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forum thread Posted by JPR • Apr 30, 2024
forum thread Posted by JPR • Apr 30, 2024

Ooma Phone Genie VoIP Home Phone $28.68

$29

Walmart
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$28.68 online price, $30.68 in-store

OOMA VOIP device for a landline phone number and unlimited calls. *Premium service option only. $9.99+fees* Plug into your internet router and to home's phone wiring or directly to a home phone. Once you set it up, you can port a number over, including a Google Voice number.
https://www.walmart.com/ip/Ooma-P.../710320138
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$28.68 online price, $30.68 in-store

OOMA VOIP device for a landline phone number and unlimited calls. *Premium service option only. $9.99+fees* Plug into your internet router and to home's phone wiring or directly to a home phone. Once you set it up, you can port a number over, including a Google Voice number.
https://www.walmart.com/ip/Ooma-P.../710320138

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Model: Ooma Phone Genie VoIP home phone service. Affordable Internet-based landline replacement. Unlimited nationwide calling, robocall blocking and more.

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Apr 30, 2024
944 Posts
Joined Jun 2022
Apr 30, 2024
TheBigCPabster
Apr 30, 2024
944 Posts

Our community has rated this post as helpful. If you agree, why not thank TheBigCPabster

Plus $10 per month for the service…
1
Original Poster
Apr 30, 2024
590 Posts
Joined Feb 2006
Apr 30, 2024
JPR
Original Poster
Apr 30, 2024
590 Posts
Quote from TheBigCPabster :
Plus $10 per month for the service…
*EDIT: The Genie doesn't allow the basic option, unless you call and convince them, they charged me $20 for the change.*

Is there a monthly fee with Ooma Telo?
With a one-time purchase of Ooma Telo, you can start making unlimited calls in the U.S. for free with the Ooma Basic Plan. There's no monthly contract or long-term commitment to start using your Ooma home phone service. For just $9.99/month you can upgrade to Ooma Premier and enjoy an additional suite of advanced features like an instant second line and call blocking.
While your service is free with the Basic plan, all Ooma customers are required to pay monthly taxes and fees. Why? Like other telecommunications companies, Ooma is subject to laws and regulations under the city, county, state, province and federal levels.
As a result, Ooma charges applicable taxes and fees so that the company can comply with laws and regulations mandated by the government:
Regulatory compliance fee
911 service fee
Federal universal service charge (U.S. customers only)
State or province and local taxes, fees and surcharges
To get an idea of how much you would pay each month at your location, use our tax calculator.
https://www.ooma.com/home-phone-s...ooma-telo/
Last edited by JPR April 30, 2024 at 11:08 AM.
Apr 30, 2024
11,317 Posts
Joined May 2007
Apr 30, 2024
superslickz
Apr 30, 2024
11,317 Posts
Quote from TheBigCPabster :
Plus $10 per month for the service…
Ooma basic service is not free anymore? I guess I am grandfathered in at free+tax and fees for about $6 a month.

Edit: Based on the above post, there is still basic service for free.
Apr 30, 2024
489 Posts
Joined Mar 2014
Apr 30, 2024
sduser77
Apr 30, 2024
489 Posts
Quote from JPR :
Is there a monthly fee with Ooma Telo?
With a one-time purchase of Ooma Telo, you can start making unlimited calls in the U.S. for free with the Ooma Basic Plan. There's no monthly contract or long-term commitment to start using your Ooma home phone service. For just $9.99/month you can upgrade to Ooma Premier and enjoy an additional suite of advanced features like an instant second line and call blocking.
While your service is free with the Basic plan, all Ooma customers are required to pay monthly taxes and fees. Why? Like other telecommunications companies, Ooma is subject to laws and regulations under the city, county, state, province and federal levels.
As a result, Ooma charges applicable taxes and fees so that the company can comply with laws and regulations mandated by the government:
Regulatory compliance fee
911 service fee
Federal universal service charge (U.S. customers only)
State or province and local taxes, fees and surcharges
To get an idea of how much you would pay each month at your location, use our tax calculator.
https://www.ooma.com/home-phone-s...ooma-telo/
The taxes and fees are about $8/month at this point, so I wouldn't consider it free, especially given that a chunk of those fees are really just a way for Ooma to make some money.
Apr 30, 2024
133 Posts
Joined Jan 2010
Apr 30, 2024
CaptainHook
Apr 30, 2024
133 Posts
Quote from superslickz :
Ooma basic service is not free anymore? I guess I am grandfathered in at free+tax and fees for about $6 a month.

Edit: Based on the above post, there is still basic service for free.
Ooma basic is still free but you have to pay the state taxes and fees (about $6 in my area).

The Ooma genie in this deal is locked to the premium service, which is $10+taxes and fees per month. Genie doesn't allow downgrading to the basic plan. You need the Telo for basic.
Last edited by CaptainHook April 30, 2024 at 01:28 AM.
Apr 30, 2024
11,317 Posts
Joined May 2007
Apr 30, 2024
superslickz
Apr 30, 2024
11,317 Posts
Quote from CaptainHook :
Ooma basic is still free but you have to pay the state taxes and fees (about $6 in my area).

The Ooma genie in this deal is locked to the premium service, which is $10+taxes and fees per month. Genie doesn't show downgrading to the basic plan. You need the Telo for basic.
Thanks. I didn't know they have a device locked to premium service.
Original Poster
Apr 30, 2024
590 Posts
Joined Feb 2006
Apr 30, 2024
JPR
Original Poster
Apr 30, 2024
590 Posts
I didn't realize the Genie required the premium plan, I thought the basic was available. Thanks for clarifying. My house got struck by lightning and now my ObiTalk won't turn on. I thought this would be a comparable replacement. So much for my free landline.

EDIT: I called to cancel service and planned to return the device. They offered to change the plan to basic for a $20 fee, so I accepted.

I planned to get the renewed Ooma Telo for $50 on Amazon, this saved me a few steps.
Last edited by JPR April 30, 2024 at 11:03 AM.

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Jun 6, 2024
3,829 Posts
Joined Dec 2005
Jun 6, 2024
ms2000
Jun 6, 2024
3,829 Posts
Quote from JPR :
I didn't realize the Genie required the premium plan, I thought the basic was available. Thanks for clarifying. My house got struck by lightning and now my ObiTalk won't turn on. I thought this would be a comparable replacement. So much for my free landline.

EDIT: I called to cancel service and planned to return the device. They offered to change the plan to basic for a $20 fee, so I accepted.

I planned to get the renewed Ooma Telo for $50 on Amazon, this saved me a few steps.
I need help.
I have the Ooma hub - its acting up. When a call comes through, my desktop doesn't have internet!

Call goes to Ooma answerer - though they left a VM, there is no alert on my device for 2 days. No email notification either. Ooma suspect there is something wrong with my device. Tips? I thought its ooma backend?

Can I get Ooma calls on Obitalk without Ooma hardware?
Last edited by ms2000 June 6, 2024 at 02:55 PM.

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