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Select Chase Card Holders: Spend $400+ at Backcountry, Get Expired

$200 Back
(Valid through 12/31/24)
+151 Deal Score
173,947 Views
Chase offers Select Cardholders: Get $200 Cash Back when you Spend $400 or more at Backcounty. This offer is valid through 12/31/24.

Thanks to community member prima1 for sharing this deal.

Note: This is a targeted offer that is only available to select cardholders.

Deal Instructions:
  1. Log in to your Chase Account
  2. Locate the 'Chase Offers' on your main Chase account page
  3. Click on the "+" for the Backcountry offer and it will automatically be applied to your account (should have a green checkmark)
  4. Complete your eligible purchase at Backcountry
    • Note: You can check your 'offers wallet' to verify the offer is added to your card and when it is redeemed.

Original Post

Written by
Edited December 1, 2024 at 12:49 AM by
Just saw this offer under my CSR

https://www.chase.com/personal/merchant-offers
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Deal
Score
+151
173,947 Views
$200 Back

444 Comments

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Featured Comments

I care and I don't get paid by SD. I work very hard to find good deals for the people in this wonderful community. Take your toxicity elsewhere. This is not the place for it.

Thumbs down.
I have $50 off $150.
I don't have to spend anything. I got a $0 off $0 in my CSP.

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Joined Jan 2009
L2: Beginner
> bubble2 30 Posts
20 Reputation
SGTBabyFetus
12-04-2024 at 06:37 AM.
12-04-2024 at 06:37 AM.
Quote from alatsacto8 :
I just noticed the same issue on my transaction $384.54 + $26.69. Since I just made my purchase late in the evening, I just sent them an email communication to see if they can re-combine the transactions. If that doesn't work, I'll try calling them tomorrow morning. Thanks.

I called immediately before it went into fulfillment which I think helped me. Reading other posters they had issues getting resolution once it shipped.
Reply
Joined Oct 2006
L7: Teacher
> bubble2 2,690 Posts
218 Reputation
nin7474
12-04-2024 at 07:21 AM.
12-04-2024 at 07:21 AM.
This just happened to me last night and checking if anyone else got overcharged.
Placed my 1 item order with tax and Over night Shipping came out to $482.39.
Checked my CSR account once i received a "Charge Alert" and the PENDING charge was for $493.38!!
A over charge of $10.99!!
Sent them a email and waiting for a reply.
Reply
Joined Nov 2024
L1: Learner
> bubble2 24 Posts
92 Reputation
NeatCircle816
12-04-2024 at 07:27 AM.
12-04-2024 at 07:27 AM.
Quote from rafaelg :
bough one item over 400. saw cashback within 24hrs. YMMV
Look at you! You give me attitude yet you still use the deal I found and you saved $200! I'm happy for you.
1
Reply
Joined Feb 2023
L1: Learner
> bubble2 18 Posts
34 Reputation
BigWetBussy
12-04-2024 at 08:39 AM.
12-04-2024 at 08:39 AM.
Quote from vandhrey22 :
I placed an order total after tax was over $400. But when I checked my card transaction the merchant split the payment into two! Now what? I'm worried it won't qualify for the cashback now. Or is the offer good for multiple transactions totaling to $400? Anyone have experience with this matter?

I just called Chase because the same thing happened to me. IT DOES NOT count, the purchase needs to be one single transaction of $400
Reply
Joined Feb 2023
L1: Learner
> bubble2 18 Posts
34 Reputation
BigWetBussy
12-04-2024 at 08:50 AM.
12-04-2024 at 08:50 AM.
Incredibly f**king annoyed about this. I called Chase and Backcountry - hope this clears up any confusion.

1. It needs to be one single transaction of $400 to qualify for the $200 cashback.
2. Backcountry could not merge transactions at all. My order has not shipped yet.
3. Backcountry suggested to return all the items and repurchase them again, call them ASAP immediately to that it's in transaction.
Reply
Joined Nov 2013
L1: Learner
> bubble2 17 Posts
22 Reputation
mikqmas
12-04-2024 at 08:59 AM.
12-04-2024 at 08:59 AM.
Same issue with split transactions.

