It states: " How do I get my trade-in payment?
After your device is processed, you'll receive a credit for the assessed value. If you've paid for your new device in full, the trade-in credit will be refunded to your credit card within two billing cycles. Otherwise, a monthly credit will be applied to your Device Payment Plan in equal parts over the duration of the plan, starting within two billing cycles.
Additional details will be provided in your trade-in email from Assurant."
If your device is paid in full it is supposed to go back to your credit card. I have done 4 of these and on all 4 they credited my Spectrum account, however each time a very short phone call with CS resulted in the credit going to my CC.
If you need a $40 trade-in phone for this deal:
https://www.walmart.com/ip/Straig...243529
If above phone not available, here is a $50 phone for trade-in deal:
https://www.walmart.com/ip/Tracfo.../456429801
WARNING
Make sure to turn it on and see if your phone can activate. Walmart is not properly scanning these phones and trade ins are getting denied because of anti-theft. Buy these phones in store if you can! try to activate online and if error take the whole phone box package to store and have them rescan and reissue back to you or get replacement. check to make sure IMEI of "new" device can be activated online before you leave store
if above can't fix your problem then do the following:
1. Reach out to straight talk CS and ask them to escalate with issuing ticket
2. They will tell you to do the following: Email pop@tracfone.com with name, contact number, ticket number (this is created by chat agent) and attach receipt proof and picture of IMEI (I took a picture of the card that has the IMEI and sim card number on it).
3. You should get email about 24-48 hours later that it can now be activated
4. If they ask you to activate with phone plan then buy this $15 plan and give them the PIN and other relevant information they ask for
https://www.target.com/p/tracfone...A-87908383
Takes roughly 15 minutes to come in after purchase to hit email.
5. If they didn't ask to activate on tracfone then visit https://www.straighttal
6. Insert sim if not already in, turn off phone and turn back on. Make a test call. If call won't go through wait 5 minutes. You'll probably get some texts from Tracfone and calling should work. They suggest to turn off and on again if not, but I didn't need to.
$25 at Amazon: (slow shipping)
https://www.amazon.com/TracFone-M...B0C7LNLS9P
Store trade-in is YMMV
- Most stores will uphold the promotion - if not, go to a different store
- Device usually needs to be in stock - some stores will ship if not in stock
- Stock is usually low and sells out fast - may need to try more than once
- Higher storage options are usually not available in stores - only online
- Tax is dependent on state - some charge MSRP, some charge discounted price
- Doing too many trade in in short amount of time might get your account flagged - only online is available then
This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.
Once a Thread Wiki is added to a thread, "Create Wiki" button will disappear. If you would like to learn more about Thread Wiki feature, click here.
Leave a Comment
Your comment cannot be blank.
Share information with community. Please follow our Community Guidelines and be kind!
Top Comments
A14 $714
A54 $770
S23fe $880
S23+ $994
3,536 Comments
Sign up for a Slickdeals account to remove this ad.
You have the options below.
1. Wait and see if you will receive your phone.
2. Cancel the order and place a new one.
What happens to my trade-in? They don't have an answer.
Do not lie.. it is updating 7th to 9th and back to 7th...
If you switch your device associated with the line and/or purchase another device on the same line before the end of the 60 days you might not be able to unlock because customer service has been telling people that you have to have device associated with the line for 60 days for them to unlock it. This is different than last year where they would be unlock immediately if paid in full.
Sign up for a Slickdeals account to remove this ad.
You have the options below.
1. Wait and see if you will receive your phone.
2. Cancel the order and place a new one.
What happens to my trade-in? They don't have an answer.
This is coming from someone who had an order cancelled after shipping out the trade-in. Now I can't get the old phone back nor get the trade-in credit to show up on my account even though I placed a replacement order. They said the trade-in credits are order specific and cannot transfer.
This is coming from someone who had an order cancelled after shipping out the trade-in. Now I can't get the old phone back nor get the trade-in credit to show up on my account even though I placed a replacement order. They said the trade-in credits are order specific and cannot transfer.
Called in spectrum to get my tradein refunded to credit card. They processed it, and the refund was showing a pending status on my card. But today I can't see it anymore.
The rep did offer this "What I can do as a courtesy is to reach out to our warehouse team and see if they are able to pull the device and re-verify the Anti-Theft. Please keep in mind that I am not able to guarantee that they will be able to."
As some other SDer have issue with their trade-in, I think I will begin my return process by the deadline (Wednesday) so at the most I would just lose the $50 return penalty and line activation fee.
Called in spectrum to get my tradein refunded to credit card. They processed it, and the refund was showing a pending status on my card. But today I can't see it anymore.
I requested to credit back to debit card, and it's also pending. I will wait and hopefully see it posted by the end of this week.
The rep did offer this "What I can do as a courtesy is to reach out to our warehouse team and see if they are able to pull the device and re-verify the Anti-Theft. Please keep in mind that I am not able to guarantee that they will be able to."
As some other SDer have issue with their trade-in, I think I will begin my return process by the deadline (Wednesday) so at the most I would just lose the $50 return penalty and line activation fee.
Sign up for a Slickdeals account to remove this ad.
Called in spectrum to get my tradein refunded to credit card. They processed it, and the refund was showing a pending status on my card. But today I can't see it anymore.
Leave a Comment
Your comment cannot be blank.
Share information with community. Please follow our Community Guidelines and be kind!