09/13 - Trade in processing has slowed down, a trade in that was delivered to Chino,
CA on 09/06 wasn't processed until 09/13, representing ~5 business days from delivery to assessment. Kentucky was processing trades faster, with a ~1 business day turnaround reported on 09/12 when the delivery was made on 09/11.
09/05 - Best Buy no longer issues "trade in kits" (boxes with prepaid labels). Once your Pixel 9 Pro is delivered and the Best Buy order status shows delivered (their system lags behind UPS), you'll get an email with the next steps. You need to go into the Order Details page on BB.com, sign in and then you can print a pre-paid UPS label for the trade-in. Save a copy of the tracking number for your records and make sure it gets scanned in to the UPS system when you drop it off.
Trade ins will likely be delivered in bulk, but UPS should still show a delivered scan. IT WILL TAKE TIME FOR THE TRADE INS TO BE PROCESSED, DO NOT FREAK OUT IF IT DOESN'T HAPPEN INSTANTLY. As of 09/04, they were processing trades that were delivered on 08/29 - so at least 4 business days. It WILL take time with the volume of P9P orders and trade ins.
If BB baited you into their "store" with advertised "enhanced" trade in values and then decided to reneg days later, at least, file a FTC complaint
https://reportfraud.ftc
Pixel 9's not currently working with TracFone
The trade-in value will show as the BASE VALUE, but that does not include the promotion value. You will still get the promotion value assuming you were going to get it per your order receipt, so do not worry.




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Pixel 9 pro for $999 trade value of Iphone 12 pro
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So much confusion about this. Frustrating we can't do it in person
BUT, my order details don't mention anything about my iphone 12 Pro trade in. I had been refreshing the screen and each time it reloaded, it showed the $899 trade in.
Did it somehow not stick?? Should my order details show the trade-in device I chose and the amount?
Good grief....
BUT, my order details don't mention anything about my iphone 12 Pro trade in. I had been refreshing the screen and each time it reloaded, it showed the $899 trade in.
Did it somehow not stick?? Should my order details show the trade-in device I chose and the amount?
Good grief....
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The iPhone 12 Pro A2341 is the United States model and it features the broadest 5G spectrum. Every single iPhone sold in the USA from Apple unlocked and every single carrier in the US is the same A2341 iPhone It doesn't matter the color size of the capacity or anything that is the model number. The part number corresponds specifically to if it was allocated to Verizon T-Mobile Apple store unlocked and what color and storage size. It's basically for inventory purposes only.
As far as the model / part number, the Best Buy order info includes that MGxxxLL number for the trade-in model selected when the order was placed. If you pull up your order history, it shows up there (screenshot attached) and I'm sure the BB reps taking the trade can see it also if they look for it. I doubt that most would even glance at that, but I saw a couple of users in an old Pixel thread mention they had their trade rejected at the store because of a mismatch in the carrier and I believe the suspicion was that model info was probably what they first noticed as a sign of a problem. Now I don't think that's the norm by any means and I highly doubt that many people will have any issues with trades as long as the basic info lines up. However, we all know there can be crazy rule-stickler employees out there who can try to cause problems at times and someone could potentially run into them. And again, I don't at all mean to imply that a difference in that number should be an actual reason to reject a trade … just that it could potentially happen if someone gets a jerk of a rep. Also, the BB database doesn't always appear to provide the correct MGxxxLL number for the choices selected, so it really shouldn't matter if they can't even get it right themselves.
As far as the model / part number, the Best Buy order info includes that MGxxxLL number for the trade-in model selected when the order was placed. If you pull up your order history, it shows up there (screenshot attached) and I'm sure the BB reps taking the trade can see it also if they look for it. I doubt that most would even glance at that, but I saw a couple of users in an old Pixel thread mention they had their trade rejected because of a mismatch in the carrier and I believe the suspicion was that model info was probably what they first noticed as a sign of a problem. Now I don't at all think that's the norm and I highly doubt that many people will have any issues with trades as long as the basic info lines up. However, we all know there can be crazy rule-stickler employees out there who can try to cause problems at times and someone could potentially run into them. And again, I don't at all mean to imply that a difference in that number should be an actual reason to reject a trade … just that it could potentially happen if to get a jerk of a rep. Also, the BB database doesn't always appear to provide the correct MGxxxLL number for the choices selected, so it really shouldn't matter if they can't even get it right.
Regardless the trade in values have dropped $100 on both the 9 and 9 pro so it's dead.
I'll be mailing in my iPhone 12 pro and hoping for the best, I guess.
Regardless the trade in values have dropped $100 on both the 9 and 9 pro so it's dead.
I'll be mailing in my iPhone 12 pro and hoping for the best, I guess.
and I highly doubt it would be an issue with the mail-in place where there are probably just a few people who know what they're doing.(Edit: sounds like the mail-in option can be a pain also) I suspect the problems would probably just be in rare instances where a BB rep doesn't really know much about it and is kind of a jerk anyway. If someone does run into issues with a trade at a store, it might be good to call or chat with corporate… they can sometimes help intervene, particularly for something like that where even BB chat has said it's OK.You're using common sense. Common sense does not apply with these sorts of businesses. Too many horror stories, I wouldn't risk it, but that's me. in-store at Best Buy is much safer.
You're using common sense. Common sense does not apply with these sorts of businesses. Too many horror stories, I wouldn't risk it, but that's me. in-store at Best Buy is much safer.
So much confusion about this. Frustrating we can't do it in person
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