Dell Refurbished Savings/Coupon: 50% Off Dell Latitude 7400 Laptops Expired

Decided to sleep on it yesterday and came back to an empty cart this morning. Not sure the 7410 deal is as good.

Went from:
Dell Latitude 7400 Notebook, 14-in FHD Touch (1920 x 1080), Webcam, 1x Intel Core i7 Quad (i7-8665U) 1.90 GHz, 16 GB RAM, 512 GB SSD, No Optical, Intel Integrated Graphics, Backlit Keyboard, Windows 10 Professional
$232.20 shipped

To:
Dell Latitude 7410 Notebook, 14-in FHD Touch (1920 x 1080), Webcam, 1x Intel Core i7 Quad (i7-10610U) 1.80 GHz, 16 GB RAM, 256 GB SSD, No Optical, Intel Integrated Graphics, Backlit Keyboard, Windows 10 Professional
$302.56 shipped

7400 deal seems dead.. no laptops fit this category when the link is clicked. Oh well.. there is the 7410 discount that shows up... thinking of pulling the trigger on this:

Dell Latitude 7410 Notebook,
14-in FHD Touch (1920 x 1080),
Intel Core i7 Quad (i7-10610U) 1.80 GHz,
16 GB RAM,
512 GB SSD

$318 shipped/taxes....

Thoughts?

Decided to sleep on it yesterday and came back to an empty cart this morning. Not sure the 7410 deal is as good.

Went from:
Dell Latitude 7400 Notebook, 14-in FHD Touch (1920 x 1080), Webcam, 1x Intel Core i7 Quad (i7-8665U) 1.90 GHz, 16 GB RAM, 512 GB SSD, No Optical, Intel Integrated Graphics, Backlit Keyboard, Windows 10 Professional
$232.20 shipped

To:
Dell Latitude 7410 Notebook, 14-in FHD Touch (1920 x 1080), Webcam, 1x Intel Core i7 Quad (i7-10610U) 1.80 GHz, 16 GB RAM, 256 GB SSD, No Optical, Intel Integrated Graphics, Backlit Keyboard, Windows 10 Professional
$302.56 shipped

That power button placement on 7410 bothers me more than it should

Intel 8th generation processors came out 8 years ago (2017).
We're now at the 14th generation of Intel processors.

These heavily used, but cleaned, scratched, battery-worn, old laptops have been used within a company (or two) by multiple people for the past 5-7 years?
Perhaps after three years when they were completely written off for tax purposes they were repurchased in bulk by another company for pennies on the dollar. Now they're being cleaned and re-sold yet again.

Several recent $399 Dell laptop deals for new, and latest gen, processors have been posted in SD recently. You're guaranteed a lengthy product life with the latest tech including modern security features.

How is it that FedEx Recycling continues to have 6th, 7th and 8th generation Intel-based products still in inventory being resold?
I'll guess that they have a warehouse containing several thousand older computer units but they're only able to clean and test 50-100 units each week. Therefore, these units may have been stored for 1-3 years and not used daily for the past 5-8 years.

We only hear from those that got newish laptops a year or two ago, who've become big promoters in these threads. Your reality feedback is appreciated.

Any bad product shipments that are able to be returned go right back into the re-sale inventory float for the next unsuspecting buyers. That next buyer will be the third (or fourth) user. That's how these old processor laptop keep remaining in the FedEx Recycling inventory perhaps.

My experience was similar to yours but I didn't get the support that you received. FedEx Recycling wasn't willing to do any returns on the following flaws, since they didn't see anything as officially "broken" under their T&Cs:

- battery was 75% using my testing, wouldn't replace, battery drops rapidly after 40%
- scratches and missing paint on both of my "Grade A" laptop purchases, FedEx said these were surface appearance issues and it still qualifies at a "Grade A" from their definition, wouldn't replace
- occasional screen flickering on one, FedEx Recycling merely suggested it was a driver issue

I purchased two. I'm sure there are many "silent" buyers with similar experiences who we're not hearing from. If I received even one new-like good performing laptop, I might also have become a promoter of these used older laptops.

I'm happy for those that have done well in past years with the product they received. For me, and many others, it hasn't been a very good experience. No purchasor knows what they're going to receive. I've not found FedEx Recycling to be as helpful and accommodating as some have suggested. We're dealing with a "refurbisher" who's interested in getting rid of this old inventory. They don't really want them back, unless forced. I should have gone through my credit card company to push for a chargeback.

Highly YMMV.

The one I got last year on a deal like this looked brand new. I have been recommending these to folks at a nearby assisted living place who want something to stay in touch with the world.

• 2017 was 7 years ago, not 8
• Intel was introducing new 8th gen CPUs as late as Q3 2019
• Scratches will be minor in B grade laptops, and close to nonexistent in A grade
• Battery will be replaced if it's under 80% capacity
• A used latitude in good shape will likely outlast a new Inspiron, and $399 is more than double the price of this deal.
• You can return these on Dell Refurbished's dime if there is anything wrong (such as loose hinges).

100% concur, always do a fresh install. Wiping a NVME drive is instant though you can do it from the BIOS in a few seconds. No need to waste write cycles hammering it.

I've imaged dozens of these 7400s at work the last few months and they are a bargain at <200 bucks. They still have hundreds in use at my work as the refresh cycle is pretty long here.

Why wouldn't this be the first thing the refurbishers would do? If you wipe the drive, do you then have to spend lots of time reinstalling drivers, etc.?