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expired Posted by Godfathershubh • Jan 22, 2025
expired Posted by Godfathershubh • Jan 22, 2025

Spectrum: Samsung Galaxy S25 256 gb with iPhone 13 trade-in + 6 credit. need spectrum Internet - $0

$800

Spectrum
3,241 Comments 534,870 Views
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Trade-in Iphone 13 for $865 and get Samsung S25 for free. Needs spectrum Internet. Can be unlockeded after 2 months. Minimum plan $20 per month. Available for pre-order.


https://www.spectrum.com/mobile/p...Icy%20Blue

Get Up to $700 EXTRA When You Trade in Your Phone and Purchase this Device!

Can trade-in any device.
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Deal Details
Community Notes
About the Poster
Trade-in Iphone 13 for $865 and get Samsung S25 for free. Needs spectrum Internet. Can be unlockeded after 2 months. Minimum plan $20 per month. Available for pre-order.


https://www.spectrum.com/mobile/p...Icy%20Blue

Get Up to $700 EXTRA When You Trade in Your Phone and Purchase this Device!

Can trade-in any device.

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3,241 Comments

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Feb 28, 2025
798 Posts
Joined Dec 2007
Feb 28, 2025
if200
Feb 28, 2025
798 Posts
Quote from spacedest :
I have the same thing when I got credit for a trade-in in store. Spectrum says its an issue with their internal billing and IT is working on it. They said it should correct itself at the beginning of the next billing cycle.
Hope that is true. I was told that as well, but the person I spoke to yesterday said that was not the case.
Spent two hours on the phone yesterday while they researched it and put in tickets with "the back office" said it would be resolved on a first come first served basis and not to expect a resolution till March 13th.

1
Pro
Feb 28, 2025
3,799 Posts
Joined Aug 2007
Feb 28, 2025
kqian111
Pro
Feb 28, 2025
3,799 Posts
Quote from if200 :
Hope that is true. I was told that as well, but the person I spoke to yesterday said that was not the case.
Spent two hours on the phone yesterday while they researched it and put in tickets with "the back office" said it would be resolved on a first come first served basis and not to expect a resolution till March 13th.
Had this problem last year as well after a credit refund. It resolved itself when the next bill came.
1
Feb 28, 2025
798 Posts
Joined Dec 2007
Feb 28, 2025
if200
Feb 28, 2025
798 Posts
Quote from SplendidLadybug7746 :
I got credited yesterday for $122.49 then shows on my next bill that i have to pay 122.49. Makes no sense
Hope it resolves itself. Have heard different stories from different reps. Spent two hours on the phone yesterday opening tickets for this. Blamed assurant.
1
Feb 28, 2025
798 Posts
Joined Dec 2007
Feb 28, 2025
if200
Feb 28, 2025
798 Posts
Quote from kqian111 :
Had this problem last year as well after a credit refund. It resolved itself when the next bill came.
Great to know. Appreciate the information!
1
Feb 28, 2025
312 Posts
Joined May 2011
Feb 28, 2025
ejt1990
Feb 28, 2025
312 Posts
Quote from DesiDude312 :
Me too - I wanted to upgrade the S25+ to S25 Ultra and be done with it. But, worried to go via the online route again. Would love to it at store - but, the stores here in the Dallas area wont't allow it (atleast the 4 stores I went last week to upgrade the S25 to S25+).
Try opening a new line and trading the S25+ that way. Reps are more motivated to help when opening a new line.
1
Feb 28, 2025
256 Posts
Joined Aug 2011
Feb 28, 2025
DealInfinity
Feb 28, 2025
256 Posts
Quote from ejt1990 :
Try opening a new line and trading the S25+ that way. Reps are more motivated to help when opening a new line.

Yep. That is what I was wondering as well. But, hate throw another $40 bucks ($20 new line + $20 activation).
1
Feb 28, 2025
1,982 Posts
Joined Aug 2006
Feb 28, 2025
proud2bpinoy
Feb 28, 2025
1,982 Posts
Quote from kqian111 :
Had this problem last year as well after a credit refund. It resolved itself when the next bill came.
I second this from last year. I got blacklisted for upgrading too many using 1 free line in the store. I just sold last week my 2 daughter's S24s from last year in mint like new condition for $450 each on FB Marketplace. I thought about trading them in but I made more money selling it on FBMP and buy a $30 phone to trade.
1

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Feb 28, 2025
477 Posts
Joined Apr 2009
Feb 28, 2025
Peterpan76
Feb 28, 2025
477 Posts
Persistency paid off. After the 5th visit to the Spectrum store. I upgraded from an S25 to and S25+.

