https://www.t-mobile.com/responsi...ock-policy
- The device must have been active on the T‑Mobile network for at least 40 days on the requesting line.
- If the device was financed or leased through T‑Mobile then all payments must be satisfied and the device must be paid in full.
- If the device is associated with a canceled account, then the account balance must be zero.
- T‑Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Since the phone is "On Us with trade" Via 24 monthly bill credits, then the phone won't be paid off until 2 years later (after 24 monthly bill credits). Meaning you can't Unlock the phone until 2 years from the time the phone has been active on the T-Mobile network on the requesting line.
https://www.t-mobile.com/support/...ess-device
- Log into your T-Mobile Account and choose the Accounts page.
- Select the line you wish to unlock, then choose Check device unlock status.
- Under the device image, check if your device is eligible to be unlocked. Review Device Unlock Policy for a list of eligibility requirements
=======================
This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.
FYI : Once the phone is ordered with trade-in, the promotion should show up at your TMO Account promotions [t-mobile.com] page within a couple of days.
Limit: For those wondering if there is a maximum number of phone lines per account that can be upgraded through this promo, it seems it's 4 per account (as confirmed by T-Mobile rep).
Top Comments
That's impossible, how can I mail it and have them receive it the next day? They should have an expiration date at least a week or two away, so that I can first receive and activate the new Pixel 9, copy stuff over (if needed), delete all my personal info from the Pixel 6 ("You will remove all Device data and personal information, passwords, security software, or user locks."), then ship it to them and leave time for shipping carrier to get it to them.
So I reluctantly backed out at the final step.
What's next?
Once that cool new device is in your hands, get started on these important next steps.
Trade in your old device
Once your new Pixel 9 Pro ships, you'll have 30 days to send back your current Google GVU6C Pixel 7 5G 128GB White - T-Mobile in good condition to retain your promotional value of $800.00.
Join The Conversation
Share your experience with the Slickdeals community
Share information with the community. Please follow our Community Guidelines and be kind!
1.2K Comments
Sign up for a Slickdeals account to remove this ad.
#1 Screen burns
#2 Black spot
#3 The back having cracks
Thanks
Per my Tmobile account, I only have the following documents available:
EIP Disclosure;
eSignature Terms & Conditions
Financial Privacy Policy
Audit Log
I could not find "Trade In Terms" in ANY of those documents! Very frustrating!
Edit: What is crazy is when I go into my Tmobile account, for the line of service for which the Upgrade and this offer was already done, that same offer and Upgrade still shows itself to be available! I really hope I wasn't bamboozled by the Tmobile Costco rep!
Seems you are missing the Trade in device and the order overview. The order overview has the Pixel 9 listed and under that the trade in device. Next column would be the promotional ID240577 is what I have which is the $800 off with trade.
Sign up for a Slickdeals account to remove this ad.
https://www.t-mobile.com/stores/locator
yes you will get the credit.
Sign up for a Slickdeals account to remove this ad.
Join The Conversation
Share your experience with the Slickdeals community
Share information with the community. Please follow our Community Guidelines and be kind!