It states: " How do I get my trade-in payment?
After your device is processed, you'll receive a credit for the assessed value. If you've paid for your new device in full, the trade-in credit will be refunded to your credit card within two billing cycles. Otherwise, a monthly credit will be applied to your Device Payment Plan in equal parts over the duration of the plan, starting within two billing cycles.
Additional details will be provided in your trade-in email from Assurant."
If your device is paid in full it is supposed to go back to your credit card. I have done 4 of these and on all 4 they credited my Spectrum account, however each time a very short phone call with CS resulted in the credit going to my CC.
If you need a $40 trade-in phone for this deal:
https://www.walmart.com/ip/Straig...243529
If above phone not available, here is a $50 phone for trade-in deal:
https://www.walmart.com/ip/Tracfo.../456429801
WARNING
Make sure to turn it on and see if your phone can activate. Walmart is not properly scanning these phones and trade ins are getting denied because of anti-theft. Buy these phones in store if you can! try to activate online and if error take the whole phone box package to store and have them rescan and reissue back to you or get replacement. check to make sure IMEI of "new" device can be activated online before you leave store
if above can't fix your problem then do the following:
1. Reach out to straight talk CS and ask them to escalate with issuing ticket
2. They will tell you to do the following: Email [email protected] with name, contact number, ticket number (this is created by chat agent) and attach receipt proof and picture of IMEI (I took a picture of the card that has the IMEI and sim card number on it).
3. You should get email about 24-48 hours later that it can now be activated
4. If they ask you to activate with phone plan then buy this $15 plan and give them the PIN and other relevant information they ask for
https://www.target.com/p/tracfone...A-87908383
Takes roughly 15 minutes to come in after purchase to hit email.
5. If they didn't ask to activate on tracfone then visit https://www.straighttal
6. Insert sim if not already in, turn off phone and turn back on. Make a test call. If call won't go through wait 5 minutes. You'll probably get some texts from Tracfone and calling should work. They suggest to turn off and on again if not, but I didn't need to.
$25 at Amazon: (slow shipping)
https://www.amazon.com/TracFone-M...B0C7LNLS9P
Store trade-in is YMMV
- Most stores will uphold the promotion - if not, go to a different store
- Device usually needs to be in stock - some stores will ship if not in stock
- Stock is usually low and sells out fast - may need to try more than once
- Higher storage options are usually not available in stores - only online
- Tax is dependent on state - some charge MSRP, some charge discounted price
- Doing too many trade in in short amount of time might get your account flagged - only online is available then
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Send the STright Talk your IMEI and purchase receipt they will activate it and process it.
I am sure for that...
If it gets lost or damaged in transit, only going to be covered for $100. Which is crap, considering my phone (256GB S22+) is in mint condition, unlocked, and probably worth at least $500.
Hope all goes well. Have done plenty of trade-ins with Samsung, but it's always a crapshoot when shipping anything in for trade in.
Starting to regret not just going to the store and getting my phone, since the double storage is not worth this headache (but too late for that, as I ordered before people started reporting rejected trade-ins and backed up deliveries.
Which if you paid less than $100 for the phone isn't a big deal, but if you paid more you're going to be out the difference between what your phone is worth and $100. Which could be a sizeable amount. Then on top of that you could potentially be stuck with the S24/S24+/S24 Ultra if the 14-day return window closes.
Which if you paid less than $100 for the phone isn't a big deal, but if you paid more you're going to be out the difference between what your phone is worth and $100. Which could be a sizeable amount. Then on top of that you could potentially be stuck with the S24/S24+/S24 Ultra if the 14-day return window closes.
If it gets lost or damaged in transit, only going to be covered for $100. Which is crap, considering my phone (256GB S22+) is in mint condition, unlocked, and probably worth at least $500.
Hope all goes well. Have done plenty of trade-ins with Samsung, but it's always a crapshoot when shipping anything in for trade in.
Starting to regret not just going to the store and getting my phone, since the double storage is not worth this headache (but too late for that, as I ordered before people started reporting rejected trade-ins and backed up deliveries.
Which if you paid less than $100 for the phone isn't a big deal, but if you paid more you're going to be out the difference between what your phone is worth and $100. Which could be a sizeable amount. Then on top of that you could potentially be stuck with the S24/S24+/S24 Ultra if the 14-day return window closes.
Get involved Postmaster General, and the State Attorney General's office ( they will fight for you and get paid from Assurant/Spectrum). File a complaint to the FCC/FTC too they will get involved. it is just time you have to spend to file a complaint and Spectrum/Assurant wants to resolve it ASAP else they will find more issues and open a broad investigation. Telling you after personal experience...
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Get involved Postmaster General, and the State Attorney General's office ( they will fight for you and get paid from Assurant/Spectrum. File a complaint to the FCC/FTC too they will get involved. it is just time you have to spend to file a complaint and Spectrum/Assurant wants to resolve it ASAP else they will find more issues and open a broad investigation. Telling you after personal experience...
I don't think I've ever shipped something and put so much care/time into the process. And I've shipped hundreds of packages over the years.
Made sure the lithium battery label was in color, made sure the label was readable, included duplicates of the scan code receipt for Assurant in the box, packed it like it's extremely fragile (i.e. lots of packing material), taped it up super nice, etc. Then the pictures (so many pictures) and half a dozen or more videos.
I don't think I've ever shipped something and put so much care/time into the process. And I've shipped hundreds of packages over the years.
Made sure the lithium battery label was in color, made sure the label was readable, included duplicates of the scan code receipt for Assurant in the box, packed it like it's extremely fragile (i.e. lots of packing material), taped it up super nice, etc. Then the pictures (so many pictures) and half a dozen or more videos.
I personally just did not expect that USPS would not properly process and scan deliveries in mass, while Assurant is also having delays, resulting in massive amounts of packages at destination not being marked as delivered and pushing people out of the 14 day return window without any information. If I had known that, I definitely would not have made the purchase. I had a smooth experience with my previous trade in without any of these issues.
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