09/13 - Trade in processing has slowed down, a trade in that was delivered to Chino,
CA on 09/06 wasn't processed until 09/13, representing ~5 business days from delivery to assessment. Kentucky was processing trades faster, with a ~1 business day turnaround reported on 09/12 when the delivery was made on 09/11.
09/05 - Best Buy no longer issues "trade in kits" (boxes with prepaid labels). Once your Pixel 9 Pro is delivered and the Best Buy order status shows delivered (their system lags behind UPS), you'll get an email with the next steps. You need to go into the Order Details page on BB.com, sign in and then you can print a pre-paid UPS label for the trade-in. Save a copy of the tracking number for your records and make sure it gets scanned in to the UPS system when you drop it off.
Trade ins will likely be delivered in bulk, but UPS should still show a delivered scan. IT WILL TAKE TIME FOR THE TRADE INS TO BE PROCESSED, DO NOT FREAK OUT IF IT DOESN'T HAPPEN INSTANTLY. As of 09/04, they were processing trades that were delivered on 08/29 - so at least 4 business days. It WILL take time with the volume of P9P orders and trade ins.
If BB baited you into their "store" with advertised "enhanced" trade in values and then decided to reneg days later, at least, file a FTC complaint
https://reportfraud.ftc
Pixel 9's not currently working with TracFone
The trade-in value will show as the BASE VALUE, but that does not include the promotion value. You will still get the promotion value assuming you were going to get it per your order receipt, so do not worry.




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Pixel 9 pro for $999 trade value of Iphone 12 pro
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I picked up two Pixel 9(s) yesterday with iphone12 trade in. The process went very smooth, the BB representative didn't check much, but my iphone 12 were in very good condition.
My online receipt, show total cost of $0 (also indicate $145, weird). But I also notice my credit card is still being charged at full price $800+tax now. Is this normal to everyone else? Do you know when I will receive the refund?
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But I really wanted the 9 pro instead, so now I'm scheming on how I can parlay it into a pro before I open it.
But I really wanted the 9 pro instead, so now I'm scheming on how I can parlay it into a pro before I open it.
Same, keeping the Pixel 9 sealed until I see a path forward
Right now, it looks bleak
I'm still waiting for pixel 9 pro to get in by mail. I bought a 12 pro Max for trade in. Pristine condition, model number is different, same color and its unlocked. I hope it goes well
Also, can anybody confirm that the gift card will ever expire?
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