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Refurbished 12TB HGST Ultrastar He12 7200RPM SATA Internal Enterprise Hard Drive $78.50 + Free Shipping
$78.50
$199.99
goHardDrive via Newegg [newegg.com] has a Refurbished 12TB HGST Ultrastar He12 7200RPM SATA Internal Enterprise Hard Drive for $78.50 Shipping is Free
Specs:
Specs:
- 12TB Capacity
- 7200 RPM
- 256MB Cache
in
3.5" Hard Drives
(10)
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The RMA process isn't cheap for a vendor. They have to pay for shipping and receiving a second drive. It is in their best interest to provide warranties that are statistically valid. Either that, or be a-holes that make the RMA process hell.
If you don't mind, report back with results of the RMA process.
The RMA process isn't cheap for a vendor. They have to pay for shipping and receiving a second drive. It is in their best interest to provide warranties that are statistically valid. Either that, or be a-holes that make the RMA process hell.
If you don't mind, report back with results of the RMA process.
I'm not sure if one of these drives are really better than a new consumer drive. But I am confident that for the same price, 2+ of these are way better than 1 consumer drive. For data integrity, more drives are typically better. Especially on the small home user scale.
They only have time to look at the SMART stats of the drive, testing a drive takes days because of how big they are now, so you are the final quality control, this is the only way this is viable.
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Sale ends in less than a day (16 hours from this post).
The RMA process isn't cheap for a vendor. They have to pay for shipping and receiving a second drive. It is in their best interest to provide warranties that are statistically valid. Either that, or be a-holes that make the RMA process hell.
If you don't mind, report back with results of the RMA process.
I posted my RMA request to them on Friday afternoon. Later that evening I got an automated email stating that they received the request, telling me their business hours, and that a tech would get back to me. Sure enough I got an email earlier today (Sunday) with the following. I will ship the drive back to them tomorrow. Happy to wait on the replacement since I was just switching out a 3TB for the "new" one, I've maxed out my drives on this machine and have plenty of space to spare.
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I am sorry to hear that you are having issues with your drive, and we greatly appreciate you taking the time to bring this to our attention. Kindly return the drive using the attached prepaid return label in a well-protected box to avoid physical damage. Please be reminded that RMA will not cover short circuits/burnt pins or any other physical damages to the drive.
We will conduct our intense in-house testing/inspection to determine the root cause of the issue. Upon completion, based on the results, we will assist accordingly.
No shit. We're talking about expected vs unexpected here.
The RMA process isn't cheap for a vendor. They have to pay for shipping and receiving a second drive. It is in their best interest to provide warranties that are statistically valid. Either that, or be a-holes that make the RMA process hell.
If you don't mind, report back with results of the RMA process.
I had to RMA within a month of two separate orders - both from goHardDrive via Newegg. One was DOA the other one reported issues in the SMART report.
For the first one I contacted goHardDrive directly and followed the RMA process. They sent me a return label, I shipped back, they got it the next morning, shipped the replacement the same day and got it the next day. So it took about 30 hours total to get the replacement, which has been working rock solid.
For the 2nd one I followed the replacement process on the Newegg's site. This one took more than a week to receive the replacement, which also has been working rock solid.