- You need to establish a Verizon account
- Go to Account, Bill, Payment methods
- Add a credit card
- If you have other Verizon lines, make sure you verify your Auto Pay is still pointing to the bank account
- From a NON Verizon phone, call 800-837-4966
- Enter the phone number for the line you want to pay off
- Tell the robo attendant "pay off device"
- Robo attendant will confirm the payoff amount ($299) and if you would like to process on credit card ending in xxxx (what you have on file)
- * Say yes, and that's it.
*** How to update Apple purchase date ***
- From your Verizon online account, go to Account, Bill, Documents & receipts
- Download the Customer Agreement PDF that has the service agreement and IMEI (shown as Device ID), and barcodes
- Go to https://checkcoverage.a
pple.com - Enter serial number
- If it says no purchase date found, continue to create a case and request a call back
- Upload the PDF
- After the call back they said it could take up to 5 days for the date to be reflected
- I checked the serial after 5 minutes and it was updated
*** Request early unlock (huge YMMV but worth a shot) ***
- Login to your Verizon account
- Start a chat
- Ask them to submit a "request for early SIM unlock on your behalf"
- For reason, simply say "device is paid in full"
- Be ready for some pushback or if you want PUK unblock, or porting pin - just state the same
- If they say it cannot be done, tell them politely that you are aware they cannot do it, and they need to send a request up the line
- In my case they send to contact in 10 days (not holding my breath this will actually happen but worth a shot)
*** Disconnectiong line ***
- Login to your Verizon account
- Start a chat
- Request an agent
- If asked, about plans/service
- Say disconnect line
- They will try to offer you other options or to disconnect at a later date
- Insist you need the line disconnected now
- If asked for a reason, say you cannot give them one
- Verify total under Account, Bill, Next bill estimate - about $7 for 3 days of service
*** Instant unlock using SIM Swap for ATT (YMMV) ***
- After getting the phone and paying it off fully, make some calls/texts and make sure it shows up on ATT account
- Transfer the eSIM to an unlocked, steps might vary depending on iPhone/android.
- Make some calls with that phone and make sure it shows up on the account now.
- Now go to ATT.com/device unlock and select non ATT customer and provide imei.
- Make sure you reply yes to the confirmation email ATT sends
- Only cancel the account after you are able to unlock.
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dialed 8008374966 and provided the new phone number
Said "pay off device" when asked the reason for calling and follow the prompts.
Fully paid the 299$ for the device with Automated system without talking with a live person.
Then called in and spoke to a live person and canceled the line.
If you're waiting 3 days for the shipment I don't see you getting out of the activation fee.
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"Service Cancellations within 14 Days. You may call us at 800-331-0500 to cancel wireless service. You are responsible for all applicable fees, prorated access charges, taxes, surcharges, or other charges through the termination date. AT&T will refund your activation fee, if any, if service is terminated within 3 days of activation. The charges for service used on the account before the service termination date may be applied against any down payment."
The bad part, which I should have been able to figure out beforehand, is that ATT refuses to prorate cancellations. Somehow the A-holes started my service plan on the 14th (ship date) billed me for the 14th-15th of November and then a full month from November 15th to December 15th, the next billing period. They have so far refused to prorate any amount or adjust the bill based on the date of the phone's receipt. To add insult to injury, I somehow ended up on a $100/month plan. Not sure how that happened. Will be in this phone for a fair amount more than expected.
"Service Cancellations within 14 Days. You may call us at 800-331-0500 to cancel wireless service. You are responsible for all applicable fees, prorated access charges, taxes, surcharges, or other charges through the termination date. AT&T will refund your activation fee, if any, if service is terminated within 3 days of activation. The charges for service used on the account before the service termination date may be applied against any down payment."
Point them to it, else filling an FCC have worked in the past
How should i get to know the next cycle?
"Service Cancellations within 14 Days. You may call us at 800-331-0500 to cancel wireless service. You are responsible for all applicable fees, prorated access charges, taxes, surcharges, or other charges through the termination date. AT&T will refund your activation fee, if any, if service is terminated within 3 days of activation. The charges for service used on the account before the service termination date may be applied against any down payment."
Point them to it, else filling an FCC have worked in the past
Will go ahead and file the fcc complaint though. Their antics are a little absurd.
Does this mean, I have create a support ticket with Apple? Don't understand why.
Appreciate if someone clarifies this step!
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Nov 17:
Ordered Verizon iPhone
Nov 19:
Shipped and line activated
Nov 20:
- Called Verizon to get phone no and account info (did not write it down during Walmart order)
- Created account, linked phone, added credit card, paid off line per info in wiki
- Disconnected line by Live agent chat
- I cancelled on Day 2 after activation, hoping the activation fee will not be charged. Bill hasn't generated yet
- iPhone is in transit, will receive tomm
Nov 21 Plan:
- When I turn on the phone, it cannot activate since Verizon line is disconnected
- Will activate with T-Mobile eSIM (a flex policy iPhone can be activated on any US carrier)
- Most likely will not be able to unlock the phone. T-Mobile will ask me to deal with Verizon (I believe the IMEI will be tagged as a Verizon phone). Verizon will not unlock since I never activated the phone on Verizon. Still hoping T-Mobile will be able to unlock after a few months/ 1 year on their network
- I did not want to wait 60 days to use it on T-Mobile, that was my primary reason for skipping Verizon activation
I hope Fedex will deliver the phone without issue. If delivery is screwed up, I might be in trouble - Walmart is only liable for the $20 tax, not clear how I can get my money back from Verizon
That said, it seems eSIM swap worked? Is the physical SIM still locked though?
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