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Dell Coupon:45% Off Refurbished Latitude 5420 Laptops (11th gen) - from $274 + free s/h

$274.00
$499.00
+15 Deal Score
18,600 Views
deal [dellrefurbished.com]
in cart, apply coupon code DELL5420 for extra 45% off. Prices start from $274.45 + free s/h and will depend on config and specs
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Created 03-19-2024 at 08:54 AM by iconian | Staff
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Joined Apr 2006
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> bubble2 1,758 Posts
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So-Many-Deals
03-19-2024 at 09:39 AM.
03-19-2024 at 09:39 AM.
Dell Refurbished (FedEx Recycling) does a great job on refurbishing desktop boxes. They're not moved or regularly touched, and their cases can be easily opened, and parts replaced.

However, the history of Dell Latitudes, that I've purchased, from FedEx arrived in poor condition. We've owned many laptops and they still look mostly new. I'm not sure what happens to these corporate/government lease returns, but the ones that we ordered arrived in poor condition. Scratched, worn ports, worn touchpads and buttons, etc. It's like they were used in public kiosks, or rented out.

After two separate orders, and yes we kept them (mistake), I would never purchase a "refurbished" laptop from FedEx. These aren't "open box" demos. They've gone through a lot of touches, drops, moves, spills, multiple users, etc.

YMMV. You could get a great one. For two out of two separate orders, we got poor quality - and they were "Grade A". And no, FedEx does not easily accept them back, but some people have had better responses. We didn't. Replies from FedEx took 2-3 days, and responses were extremely brief and blunt. You're not purchasing from Dell or Dell Outlet.
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Last edited by So-Many-Deals March 19, 2024 at 09:48 AM.
Joined Apr 2016
L6: Expert
> bubble2 1,015 Posts
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TokenSid
03-19-2024 at 09:42 AM.
03-19-2024 at 09:42 AM.
Absolutely do not buy refurbished laptops. I can tell you that theses are just heavily USED! These companies should be ashamed to piggyback off the word factory refurbished. No, they are USED and are not worth it!
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Joined Nov 2023
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CoolAlpaca551
03-19-2024 at 09:55 AM.

Our community has rated this post as helpful. If you agree, why not thank CoolAlpaca551

03-19-2024 at 09:55 AM.
If the condition comes worse than described, you can return for no restocking fee, right?
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Last edited by CoolAlpaca551 March 19, 2024 at 10:16 AM.
Joined May 2013
L2: Beginner
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KimmyKim
03-19-2024 at 09:56 AM.
03-19-2024 at 09:56 AM.
I also had a bad experience. The condition didn't look at all like the photos.
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Joined Aug 2007
QWERTY
> bubble2 662 Posts
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Yummyyyy
03-20-2024 at 04:37 AM.
03-20-2024 at 04:37 AM.
Quote from So-Many-Deals :
Dell Refurbished (FedEx Recycling) does a great job on refurbishing desktop boxes. They're not moved or regularly touched, and their cases can be easily opened, and parts replaced.

However, the history of Dell Latitudes, that I've purchased, from FedEx arrived in poor condition. We've owned many laptops and they still look mostly new. I'm not sure what happens to these corporate/government lease returns, but the ones that we ordered arrived in poor condition. Scratched, worn ports, worn touchpads and buttons, etc. It's like they were used in public kiosks, or rented out.

After two separate orders, and yes we kept them (mistake), I would never purchase a "refurbished" laptop from FedEx. These aren't "open box" demos. They've gone through a lot of touches, drops, moves, spills, multiple users, etc.

YMMV. You could get a great one. For two out of two separate orders, we got poor quality - and they were "Grade A". And no, FedEx does not easily accept them back, but some people have had better responses. We didn't. Replies from FedEx took 2-3 days, and responses were extremely brief and blunt. You're not purchasing from Dell or Dell Outlet.

