- You need to establish a Verizon account
- Go to Account, Bill, Payment methods
- Add a credit card
- If you have other Verizon lines, make sure you verify your Auto Pay is still pointing to the bank account
- From a NON Verizon phone, call 800-837-4966
- Enter the phone number for the line you want to pay off
- Tell the robo attendant "pay off device"
- Robo attendant will confirm the payoff amount ($299) and if you would like to process on credit card ending in xxxx (what you have on file)
- * Say yes, and that's it.
*** How to update Apple purchase date ***
- From your Verizon online account, go to Account, Bill, Documents & receipts
- Download the Customer Agreement PDF that has the service agreement and IMEI (shown as Device ID), and barcodes
- Go to https://checkcoverage.a
pple.com - Enter serial number
- If it says no purchase date found, continue to create a case and request a call back
- Upload the PDF
- After the call back they said it could take up to 5 days for the date to be reflected
- I checked the serial after 5 minutes and it was updated
*** Request early unlock (huge YMMV but worth a shot) ***
- Login to your Verizon account
- Start a chat
- Ask them to submit a "request for early SIM unlock on your behalf"
- For reason, simply say "device is paid in full"
- Be ready for some pushback or if you want PUK unblock, or porting pin - just state the same
- If they say it cannot be done, tell them politely that you are aware they cannot do it, and they need to send a request up the line
- In my case they send to contact in 10 days (not holding my breath this will actually happen but worth a shot)
*** Disconnectiong line ***
- Login to your Verizon account
- Start a chat
- Request an agent
- If asked, about plans/service
- Say disconnect line
- They will try to offer you other options or to disconnect at a later date
- Insist you need the line disconnected now
- If asked for a reason, say you cannot give them one
- Verify total under Account, Bill, Next bill estimate - about $7 for 3 days of service
*** Instant unlock using SIM Swap for ATT (YMMV) ***
- After getting the phone and paying it off fully, make some calls/texts and make sure it shows up on ATT account
- Transfer the eSIM to an unlocked, steps might vary depending on iPhone/android.
- Make some calls with that phone and make sure it shows up on the account now.
- Now go to ATT.com/device unlock and select non ATT customer and provide imei.
- Make sure you reply yes to the confirmation email ATT sends
- Only cancel the account after you are able to unlock.
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dialed 8008374966 and provided the new phone number
Said "pay off device" when asked the reason for calling and follow the prompts.
Fully paid the 299$ for the device with Automated system without talking with a live person.
Then called in and spoke to a live person and canceled the line.
If you're waiting 3 days for the shipment I don't see you getting out of the activation fee.
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When I try to submit it as non-AT&T number (I submit the IMEI #) it shows the error "Looks like the IMEI # you entered doesn't match an AT&T device. please check your IMEI …". I tried with both IMEI #s
If I submit it as a AT&T customer (where I have to submit the phone #) I get the message "We're sorry, but we can't unlock your device yet. Submit a new unlock request after your service has been active for at least 60 days".
I need to cancel my phone line today else I will be on $50/month plan which is ridiculous. I hope I will not be charged for the phone line since today is the 3rd day.
---------------
How to update Apple purchase date ***
From your Verizon online account, go to Account, Bill, Documents & receipts
Download the Customer Agreement PDF that has the service agreement and IMEI (shown as Device ID), and barcodes
Go to https://checkcoverage.a
Enter serial number
If it says no purchase date found, continue to create a case and request a call back
Upload the PDF
After the call back they said it could take up to 5 days for the date to be reflected
I checked the serial after 5 minutes and it was updated
----------------
Thanks!!
When I try to submit it as non-AT&T number (I submit the IMEI #) it shows the error "Looks like the IMEI # you entered doesn't match an AT&T device. please check your IMEI …". I tried with both IMEI #s
If I submit it as a AT&T customer (where I have to submit the phone #) I get the message "We're sorry, but we can't unlock your device yet. Submit a new unlock request after your service has been active for at least 60 days".
I need to cancel my phone line today else I will be on $50/month plan which is ridiculous. I hope I will not be charged for the phone line since today is the 3rd day.
Also, double check when you call about the plan charge. When I called I was told ATT does not prorate the plan but if cancelled within 3 days the activation fee is waived. Be careful
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---------------
How to update Apple purchase date ***
From your Verizon online account, go to Account, Bill, Documents & receipts
Download the Customer Agreement PDF that has the service agreement and IMEI (shown as Device ID), and barcodes
Go to https://checkcoverage.a
Enter serial number
If it says no purchase date found, continue to create a case and request a call back
Upload the PDF
After the call back they said it could take up to 5 days for the date to be reflected
I checked the serial after 5 minutes and it was updated
----------------
Thanks!!
Does this mean, I have create a support ticket with Apple? Don't understand why.
Appreciate if someone clarifies this step!
Does this mean, I have create a support ticket with Apple? Don't understand why.
Appreciate if someone clarifies this step!
Also, double check when you call about the plan charge. When I called I was told ATT does not prorate the plan but if cancelled within 3 days the activation fee is waived. Be careful
Does this mean, I have create a support ticket with Apple? Don't understand why.
Appreciate if someone clarifies this step!
Sign up for a Slickdeals account to remove this ad.
I just submitted a receipt on an older device that I purchased this year. I submitted the receipt but the rep scheduled a call back for someone to call me this evening
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