Have the resolved the bug where we can't add personal codes to an existing family plan.
Is that a bug or is it working as intended?
Regardless, this product subscription is managed by Antonline, not MS, so I doubt you even get a key. Antonline will auto-renew at the end of the year. If you prefer to have control of your own subscription, this might not be for you.
Have the resolved the bug where we can't add personal codes to an existing family plan.
I am having the same issue. I bought 3 plans form the HP sale and now I am stuck. MS support has been useless.
My subscription ends 2026, and I could not move past the apply page, it just banked out.
Then I noticed that , if I cancel my subscription, it will remain till the last date of validity. And now when I apply the personal license key, it move to the next page but still does not say that I get 9 months of family instead of 12 months of personal.
I have not moved further as I don't want to mess up my current subscription.
I will hold on to those paper licenses till 2026 and see if they work ..
Regardless, this product subscription is managed by Antonline, not MS, so I doubt you even get a key. Antonline will auto-renew at the end of the year. If you prefer to have control of your own subscription, this might not be for you.
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Regardless, this product subscription is managed by Antonline, not MS, so I doubt you even get a key. Antonline will auto-renew at the end of the year. If you prefer to have control of your own subscription, this might not be for you.
I am having the same issue. I bought 3 plans form the HP sale and now I am stuck. MS support has been useless.
My subscription ends 2026, and I could not move past the apply page, it just banked out.
Then I noticed that , if I cancel my subscription, it will remain till the last date of validity. And now when I apply the personal license key, it move to the next page but still does not say that I get 9 months of family instead of 12 months of personal.
I have not moved further as I don't want to mess up my current subscription.
I will hold on to those paper licenses till 2026 and see if they work ..
Regardless, this product subscription is managed by Antonline, not MS, so I doubt you even get a key. Antonline will auto-renew at the end of the year. If you prefer to have control of your own subscription, this might not be for you.
Antonline sends you a key for both downloads.