Moreover, the upgrade netted me a credit of ~$90. No complains on my part. So the NET total for me $23 for the S25+.

$113 (Price of the S25) - $90 (S25 trade-in for S25+) = $23

Best deal ever.
1
Feb 28, 2025
935 Posts
Joined Dec 2016
Feb 28, 2025
SilentView
Feb 28, 2025
935 Posts
I got 2 S25 yesterday and paid in full. I see now 1 marked as paid full but the other line, store rep put the 2nd line on payment plan causing me headache now.

Anyone know wow to fix this, chat says they i have to wait 1 month.
1
Feb 28, 2025
73 Posts
Joined Mar 2008
Feb 28, 2025
jiinxsta
Feb 28, 2025
73 Posts
Quote from Peterpan76 :
Persistency paid off. After the 5th visit to the Spectrum store. I upgraded from an S25 to and S25+.

Moreover, the upgrade netted me a credit of ~$90. No complains on my part. So the NET total for me $23 for the S25+.

$113 (Price of the S25) - $90 (S25 trade-in for S25+) = $23

Best deal ever.

What store and city?
1
Feb 28, 2025
14 Posts
Joined Nov 2018
Feb 28, 2025
Kukuxiaok
Feb 28, 2025
14 Posts
Can we use the free line to move phones around when 2 months are near, then unlock the phones. I opened a new line and get s25. I also have a free line which lasts 1 year and also got a s25. I wonder if I can cancel the new line and after 2 months use the free line to activate the s25.
1
1
Feb 28, 2025
539 Posts
Joined Aug 2009
Feb 28, 2025
CatteNx3
Feb 28, 2025
539 Posts
Quote from SilentView :
I got 2 S25 yesterday and paid in full. I see now 1 marked as paid full but the other line, store rep put the 2nd line on payment plan causing me headache now.

Anyone know wow to fix this, chat says they i have to wait 1 month.
I called and spoke to someone from the mobile department and they had no issues helping me pay it off in full. I called the next day when I found out the store rep put me on a payment plan.
1
Feb 28, 2025
384 Posts
Joined Mar 2017
Feb 28, 2025
cars123123
Feb 28, 2025
384 Posts
Quote from Kukuxiaok :
Can we use the free line to move phones around when 2 months are near, then unlock the phones. I opened a new line and get s25. I also have a free line which lasts 1 year and also got a s25. I wonder if I can cancel the new line and after 2 months use the free line to activate the s25.

Call the billing dept and pay off in full, the amount will appear as credit in your account which you can ask to refund. I did this and got refunded immediately on the same call
1
Feb 28, 2025
48 Posts
Joined Feb 2012
Feb 28, 2025
Lcool
Feb 28, 2025
48 Posts
Quote from cj71981 :
Here is my experience:
Free line a32 --s25(mail), s25 --s25+(store), s25+ --s25Ultra All 2nd week of February
Paid line pixel 8 -- s25 silver 2nd week of February, yesterday iPhone 13 --s25 navy(store).
Today attempted s25 navy to s25+ and at the end the order wouldn't process, the rep said this is the 3rd one today with this error. He turned the monitor towards me and it says You( rep) can't not process s25 to s25+ in store and the customer has to do the order online. All orders were done in store #1 except today I went to store #2 because store #1 didn't have any plus in stock yesterday. In store #1 the reps were cool and had no issues with me going through several upgrades in one session even stated it's spectrums fault for letting customers do it so take advantage. I'm done for now I have Ultra and two 25base, my trade in credit I received with no issue even with the phone being traded in for the plus before they received my trade device. Going to cancel my paid line and keep the free and rotate devices when it's time to unlock.
Doesn't the phone need to be active for 60 days or more? Won't canceling the my paid line make it unactive?

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Feb 28, 2025
656 Posts
Joined Jun 2006
Feb 28, 2025
WonderfulWork
Feb 28, 2025
656 Posts
Went to store today trying to get a S25. They gave me bullshit reason not letting me do it. Says my last upgrade need to wait 60days.

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