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expiredLolaBunny21 | Staff posted Apr 24, 2024 10:23 PM
expiredLolaBunny21 | Staff posted Apr 24, 2024 10:23 PM

On Men's & Women's Cloudaway Shoes $84 + Free Shipping

$84

$140

40% off
On Running
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On Running [on.com] has for On Members (free to join [on.com]): On Men's & Women's Cloudaway Sneakers on sale for $83.99. Shipping is free.

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About the Poster
On Running [on.com] has for On Members (free to join [on.com]): On Men's & Women's Cloudaway Sneakers on sale for $83.99. Shipping is free.

Note: Must be logged into account for discount to automatically apply.

Available Colors:

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29 Comments

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Apr 25, 2024 05:10 PM
366 Posts
Joined Feb 2017
siricepickApr 25, 2024 05:10 PM
366 Posts
Men's 10.5 and above are left.
Apr 25, 2024 05:11 PM
928 Posts
Joined Nov 2010
luniz97Apr 25, 2024 05:11 PM
928 Posts

Our community has rated this post as helpful. If you agree, why not thank luniz97

Terrible customer service, I wore the shoes for about 3 weeks, then this random squeak happens when pressure is applied. I just wanted it exchanged for the same shoe. They refused because they said I wore it.

They refused to transfer me to a supervisor and kept saying you wore it so we can't accept an exchange, I said how about a warranty claim, they said no I can't. A supervisor was supposed to call me back, no answer. I had no choice but to file a claim with amex. I own 3 other pairs of On Clouds and didn't have any issues but when you customer service is this bad...I won't be a customer anymore.

I have had a problem with nike's before like 6 or 7 years ago and they exchange it even like 4 months later due to workmanship quality. Purchased hundreds of nikes over my lifetime.
1
Apr 25, 2024 06:14 PM
200 Posts
Joined Oct 2014
JmirageApr 25, 2024 06:14 PM
200 Posts

Our community has rated this post as helpful. If you agree, why not thank Jmirage

Quote from luniz97 :
Terrible customer service, I wore the shoes for about 3 weeks, then this random squeak happens when pressure is applied. I just wanted it exchanged for the same shoe. They refused because they said I wore it.

They refused to transfer me to a supervisor and kept saying you wore it so we can't accept an exchange, I said how about a warranty claim, they said no I can't. A supervisor was supposed to call me back, no answer. I had no choice but to file a claim with amex. I own 3 other pairs of On Clouds and didn't have any issues but when you customer service is this bad...I won't be a customer anymore.

I have had a problem with nike's before like 6 or 7 years ago and they exchange it even like 4 months later due to workmanship quality. Purchased hundreds of nikes over my lifetime.
I had a fortune cookies once that said a smart man learns from his mistakes, but a truly wise man learn's from another man's mistakes. I will not make the mistake of buying these shoes.

Thank you for sharing, I don't think they realize how much they screw themselves by treating customers like this. Based on your experience, I will no longer be a customer either.

2
Apr 25, 2024 06:27 PM
928 Posts
Joined Nov 2010
luniz97Apr 25, 2024 06:27 PM
928 Posts
Quote from Jmirage :
I had a fortune cookies once that said a smart man learns from his mistakes, but a truly wise man learn's from another man's mistakes. I will not make the mistake of buying these shoes.

Thank you for sharing, I don't think they realize how much they screw themselves by treating customers like this. Based on your experience, I will no longer be a customer either.
I mean its not a lot of money the $100 and if it was like 10 months later I would just chalk it up but it was within 30 days. The one person say they won't buy it is satisfaction enough... so thanks.
Apr 25, 2024 06:38 PM
4,458 Posts
Joined Aug 2011

This comment has been rated as unhelpful by Slickdeals users.

