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Forum Thread

No longer receiving deal alert emails

43 11 October 18, 2024 at 07:39 AM
Hi - I haven't been receiving deal alert emails for almost a year now. Can you check if my account was flagged for bouncing emails, and if so reset it so they send again?

Thanks.
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Joined Jun 2006
eye caramba
> bubble2 4,842 Posts
2,105 Reputation
KO3bIPb
06-21-2025 at 08:48 PM.
06-21-2025 at 08:48 PM.
Quote from thebritishguy :
I noticed that there was a hard bounce flagged for your email in our system on May 9th. I removed that flag, so let me know if that helps out.

thanks
I commented in a diff thread - I guess I paste it here

I am not getting alerts: Grocery
Since a couple of days ago. I see a few today's posts by going here, but no alerts.

I am getting other alerts, but not for Grocery.
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Joined May 2017
.
> bubble2 515 Posts
wdslkd
06-21-2025 at 09:03 PM.
06-21-2025 at 09:03 PM.
Quote from thebritishguy :
I noticed that there was a hard bounce flagged for your email in our system on May 9th. I removed that flag, so let me know if that helps out.

thanks
Awesome, thank you. I got a deal alert about 30 min ago so that's good news.
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Joined Feb 2015
Bean bandit
> bubble2 153 Posts
73 Reputation
Web Dev
thebritishguy | Staff
06-22-2025 at 11:08 AM.
06-22-2025 at 11:08 AM.
Quote from KO3bIPb :
I commented in a diff thread - I guess I paste it here

I am not getting alerts: Grocery
Since a couple of days ago. I see a few today's posts by going here, but no alerts.

I am getting other alerts, but not for Grocery.
I see there is an issue that would be affecting specific deal alerts (like your Grocery alert) , and hopefully I can get a fix for that out tomorrow. I will reply here when that fix is released.
Reply
Joined Feb 2015
Bean bandit
> bubble2 153 Posts
73 Reputation
Web Dev
thebritishguy | Staff
06-23-2025 at 01:03 PM.
06-23-2025 at 01:03 PM.
Quote from KO3bIPb :
I commented in a diff thread - I guess I paste it here

I am not getting alerts: Grocery
Since a couple of days ago. I see a few today's posts by going here, but no alerts.

I am getting other alerts, but not for Grocery.
The fix for this has been released. Please let me know if you start to see alerts again for that Grocery alert
Reply
Joined Jun 2006
eye caramba
> bubble2 4,842 Posts
2,105 Reputation
KO3bIPb
06-23-2025 at 05:41 PM.
06-23-2025 at 05:41 PM.
Quote from thebritishguy :
The fix for this has been released. Please let me know if you start to see alerts again for that Grocery alert
Yep, seems ok
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Joined Dec 2010
L9: Master
> bubble2 5,076 Posts
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Inbox
11-26-2025 at 02:23 PM.
11-26-2025 at 02:23 PM.
Quote from emceep :
I have hopefully fixed this issue for you. Please let us know if they don't start up again for you.
Quote from Autumn :
It looks as though you marked one of the emails as spam on 6-7-24 which then prevented anymore from coming through. We've removed you from the spam report list so hopefully they should start showing up again soon. If not, please let us know.
I haven't been getting any emails from subscribed threads for some while now. I never mark any of them as spam. I think there's some other problem? any help appreciated… Maybe stupid mail service, They may have bounced back some emails when they weren't supposed to…
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Joined Apr 2013
just deal-ightful
> bubble2 3,108 Posts
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emceep | Staff
11-26-2025 at 02:33 PM.
11-26-2025 at 02:33 PM.
Quote from Inbox :
I haven't been getting any emails from subscribed threads for some while now. I never mark any of them as spam. I think there's some other problem? any help appreciated… Maybe stupid mail service, They may have bounced back some emails when they weren't supposed to…
The team just made a change that should hopefully help with this issue, but if they don't start up again, please let us know.
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