https://www.t-mobile.com/responsi...ock-policy
- The device must have been active on the T‑Mobile network for at least 40 days on the requesting line.
- If the device was financed or leased through T‑Mobile then all payments must be satisfied and the device must be paid in full.
- If the device is associated with a canceled account, then the account balance must be zero.
- T‑Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Since the phone is "On Us with trade" Via 24 monthly bill credits, then the phone won't be paid off until 2 years later (after 24 monthly bill credits). Meaning you can't Unlock the phone until 2 years from the time the phone has been active on the T-Mobile network on the requesting line.
https://www.t-mobile.com/support/...ess-device
- Log into your T-Mobile Account and choose the Accounts page.
- Select the line you wish to unlock, then choose Check device unlock status.
- Under the device image, check if your device is eligible to be unlocked. Review Device Unlock Policy for a list of eligibility requirements
=======================
This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.
FYI : Once the phone is ordered with trade-in, the promotion should show up at your TMO Account promotions [t-mobile.com] page within a couple of days.
Limit: For those wondering if there is a maximum number of phone lines per account that can be upgraded through this promo, it seems it's 4 per account (as confirmed by T-Mobile rep).
Leave a Comment
Top Comments
That's impossible, how can I mail it and have them receive it the next day? They should have an expiration date at least a week or two away, so that I can first receive and activate the new Pixel 9, copy stuff over (if needed), delete all my personal info from the Pixel 6 ("You will remove all Device data and personal information, passwords, security software, or user locks."), then ship it to them and leave time for shipping carrier to get it to them.
So I reluctantly backed out at the final step.
What's next?
Once that cool new device is in your hands, get started on these important next steps.
Trade in your old device
Once your new Pixel 9 Pro ships, you'll have 30 days to send back your current Google GVU6C Pixel 7 5G 128GB White - T-Mobile in good condition to retain your promotional value of $800.00.
1,191 Comments
Sign up for a Slickdeals account to remove this ad.
OEM unlocking grayed out and says " Unavailable on carrier-locked devices."
I've read AT&T versions may be able to be OEM unlocked before setting up.
I'm novice guy! Can you please explain how to go to options where we can toggle OEM unlocking? Were you able to use your phone with other service providers like AT&T?
Thank you in advance.
Im just curious, I got the two phones I ordered yesterday. Can I drop the trade-in devices at a physical T-Mobile store instead of shipping them in the mail?
Sign up for a Slickdeals account to remove this ad.
Our community has rated this post as helpful. If you agree, why not thank Sofa.King
Also, are people still able to order through Costco for the additional $100 GC?
No biggie, they let you temporary Sim unlock for 30 days five times a year.
I was also starting to have issues with my rooted phone with apps even with Play Integrity Fix.
You also lose Widevine L1 on unlocked bootloader, so Netflix plays in SD.
Found I can do everything I needed without root using alternative methods.
Apple: turn off find my phone, sign out of Apple account, settings/general/reset
Apple: turn off find my phone, sign out of Apple account, settings/general/reset
You may want to provide a link of how to do it. In one of the Tmobile instruction video, it mentioned this additional step.
If you google Tmobile trade-in phone, etc Tmobile gave instruction of TURN OFF Stolen Device Protection for iPhone or similar things like turn off track your phone feature from Samsung, Google, etc BEFORE you send your phone for trade in.
https://www.youtube.com/watch?v=IWn-73AfDFQ
If you forgot to turn off those tracking/protection feature, it may prevent the transfer of the phone or trade-in of the phone.
Sign up for a Slickdeals account to remove this ad.
Also, any news on the deal expiration date ?
I suspect they used the loophole of the app/website glitching early on during the promo
and T-mobile probably put the kibosh on it now.
If anyone is still successful in ordering thru Costco now, please chime in.
Leave a Comment