Apr 25, 2024 08:13 PM
1,704 Posts
Joined Sep 2006
CindaddyApr 25, 2024 08:13 PM
1,704 Posts
On has a squeaking problem with their shoes. They will let you do warranty claims on cloudsurfers but not most models.
Apr 25, 2024 10:04 PM
68 Posts
Joined Nov 2015
tisi99Apr 25, 2024 10:04 PM
68 Posts
My oldest On shoe is about 4 years old, and I have covered parts of Central and South America, parts of Europe, and it still looks great! Since then I have bought 5 others, and I love them all. I actually have the one on sale here, it looks great in person and I have gotten compliments on it. Someone posted that they have terrible customer service, I have not had such an experience. I bought a pair that was just not fitting well after wearing it for a little. Messaged them that I did not like it, asked if I wore it, I said yes a little. They sent a return label and that was the end. Also, I have not had any of my On shoes squeak, Nike Airs always do though.
1

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Apr 25, 2024 10:49 PM
2,499 Posts
Joined Mar 2007
adam empireApr 25, 2024 10:49 PM
2,499 Posts
Quote from luniz97 :
Terrible customer service, I wore the shoes for about 3 weeks, then this random squeak happens when pressure is applied. I just wanted it exchanged for the same shoe. They refused because they said I wore it.

They refused to transfer me to a supervisor and kept saying you wore it so we can't accept an exchange, I said how about a warranty claim, they said no I can't. A supervisor was supposed to call me back, no answer. I had no choice but to file a claim with amex. I own 3 other pairs of On Clouds and didn't have any issues but when you customer service is this bad...I won't be a customer anymore.

I have had a problem with nike's before like 6 or 7 years ago and they exchange it even like 4 months later due to workmanship quality. Purchased hundreds of nikes over my lifetime.
Nike certainly has the service part down. Even responding to written reviews individually, easy exchanges when there are issues etc
Apr 25, 2024 11:01 PM
75 Posts
Joined Apr 2008
jumpmonger23Apr 25, 2024 11:01 PM
75 Posts
Won't buy ON anymore due to premature heel counter wear and squeaking issue.
Apr 26, 2024 01:24 AM
2 Posts
Joined May 2016
amritsinhaApr 26, 2024 01:24 AM
2 Posts
Quote from luniz97 :
Terrible customer service, I wore the shoes for about 3 weeks, then this random squeak happens when pressure is applied. I just wanted it exchanged for the same shoe. They refused because they said I wore it.

They refused to transfer me to a supervisor and kept saying you wore it so we can't accept an exchange, I said how about a warranty claim, they said no I can't. A supervisor was supposed to call me back, no answer. I had no choice but to file a claim with amex. I own 3 other pairs of On Clouds and didn't have any issues but when you customer service is this bad...I won't be a customer anymore.

I have had a problem with nike's before like 6 or 7 years ago and they exchange it even like 4 months later due to workmanship quality. Purchased hundreds of nikes over my lifetime.
The reality of it if you look at it from a macro lens is that is Americans have been spoiled . The customer service one expects in this country at times is not possible for small businesses. The whole reason mom n pop brands n stores got wiped out here. No company without a VC backing can ever compete with Nike therefore. This one's a Swiss company n will go by European ways. That's the truth. There will be no new Nike, as the expectation from customer service is no longer picking up the phone & explaining what's possible and what's not but agree to what the customer demands. Even doctors here operate to get likes on their google page!
Apr 26, 2024 03:13 AM
710 Posts
Joined Sep 2011
GinSanApr 26, 2024 03:13 AM
710 Posts
Price is good, but man, this specific style is ugly AF. Don't downvote me lol. Check out Von Maur if you have a store close by. They do have select styles on sale all the time.
1
Apr 26, 2024 05:19 AM
284 Posts
Joined Oct 2004
j-birdApr 26, 2024 05:19 AM
284 Posts
I read reviews on this model on another site which said these don't breathe at all. I'm out.
Apr 26, 2024 01:56 PM
164 Posts
Joined Sep 2015
bigbirdoncrack99Apr 26, 2024 01:56 PM
164 Posts
ONLY showing size 13 for me
Apr 26, 2024 04:38 PM
1,332 Posts
Joined Dec 2005
kbreeseApr 26, 2024 04:38 PM
1,332 Posts
Quote from Follywood :
These On shoes are ugly af.
There's always one of these comments in every thread....sigh...

Next is the "damnit no size 15's" comments... Roll Eyes (Sarcastic)
Last edited by kbreese April 26, 2024 at 10:40 AM.

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Apr 26, 2024 04:50 PM
17 Posts
Joined Aug 2019
IntelpimpApr 26, 2024 04:50 PM
17 Posts
Sold out men

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