- You need to establish a Verizon account
- Go to Account, Bill, Payment methods
- Add a credit card
- If you have other Verizon lines, make sure you verify your Auto Pay is still pointing to the bank account
- From a NON Verizon phone, call 800-837-4966
- Enter the phone number for the line you want to pay off
- Tell the robo attendant "pay off device"
- Robo attendant will confirm the payoff amount ($299) and if you would like to process on credit card ending in xxxx (what you have on file)
- * Say yes, and that's it.
*** How to update Apple purchase date ***
- From your Verizon online account, go to Account, Bill, Documents & receipts
- Download the Customer Agreement PDF that has the service agreement and IMEI (shown as Device ID), and barcodes
- Go to https://checkcoverage.a
pple.com - Enter serial number
- If it says no purchase date found, continue to create a case and request a call back
- Upload the PDF
- After the call back they said it could take up to 5 days for the date to be reflected
- I checked the serial after 5 minutes and it was updated
*** Request early unlock (huge YMMV but worth a shot) ***
- Login to your Verizon account
- Start a chat
- Ask them to submit a "request for early SIM unlock on your behalf"
- For reason, simply say "device is paid in full"
- Be ready for some pushback or if you want PUK unblock, or porting pin - just state the same
- If they say it cannot be done, tell them politely that you are aware they cannot do it, and they need to send a request up the line
- In my case they send to contact in 10 days (not holding my breath this will actually happen but worth a shot)
*** Disconnectiong line ***
- Login to your Verizon account
- Start a chat
- Request an agent
- If asked, about plans/service
- Say disconnect line
- They will try to offer you other options or to disconnect at a later date
- Insist you need the line disconnected now
- If asked for a reason, say you cannot give them one
- Verify total under Account, Bill, Next bill estimate - about $7 for 3 days of service
*** Instant unlock using SIM Swap for ATT (YMMV) ***
- After getting the phone and paying it off fully, make some calls/texts and make sure it shows up on ATT account
- Transfer the eSIM to an unlocked, steps might vary depending on iPhone/android.
- Make some calls with that phone and make sure it shows up on the account now.
- Now go to ATT.com/device unlock and select non ATT customer and provide imei.
- Make sure you reply yes to the confirmation email ATT sends
- Only cancel the account after you are able to unlock.
Top Comments
dialed 8008374966 and provided the new phone number
Said "pay off device" when asked the reason for calling and follow the prompts.
Fully paid the 299$ for the device with Automated system without talking with a live person.
Then called in and spoke to a live person and canceled the line.
If you're waiting 3 days for the shipment I don't see you getting out of the activation fee.
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I wanted to ask if the below steps are correct once I receive my phone
1. Call some number and pay off my device.
2. Cancel my line
When do I request phone to be unlocked? And if they don't agree, will it be unlocked after 60 days automatically while it's lying around with no service? Also can I ship the phone off to another country for my sister before it's unlocked? (She will use it on WiFi )
1.You need to establish a Verizon account
2. Go to Account, Bill, Payment methods
3. Add a credit card
4. If you have other Verizon lines, make sure you verify your Auto Pay is still pointing to the bank account
5. From a NON Verizon phone, call 800-837-4966
6. Enter the phone number for the line you want to pay off
7. Tell the robo attendant "pay off device"
8. Robo attendant will confirm the payoff amount ($299) and if you would like to process on credit card ending in xxxx (what you have on file)
9.* Say yes, and that's it."
OK, I ordered 11/12, it shipped 11/14, but as of today, lasership tracking still says only "label created", so it hasn't really shipped while Walmart account says it will be delivered on Monday, Nov. 18.
Anyway, I followed the above steps, and continued until step 8. Everything went as described above, but I chose to stop at step 9 because I just don't want to pay it off even without knowing that the thing has already shipped. I think the instructions are perfectly legit. I am a new Verizon customer. I saved the phone number during order to create the verizon account after it supposedly shipped on 11/14 and was able to link the account to the new number.
Worst case scenario, once I receive the phone, days after 11/14, if I don't open the box, can I return it to verizon to get a full refund, i.e. without paying for activation or prorated services?
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1.You need to establish a Verizon account
2. Go to Account, Bill, Payment methods
3. Add a credit card
4. If you have other Verizon lines, make sure you verify your Auto Pay is still pointing to the bank account
5. From a NON Verizon phone, call 800-837-4966
6. Enter the phone number for the line you want to pay off
7. Tell the robo attendant "pay off device"
8. Robo attendant will confirm the payoff amount ($299) and if you would like to process on credit card ending in xxxx (what you have on file)
9.* Say yes, and that's it."
OK, I ordered 11/12, it shipped 11/14, but as of today, lasership tracking still says only "label created", so it hasn't really shipped while Walmart account says it will be delivered on Monday, Nov. 18.
Anyway, I followed the above steps, and continued until step 8. Everything went as described above, but I chose to stop at step 9 because I just don't want to pay it off even without knowing that the thing has already shipped. I think the instructions are perfectly legit. I am a new Verizon customer. I saved the phone number during order to create the verizon account after it supposedly shipped on 11/14 and was able to link the account to the new number.
Worst case scenario, once I receive the phone, days after 11/14, if I don't open the box, can I return it to verizon to get a full refund, i.e. without paying for activation or prorated services?
Lucky for me, I got the i12pro during thanksgiving with $300 eGC offer
Lucky for me, I got the i12pro during thanksgiving with $300 eGC offer
Sign up for a Slickdeals account to remove this ad.
Lucky for me, I got the i12pro during thanksgiving with $300 eGC offer
Join The Conversation
Share your experience with the Slickdeals community
Share information with the community. Please follow our Community Guidelines and be kind!