Where does it say FedEx recycling..maybe I missed some faqs.
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Joined Dec 2022
L4: Apprentice
> bubble2 439 Posts
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FairTeam939
03-20-2024 at 05:41 AM.
03-20-2024 at 05:41 AM.
Quote from So-Many-Deals :
Dell Refurbished (FedEx Recycling) does a great job on refurbishing desktop boxes. They're not moved or regularly touched, and their cases can be easily opened, and parts replaced.

However, the history of Dell Latitudes, that I've purchased, from FedEx arrived in poor condition. We've owned many laptops and they still look mostly new. I'm not sure what happens to these corporate/government lease returns, but the ones that we ordered arrived in poor condition. Scratched, worn ports, worn touchpads and buttons, etc. It's like they were used in public kiosks, or rented out.

After two separate orders, and yes we kept them (mistake), I would never purchase a "refurbished" laptop from FedEx. These aren't "open box" demos. They've gone through a lot of touches, drops, moves, spills, multiple users, etc.

YMMV. You could get a great one. For two out of two separate orders, we got poor quality - and they were "Grade A". And no, FedEx does not easily accept them back, but some people have had better responses. We didn't. Replies from FedEx took 2-3 days, and responses were extremely brief and blunt. You're not purchasing from Dell or Dell Outlet.

it's a gamble and i buy Condition A laptops. i bought 2 Condition A laptops and the batteries were low, i got one replacement.

the Desktop Condition B was mostly good, i had to work with the usb ports to make the mouse work better.

the laptops still work fine, but i suppose as you say they may not put much effort into refurbishing them. they may depend on the durability of Lattitude to carry the day perhaps. the stuff i bought was fairly cheap and we are happy with them, don't think i would put a bunch of money into a refurb laptop. we just buy the lower end cheaper ones instead.

the reviews on these things are all over the place, the covid years could be a problem because so many were give to employees to go home with; some say quality declined on those possibly because of parts availability.

i like my desktop though, not much people can screw up with those me thinks. possible of course but not probable, nobody walks around with a desk top. if you don't need mobility stick with a cheap OptiPlex, if not then the Lattitudes still worth the gamble.

tell us what you think, what are the chances out there on Lattitudes? maybe people should buy Precisions cause they are rough and tough?

please chime in and help us figure this thing out.
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Joined Dec 2017
L3: Novice
> bubble2 122 Posts
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faqureshi1984
03-21-2024 at 09:02 AM.
03-21-2024 at 09:02 AM.
What about this? Is it not better?

https://www.microcenter.com/produ...rbon-black
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Joined Dec 2007
CyberTRON
> bubble2 372 Posts
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CyberGaby
03-21-2024 at 09:08 AM.
03-21-2024 at 09:08 AM.
I have probably 8-9 latitude laptops between my family members and friends. About half are bought refurbished from deals like this one the others were bought used after they were out of warranty from one my older work places. As mentioned before first thing to check when receiving the laptop is the battery condition and request a replacement battery if has lower than 80% capacity available.
All of these are daily used, some going strong after 6-7 years, albeit slower but I have them all running on solid state drives to minimize battery usage and OS load times.
I am not buying any more consumer laptops especially lower end when I can get a much better spec machine and more durable (my experience/opinion) for a lower price.
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Joined Dec 2007
CyberTRON
> bubble2 372 Posts
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CyberGaby
03-21-2024 at 09:10 AM.
03-21-2024 at 09:10 AM.
Quote from FairTeam939 :
it's a gamble and i buy Condition A laptops. i bought 2 Condition A laptops and the batteries were low, i got one replacement.

the Desktop Condition B was mostly good, i had to work with the usb ports to make the mouse work better.

the laptops still work fine, but i suppose as you say they may not put much effort into refurbishing them. they may depend on the durability of Lattitude to carry the day perhaps. the stuff i bought was fairly cheap and we are happy with them, don't think i would put a bunch of money into a refurb laptop. we just buy the lower end cheaper ones instead.

the reviews on these things are all over the place, the covid years could be a problem because so many were give to employees to go home with; some say quality declined on those possibly because of parts availability.

