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Be wary that the Lowes Protection Plan does not fully cover batteries. Batteries are viewed as consumable. Per the T&C, batteries are considered a "Performance part" and you only get 50% off with a cap of $100 per year. So, that $500 battery is going to cost you $400.
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Item 1 of 4
Item 1 of 4
expiredItsaDrenalin posted Jan 10, 2025 5:01 PM
Select Lowe's Stores: EGO Power+ 42" 56V Zero-turn Mower w/ 4x 10Ah Batteries & Charger
$1,999
$5,499
63% off
+ Free Store Pickup (or In-Store Purchase)at Lowe's
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It's not like Ego is hung out to dry here...if they have to warranty their product, the situation has nothing to do with what the consumer paid at the register.
Sounds like they are mad Lowes is taking a loss on these. Oh well.
If you buy it from your neighbor who paid $6k for it last year, Ego will warranty it. If you buy it from Lowes for $1,999, they are bound by the 5-yr warranty. Their batteries are part of the warranty, so it's their problem to resolve, regardless of what someone paid for the product.
Like you said, I'll just have Lowes reach out to them to understand what the problem is.
If Ego is reading this, sorry to deliver a blow to your ego, but you are on the hook since you manufactured these products whilst offering a confident 5-yr warranty. Doesn't matter if I got the mower free, it is covered. Sorry you are mad.
I got 12ah instead of the 10ah.
If they're offering 7.5ah you better be getting six of them.
I got 12ah instead of the 10ah.
If they're offering 7.5ah you better be getting six of them.
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After pointing that out, I ended up getting switched to the floor model that was stored indoors.
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