". Click on that and follow the on-screen instructions. You'll have the options to Let Go your Fi phone number, or Transfer To Another Provider. (There used to be an option to port it back to Google Voice, but I think it's no longer available). If you choose to let go your Fi number, your Fi service will be cancelled IMMEDIATELY. If you choose to port out, your Fi service will remain active until your Fi number has been ported out to another provider.
* How to Pause your Fi service
In your Fi account, click on Account-->Your Plan, scroll down until you see "Pause Service". Click on that and follow the on-screen instructions. Your Fi service will be paused and Automatically Resumed after 90 days, unless you cancel it before 90 days are up. Once it's Resumed, you can leave it Active, or Cancel it, or Pause again (I don't know how many times you can Pause). If you have a lot of remaining referral Fi credit (which is not refundable), you can choose Pause instead of Cancel to wait and see if there will be new Fi promotions in the future to use up your Fi credit.
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Steps I took as a former Fi subscriber to get this deal: https://slickdeals.net/forums/showpost.php?p=
Strong recommendation: For people who activate service on a BYOD device to become an existing customer, wait a minimum of 24 hours (recommended 48 hours) before purchasing the S24. Those who activate and purchase the same day usually have major issues. The countdown timer will not be triggered and you will have no choice but to forfeit the discount or return the phone. You can try to contact support and ask to escalate to a specialist which may or may not have success and will likely eat up your return window.
For those that purchased same day, it seems that given early data points including mine that
Fi has manually approved the promo after escalating. Unknown if this will consistently be successful by others in future, though.
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Top Comments
Thought it's a 24 Month Bill credit?
"Get reimbursed over 24 months
Receive $27.09 off each bill for 24 months
The credit is tied to the person who activated the device"
Sorry for the ignorance but I'm new to Google Fi deals!
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The promo tracker recognized the phone was (falsely) active on another account about 24 hours after I activated it. I checked the promo tracker and then Fi sent me an e-mail saying my promo wasn't going to be kept or whatever.
I'm playing it safe this time and waiting until I'm billed before I sign up for the promo. However, if you check Google Fi reddit, the issue seems to pop up for all sorts of people with various length of long active, re-activated accounts or newly activated accounts. Some people get the issue fixed, and some people end up returning.
https://support.google.
A new Fi customer is someone who has never had Fi service or someone whose last day of Fi service took place more than 180 days before making a purchase with this promotion.
An existing Fi customer is someone who currently has Fi service or whose last day of Fi service took place within the last 180 days.
i wanted to keep my existing phone (not a samsung guy), so i would activate it as an esim while keep using my current phone that is on physical sim? no conflict having multiple sims for the same phone number?
first time trying this, thanks for your help!
not worth it... there are so many things that could go wrong and you will waste plenty of time dealing with customer service which is useless
I had Google Fi last year for S23 Ultra preorder and kept for 120 days. And for S22 the year before, and also kept for 120 days.
My service was just past the 6 months to be considered an existing customer.
I just signed back up and activated as an eSIM right now on the same S23 Ultra and now I can see the $650 immeidate preorder on the S24 Ultra!
On their website, I chose a plan and then Google Fi asked me to buy a new phone.
Where is the option to sign up for e-sim for new plan?
I just want to activate an account with Google Fi for a month to be qualified to purchase this S24 Ultra with $650 off after 120 days (4 months of $20/month) and I'm willing to spend an extra month cost for the new sign up on my existing phone to be qualified.
what i mean is there is always physical SIM kit in my cart, no option to add eSIM to the cart?
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what i mean is there is always physical SIM kit in my cart, no option to add eSIM to the cart?
https://fi.google.com/about/promo...pgrade-upg
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