https://www.t-mobile.com/responsi...ock-policy
- The device must have been active on the T‑Mobile network for at least 40 days on the requesting line.
- If the device was financed or leased through T‑Mobile then all payments must be satisfied and the device must be paid in full.
- If the device is associated with a canceled account, then the account balance must be zero.
- T‑Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Since the phone is "On Us with trade" Via 24 monthly bill credits, then the phone won't be paid off until 2 years later (after 24 monthly bill credits). Meaning you can't Unlock the phone until 2 years from the time the phone has been active on the T-Mobile network on the requesting line.
https://www.t-mobile.com/support/...ess-device
- Log into your T-Mobile Account and choose the Accounts page.
- Select the line you wish to unlock, then choose Check device unlock status.
- Under the device image, check if your device is eligible to be unlocked. Review Device Unlock Policy for a list of eligibility requirements
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FYI : Once the phone is ordered with trade-in, the promotion should show up at your TMO Account promotions [t-mobile.com] page within a couple of days.
Limit: For those wondering if there is a maximum number of phone lines per account that can be upgraded through this promo, it seems it's 4 per account (as confirmed by T-Mobile rep).
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That's impossible, how can I mail it and have them receive it the next day? They should have an expiration date at least a week or two away, so that I can first receive and activate the new Pixel 9, copy stuff over (if needed), delete all my personal info from the Pixel 6 ("You will remove all Device data and personal information, passwords, security software, or user locks."), then ship it to them and leave time for shipping carrier to get it to them.
So I reluctantly backed out at the final step.
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Once that cool new device is in your hands, get started on these important next steps.
Trade in your old device
Once your new Pixel 9 Pro ships, you'll have 30 days to send back your current Google GVU6C Pixel 7 5G 128GB White - T-Mobile in good condition to retain your promotional value of $800.00.
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In the cart, the model of the trade-in does show as SM-G973U, which I presume is an S10. The phone is actually a SM-G970U.
What are my options? Go to the store maybe?
I would say you should try another method.
Here's what I see on my desktop using Chrome browser.
"Galaxy S10e" is clearly on the dropdown list (it's the 1st in the picture).
"Galaxy S10" is on the bottom of the same list.
Maybe you need to scroll UP in order to try to find the option for S10e.
Every business that gives you an item on installments is basically providing you a loan, and have a financing division or subsidiary. Your financing limit is based on a secret formula of credit score, payment history, account age, and other factors. Redditors have been complaining about financing limit changes recently. Once you hit your limit, you are supposed to pay fully for the phone, but can had technical issues that you experienced (although not the only cause).
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https://www.t-mobile.com/support/...ess-device
https://www.t-mobile.com/support/...ess-device
You can also use this app to device unlock if eligible. I already used it to temporarily SIM unlock my pixel 9 Pro XL, which is good for 30 days and can be done five times a year.
https://play.google.com/store/app...le.grsuap
Temporary unlock does not allow OEM unlock, FYI.
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