09/13 - Trade in processing has slowed down, a trade in that was delivered to Chino,
CA on 09/06 wasn't processed until 09/13, representing ~5 business days from delivery to assessment. Kentucky was processing trades faster, with a ~1 business day turnaround reported on 09/12 when the delivery was made on 09/11.
09/05 - Best Buy no longer issues "trade in kits" (boxes with prepaid labels). Once your Pixel 9 Pro is delivered and the Best Buy order status shows delivered (their system lags behind UPS), you'll get an email with the next steps. You need to go into the Order Details page on BB.com, sign in and then you can print a pre-paid UPS label for the trade-in. Save a copy of the tracking number for your records and make sure it gets scanned in to the UPS system when you drop it off.
Trade ins will likely be delivered in bulk, but UPS should still show a delivered scan. IT WILL TAKE TIME FOR THE TRADE INS TO BE PROCESSED, DO NOT FREAK OUT IF IT DOESN'T HAPPEN INSTANTLY. As of 09/04, they were processing trades that were delivered on 08/29 - so at least 4 business days. It WILL take time with the volume of P9P orders and trade ins.
If BB baited you into their "store" with advertised "enhanced" trade in values and then decided to reneg days later, at least, file a FTC complaint
https://reportfraud.ftc
Pixel 9's not currently working with TracFone
The trade-in value will show as the BASE VALUE, but that does not include the promotion value. You will still get the promotion value assuming you were going to get it per your order receipt, so do not worry.
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Pixel 9 pro for $999 trade value of Iphone 12 pro
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With my Pixel 9 128GB phone order of $799 with an iPhone 12 trade-in for $799, BB placed a hold of $873.71 ($799 + tax) on the card on 8/13. When I pick it up on 8/22, it probably will become a real charge, then the next day BB will issue a refund for the same $873.71 amount.
Today I saw Pixel 9 Pro XL was available and could be pick-up in store. then I placed an order again.
Today I saw Pixel 9 Pro XL was available and could be pick-up in store. then I placed an order again.
Gotcha! I thought you were able to switch the Pixel 9 Pro order for pickup. I was in the same situation. I realized its a risk mailing in a phone I bought from Amazon as trade-in. I cancelled my Pixel 9 Pro order and placed an order for an XL instead for instore pickup and trade-in.
I got the exact model i need for trade in(gray,128GB), but the model number doesn't match what BB has on my order
With my Pixel 9 128GB phone order of $799 with an iPhone 12 trade-in for $799, BB placed a hold of $873.71 ($799 + tax) on the card on 8/13. When I pick it up on 8/22, it probably will become a real charge, then the next day BB will issue a refund for the same $873.71 amount.
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If you live in one of the states (CA, CO, etc) that charge tax on the full price but don't refund tax on the trade-in value then you ended up paying more out of pocket.
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