09/13 - Trade in processing has slowed down, a trade in that was delivered to Chino,
CA on 09/06 wasn't processed until 09/13, representing ~5 business days from delivery to assessment. Kentucky was processing trades faster, with a ~1 business day turnaround reported on 09/12 when the delivery was made on 09/11.
09/05 - Best Buy no longer issues "trade in kits" (boxes with prepaid labels). Once your Pixel 9 Pro is delivered and the Best Buy order status shows delivered (their system lags behind UPS), you'll get an email with the next steps. You need to go into the Order Details page on BB.com, sign in and then you can print a pre-paid UPS label for the trade-in. Save a copy of the tracking number for your records and make sure it gets scanned in to the UPS system when you drop it off.
Trade ins will likely be delivered in bulk, but UPS should still show a delivered scan. IT WILL TAKE TIME FOR THE TRADE INS TO BE PROCESSED, DO NOT FREAK OUT IF IT DOESN'T HAPPEN INSTANTLY. As of 09/04, they were processing trades that were delivered on 08/29 - so at least 4 business days. It WILL take time with the volume of P9P orders and trade ins.
If BB baited you into their "store" with advertised "enhanced" trade in values and then decided to reneg days later, at least, file a FTC complaint
https://reportfraud.ftc
Pixel 9's not currently working with TracFone
The trade-in value will show as the BASE VALUE, but that does not include the promotion value. You will still get the promotion value assuming you were going to get it per your order receipt, so do not worry.
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Pixel 9 pro for $999 trade value of Iphone 12 pro
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But within that specific model, I had the wrong model name which wasn't in the BB database. This guy actually looked into a place where he got the model name and serial from my IMEI. He also made me reset the phone again, just to make sure that it wasn't cloud locked.The color, storage etc was all fine. It just wasn;'t the correct model name. Had no luck even attempting a manager override and calling Corporate.
Then I tried the same trade in with another store. This time the person didn't even look at the model number. Just checked the IMEI in his database and made some conversation about everyone trading in pretty new phones for a Pixel. Did get the deal easily in that location.
So Trade in with the store is YMMV. I would prefer to do it all in the store as opposed to order online and pick in store. Because if the trade in is unsuccessful, they will cancel the order on the spot.
This is why doing this deal in store is much better. If you do this till online with store pickup and your trade-in doesn't work out then the order gets canceled. But if you do this in store you can just go to another store and try you luck there which is what I had done.
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Really curious how it went for others last time around for mail trade in folks.
Really curious how it went for others last time around for mail trade in folks.
The only reason I have Pixels is because they are super cheap and I love installing beta versions and doing Custom ROMs. I can live with compromises, but most people do not like Pixel in the day to day usage compared to Samsung, OnePlus or iPhone.
Never dealt with BB trade in before I am wondering how this will go through
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