i like my desktop though, not much people can screw up with those me thinks. possible of course but not probable, nobody walks around with a desk top. if you don't need mobility stick with a cheap OptiPlex, if not then the Lattitudes still worth the gamble.

tell us what you think, what are the chances out there on Lattitudes? maybe people should buy Precisions cause they are rough and tough?

please chime in and help us figure this thing out.
See my message above
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Joined Jan 2007
Leave Children Alone
> bubble2 5,612 Posts
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Evan55
03-21-2024 at 09:16 AM.
03-21-2024 at 09:16 AM.
Quote from CyberGaby :
About half are bought refurbished from deals like this one
Details matter. The feedback people are giving in this thread is that this particular seller dellrefurbished.com does not sell high quality refurbs. Chiming in with "deals like this one" which may not be from dellrefurbished.com is not relevant

dell outlet and others are likely much much better
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Joined Dec 2010
L3: Novice
> bubble2 131 Posts
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swraith
03-21-2024 at 09:17 AM.
03-21-2024 at 09:17 AM.
Quote from CyberGaby :
I have probably 8-9 latitude laptops between my family members and friends. About half are bought refurbished from deals like this one the others were bought used after they were out of warranty from one my older work places. As mentioned before first thing to check when receiving the laptop is the battery condition and request a replacement battery if has lower than 80% capacity available.
All of these are daily used, some going strong after 6-7 years, albeit slower but I have them all running on solid state drives to minimize battery usage and OS load times.
I am not buying any more consumer laptops especially lower end when I can get a much better spec machine and more durable (my experience/opinion) for a lower price.
How do I check the battery capacity?
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Joined Dec 2022
L4: Apprentice
> bubble2 439 Posts
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FairTeam939
03-21-2024 at 09:18 AM.
03-21-2024 at 09:18 AM.
Quote from CyberGaby :
I have probably 8-9 latitude laptops between my family members and friends. About half are bought refurbished from deals like this one the others were bought used after they were out of warranty from one my older work places. As mentioned before first thing to check when receiving the laptop is the battery condition and request a replacement battery if has lower than 80% capacity available.
All of these are daily used, some going strong after 6-7 years, albeit slower but I have them all running on solid state drives to minimize battery usage and OS load times.
I am not buying any more consumer laptops especially lower end when I can get a much better spec machine and more durable (my experience/opinion) for a lower price.
good review. i learned how to work on laptops after building desktops for years; these machines are excellent vs other brands. another brand had me taking out the mobo to replace ram; what a joke. i like a thicker notebook for cooling and repairability. no soldered ram which is good for Sanity's sake. hopefully Dell will not join the Fruit company in soldering everything so you can't upgrade.

i would buy a Fruit Machine if they respected their customers in these details but they don't so i won't. hipness of tech does not make for good durability or my ability to repair.

we use these as desktops so the battery not much concern. Dell shipped me another battery for my A Condition, it was easy to replace. OEM batteries cost as much as the notebook themselves but amazon does sell 3rd party batteries for cheap. best to get a battery AP to check your machine on arrival.
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jneset
03-21-2024 at 07:12 PM.
03-21-2024 at 07:12 PM.
Quote from So-Many-Deals :
Dell
You again?!
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Joined Dec 2007
CyberTRON
> bubble2 372 Posts
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CyberGaby
03-21-2024 at 08:47 PM.
03-21-2024 at 08:47 PM.
Quote from swraith :
How do I check the battery capacity?

Run the Command Prompt on your Windows machine, making sure to run it as an administrator.
Once Command Prompt is open, type 'powercfg/batteryreport' and hit Enter.
The battery report will be saved in the drive on the laptop, with the URL displayed on the prompt screen.
Use this URL or look for the battery report file in the system's C drive.
Open the file and look for 'DESIGN CAPACITY' and 'FULL CHARGE CAPACITY'
The difference between these numbers will help you figure out the drop in capacity.
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