- Chase told me to call back after 14 days because it's their policy before escalating with merchant. They also told me it's possible it could correct itself before 14 days but I am doubtful. They also couldn't confirm if escalation after 14 days would do anything. Lots of uncertainties.
- Backcountry told me no luck, just return it or refuse delivery and reorder.

It's been a waste of a couple hours of my life and a trip to FedEx. Also, I usually have pretty good luck with Chase Reserve reps but this time, perhaps they're short staffed, felt hurried to get me off the phone without any solid answers.
Reply
Last edited by mikqmas December 4, 2024 at 09:14 AM.
Joined Mar 2005
L3: Novice
> bubble2 177 Posts
60 Reputation
noblesin
12-04-2024 at 09:00 AM.
12-04-2024 at 09:00 AM.
Never mind
1
Reply

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Joined Nov 2011
New User
> bubble2 13 Posts
10 Reputation
hdvu
12-04-2024 at 09:27 AM.
12-04-2024 at 09:27 AM.
Got shipping for my order and see a pending charge for ~400 and a pending credit for nearly the same amount but a few cents more. Anyone seeing the same?
Reply
Joined Dec 2011
L9: Master
> bubble2 4,365 Posts
942 Reputation
wspfan
12-04-2024 at 09:37 AM.
12-04-2024 at 09:37 AM.
Quote from wearetheborg :
Anyone get gift cards?
Let us know how that goes.
Reply
Joined Nov 2014
L1: Learner
> bubble2 73 Posts
14 Reputation
armadillocommander
12-04-2024 at 09:51 AM.
12-04-2024 at 09:51 AM.
Quote from hdvu :
Got shipping for my order and see a pending charge for ~400 and a pending credit for nearly the same amount but a few cents more. Anyone seeing the same?
The same. Did they forget to set the limit of cashback?
Reply
Joined Aug 2013
L1: Learner
> bubble2 68 Posts
18 Reputation
vic99
12-04-2024 at 09:53 AM.
12-04-2024 at 09:53 AM.
These are no longer showing on the Chase offers. They have silently removed these offers from my added deals. CSR
Reply
Joined Dec 2014
New User
> bubble2 17 Posts
10 Reputation
KevinC7890
12-04-2024 at 10:06 AM.
12-04-2024 at 10:06 AM.
Quote from vic99 :
These are no longer showing on the Chase offers. They have silently removed these offers from my added deals. CSR
Wait what? Did you do the purchase prior to them removing it?
Reply
Joined Aug 2013
L1: Learner
> bubble2 68 Posts
18 Reputation
vic99
12-04-2024 at 10:16 AM.
12-04-2024 at 10:16 AM.
Quote from KevinC7890 :
Wait what? Did you do the purchase prior to them removing it?
Yes, I made the purchase, but it's not appearing in either the redeemed or expired tabs.
Reply
Joined Feb 2004
L8: Grand Teacher
> bubble2 3,202 Posts
253 Reputation
mnsweeps
12-04-2024 at 10:26 AM.
12-04-2024 at 10:26 AM.
Quote from Andrewvrl :
My charges were split as well, what a pain in the ***. I should have known better than to buy from a crappy merchant. Now going to have to spend hours returning stuff.
BS. I still see it
Reply

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Joined Nov 2008
L5: Journeyman
> bubble2 733 Posts
504 Reputation
magic168
12-04-2024 at 10:30 AM.
12-04-2024 at 10:30 AM.
Quote from vic99 :
Yes, I made the purchase, but it's not appearing in either the redeemed or expired tabs.
Don't freak out yet. I noticed this happens in the weird time after the offer is triggered (you made a purchase) but before the system sends out notices (a few days later) that you redeemed the offer. It seems like Chase's offer system kinda just sucks overall compared to Amex's. This same thing happened to me using an OfficeDepot offer, but it redeemed fine a few days later.
Reply
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