09/13 - Trade in processing has slowed down, a trade in that was delivered to Chino,
CA on 09/06 wasn't processed until 09/13, representing ~5 business days from delivery to assessment. Kentucky was processing trades faster, with a ~1 business day turnaround reported on 09/12 when the delivery was made on 09/11.
09/05 - Best Buy no longer issues "trade in kits" (boxes with prepaid labels). Once your Pixel 9 Pro is delivered and the Best Buy order status shows delivered (their system lags behind UPS), you'll get an email with the next steps. You need to go into the Order Details page on BB.com, sign in and then you can print a pre-paid UPS label for the trade-in. Save a copy of the tracking number for your records and make sure it gets scanned in to the UPS system when you drop it off.
Trade ins will likely be delivered in bulk, but UPS should still show a delivered scan. IT WILL TAKE TIME FOR THE TRADE INS TO BE PROCESSED, DO NOT FREAK OUT IF IT DOESN'T HAPPEN INSTANTLY. As of 09/04, they were processing trades that were delivered on 08/29 - so at least 4 business days. It WILL take time with the volume of P9P orders and trade ins.
If BB baited you into their "store" with advertised "enhanced" trade in values and then decided to reneg days later, at least, file a FTC complaint
https://reportfraud.ftc
Pixel 9's not currently working with TracFone
The trade-in value will show as the BASE VALUE, but that does not include the promotion value. You will still get the promotion value assuming you were going to get it per your order receipt, so do not worry.
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Pixel 9 pro for $999 trade value of Iphone 12 pro
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Ordered 8/14.
Ordered 8/14.
Ordered 8/14.
In general, can I count on it being ready for pickup at time my store opens tomorrow?
Ordered 8/14.
Ordered 8/14.
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Trade in 12 pro for a pixel pro and get a $999 trade in?
Preparing for Pickup Tomorrow.
Trade in 12 pro for a pixel pro and get a $999 trade in?
Preparing for Pickup Tomorrow.
I still don't see charges on my CC after they fell off a few days ago, and see preparing for pickup for the orders
I still don't see charges on my CC after they fell off a few days ago, and see preparing for pickup for the orders
Do you guys think they'll reject my trade-in if I send 256gb 12pro instead of 128? I selected 128 but ended up buying 256gb due to price. Now I'm thinking to myself that I made a mistake. I still have enough time to return and get 128 but now the prices are so high compared to a week ago. I tried to chat with BB customer service without giving any info just asking what happens if I send a phone with 256 instead of 128 and they were no help.
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Do you guys think they'll reject my trade-in if I send 256gb 12pro instead of 128? I selected 128 but ended up buying 256gb due to price. Now I'm thinking to myself that I made a mistake. I still have enough time to return and get 128 but now the prices are so high compared to a week ago. I tried to chat with BB customer service without giving any info just asking what happens if I send a phone with 256 instead of 128 and they were no help.
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