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forum threadJollyWallaby4021 posted May 10, 2024 04:51 AM
forum threadJollyWallaby4021 posted May 10, 2024 04:51 AM

Classic Joe II 18 in. Charcoal Grill in Red with Cart, Side Shelves, Grate Gripper, and Ash Tool $999

$999

$1,299

23% off
Home Depot
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Model: Kamado Joe Classic Joe II 18-in W Blaze Red Kamado Charcoal Grill Stainless Steel | KJ23RHC

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Sort: Lowest to Highest | Last Updated 8/21/2025, 12:18 PM
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Lowe's$1,299

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May 10, 2024 03:23 PM
108 Posts
Joined Oct 2013
JohnL8610May 10, 2024 03:23 PM
108 Posts
Grilling has never been more affordable!
1
May 10, 2024 03:44 PM
578 Posts
Joined Nov 2012
ValBMay 10, 2024 03:44 PM
578 Posts
Quote from JohnL8610 :
Grilling has never been more affordable!
These things when they first came out used to cost 3-4 hundreds , maybe less .
May 10, 2024 09:38 PM
1 Posts
Joined Sep 2022
CoralSink770May 10, 2024 09:38 PM
1 Posts
Quote from ValB :
These things when they first came out used to cost 3-4 hundreds , maybe less .
The Kamado Joe first came out in 2009, the world has drastically changed since then... I mean, If you would have put $1 in Bitcoin in 2009, you could have bought Kamado Joe... the company, today.

Things change, and this with a 30% cut below MSRP is great.
1
May 11, 2024 02:35 AM
2,737 Posts
Joined May 2008
TheTomSawyerMay 11, 2024 02:35 AM
2,737 Posts
$1000 for a charcoal grill. 🤣🤣
May 11, 2024 03:56 PM
6 Posts
Joined Nov 2019
PowerfulHill848May 11, 2024 03:56 PM
6 Posts
Can't replicate. Ugh
Pro
May 14, 2024 12:16 PM
6,558 Posts
Joined Oct 2005
sleepybubba
Pro
May 14, 2024 12:16 PM
6,558 Posts
Think hard before buying the Kamado Joe products. Their warranty exists only on paper and their customer service is non-existent. It took them 2 weeks to just acknowledge my incident and they wouldn't offer any resolution until after I posted my experience on Reddit (https://www.reddit.com/r/KamadoJo...t/l34fk6a/) . But by that time I already returned it to Costco never to deal with them again.

From that thread I gathered that the double acquisition (Masterbuilt in 2017; then Middleby in 2021) did not do any favors to their customer service. Looks like they are trying to do away with their lifetime warranty on ceramic parts and limit warranty repairs and replacement to none. It seems they are more open for accept the return on faulty grill then to repair it.

There is no phone number to reach Kamado Customer support. You can only get get to them via the form on their web site (very fragile, need to turn off all ad blockers and sometimes even use Edge) or via their Facebook page. Both ways are still require a lot of waiting and multiple reminders. It was not like this before but it is now. So before spending $1000 for a purchase that is very fragile, think of potential issues with support and maybe look for alternatives first.
Got BGE from the local dealer instead.
Last edited by sleepybubba May 14, 2024 at 08:17 AM.

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