09/13 - Trade in processing has slowed down, a trade in that was delivered to Chino,
CA on 09/06 wasn't processed until 09/13, representing ~5 business days from delivery to assessment. Kentucky was processing trades faster, with a ~1 business day turnaround reported on 09/12 when the delivery was made on 09/11.
09/05 - Best Buy no longer issues "trade in kits" (boxes with prepaid labels). Once your Pixel 9 Pro is delivered and the Best Buy order status shows delivered (their system lags behind UPS), you'll get an email with the next steps. You need to go into the Order Details page on BB.com, sign in and then you can print a pre-paid UPS label for the trade-in. Save a copy of the tracking number for your records and make sure it gets scanned in to the UPS system when you drop it off.
Trade ins will likely be delivered in bulk, but UPS should still show a delivered scan. IT WILL TAKE TIME FOR THE TRADE INS TO BE PROCESSED, DO NOT FREAK OUT IF IT DOESN'T HAPPEN INSTANTLY. As of 09/04, they were processing trades that were delivered on 08/29 - so at least 4 business days. It WILL take time with the volume of P9P orders and trade ins.
If BB baited you into their "store" with advertised "enhanced" trade in values and then decided to reneg days later, at least, file a FTC complaint
https://reportfraud.ftc
Pixel 9's not currently working with TracFone
The trade-in value will show as the BASE VALUE, but that does not include the promotion value. You will still get the promotion value assuming you were going to get it per your order receipt, so do not worry.
Top Comments
Iphone 12 trade in for Pixel 9 gets $799 credit
Iphone 12 PRO trade in for Pixel 9 Pro gets $999 credit
Join The Conversation
Share your experience with the Slickdeals community
Share information with the community. Please follow our Community Guidelines and be kind!
2.6K Comments
Sign up for a Slickdeals account to remove this ad.
* How much longer will your Metro account stay active? If just a week or so, you won't have enough time to order and activate the new devices.
* How many phones/tablets have you ordered from Metro and shipped to your home address? Two or less is usually fine. The closer to 4, the higher the chance that your additional orders won't go through.
I believe that some people have been able to switch their orders to in-store pickup through the online portal, although I'm not sure how commonly available it would be.
I see an option to switch to store pickup but it's grayed out. technically the phone isn't released yet
Sign up for a Slickdeals account to remove this ad.
I see an option to switch to store pickup but it's grayed out. technically the phone isn't released yet
Sign up for a Slickdeals account to remove this ad.
Join The Conversation
Share your experience with the Slickdeals community
Share information with the community. Please follow our Community Guidelines and be kind!