Spectrum: Samsung Galaxy S25 256 gb with iPhone 13 trade-in + 6 credit. need spectrum Internet - $0

spgrumby

Mar 1, 2025 2:28 PM

144 Comments

Joined Oct 2016

spgrumbyMar 1, 2025 2:28 PM

144 Comments

Quote from OnePlus7pro

:

Screenshots?

Not sure how to post a screenshot on here. Looks like text only

OnePlus7pro

Pro

Mar 1, 2025 2:35 PM

10.3K Comments

Joined Feb 2017

OnePlus7pro

Pro

Mar 1, 2025 2:35 PM

10.3K Comments

Quote from spgrumby

:

Not sure how to post a screenshot on here. Looks like text only

I use imgur but that's just my preference.
https://imgur.com/a/DeOCJSd

spgrumby

Mar 1, 2025 3:15 PM

144 Comments

Joined Oct 2016

spgrumbyMar 1, 2025 3:15 PM

144 Comments

Our community has rated this post as helpful. If you agree, why not thank

Quote from OnePlus7pro

:

I use imgur but that's just my preference.
https://imgur.com/a/DeOCJSd

Glitch was on S25+. I added a trade (S25) and was switching between colors and the trade amount went from $1088 to $1788 while flipping through. I replicated it several times before I ultimately checked out. Like I said, all Spectrum stuff shows a $1400 promo credit but Assurant email and portal only says $700. So curious if anyone else found the glitch and successfully got the $1400 credit. I guess I will find out what happens with mine next week when my trade is delivered.

3

1

spgrumby

Mar 1, 2025 3:18 PM

144 Comments

Joined Oct 2016

spgrumbyMar 1, 2025 3:18 PM

144 Comments

Quote from OnePlus7pro

:

I use imgur but that's just my preference.
https://imgur.com/a/DeOCJSd

https://imgur.com/a/mAGIOOm

2

alwaysupgrade

Mar 1, 2025 4:23 PM

1.8K Comments

Joined Jul 2006

alwaysupgradeMar 1, 2025 4:23 PM

1.8K Comments

Does Assurant do appraisal on Sat? my phone was received for several days already, eager to see result

1

FaithfulStep259

Mar 1, 2025 4:45 PM

33 Comments

Joined Feb 2025

FaithfulStep259Mar 1, 2025 4:45 PM

33 Comments

Quote from alwaysupgrade

:

Does Assurant do appraisal on Sat? my phone was received for several days already, eager to see result

this morning at 8am est, I did receive two emails stating that they received my two trade in devices, they were delivered Thursday, 2/27.
I am still waiting on first trade in device that was supposed to be delivered on 2/25, last update on ups tracking still says on the way..stuck at Dallas.

1

DealInfinity

Mar 1, 2025 4:57 PM

276 Comments

Joined Aug 2011

DealInfinityMar 1, 2025 4:57 PM

276 Comments

Quote from fbueller

:

Super weird - after asking for the credit back onto my bank ATM/debit card, my bank immediately shows:SPECTRUM MOBILE Pending credit/return for $1,113.00 on card XXXBut it's settled and the amount was only for $1. It's not pending, that's just the description. Trying to figure out if I just wait to get it taken care of. Maybe it'll settle after a day or two.

Any update you could share? The full amount ($1113) eventually got credited to your debit card (linked checking/savings account) without any hassels / calling anyone? How many days did it take for the full credit to show up in your debit card (linked checking/savings account) after you asking the Spectrum agent for refund?

I am also considering pulling in the Spectrum account credit into my debit card and would like to learn from your experience. Thanks!

2

kalf8483

Mar 1, 2025 5:14 PM

524 Comments

Joined Sep 2015

kalf8483Mar 1, 2025 5:14 PM

524 Comments

If trading in online, does the trade-in phone need to show as the active device on the phone line?

1

mikeg2018

Mar 1, 2025 5:17 PM

98 Comments

Joined Nov 2018

mikeg2018Mar 1, 2025 5:17 PM

98 Comments

Quote from RockONN

:

NO, See what response chat representative gave me- The line ending in XXXX was activated on the network on February 22nd and consecutive 60 total days or if you change the device you can but that IMEI needs to be active for 60 days or more before the system will allow us to unlock it. The system will tell us if that IMEI has been active for 60 days, if it has not the system will not allow us to unlock the device.

Thanks @RockONN for the info. But based on the chat representative's response, do you think we could activate a second phone on the first (free) line, if we wait 61 days to unlock the first phone, and then switch the second phone to that first free line, and then wait another 61 days to unlock the second phone?

1

bimmerboy

Mar 1, 2025 6:32 PM

905 Comments

Joined Mar 2010

bimmerboyMar 1, 2025 6:32 PM

905 Comments

Quote from alwaysupgrade

:

Does Assurant do appraisal on Sat? my phone was received for several days already, eager to see result

ups shows accepted trade in delivered to lewisville, tax on 2/25 and just got email confirmation for full credit today 3/1

trade in portal still shows awaiting shipment

yes mine was deliver per ups lewisville tax on 2/25 just got acceptance email today 3/1

trade in portal still shows awaiting shipment

1

FaithfulStep259

Mar 1, 2025 7:00 PM

33 Comments

Joined Feb 2025

FaithfulStep259Mar 1, 2025 7:00 PM

33 Comments

Quote from bimmerboy

:

ups shows accepted trade in delivered to lewisville, tax on 2/25 and just got email confirmation for full credit today 3/1trade in portal still shows awaiting shipmentyes mine was deliver per ups lewisville tax on 2/25 just got acceptance email today 3/1trade in portal still shows awaiting shipment

did you receive mail from Spectrum saying "We've received your device" or skipped that email and directly got different email confirmation for full credit ?

1

vendatta

Mar 1, 2025 7:08 PM

560 Comments

Joined Dec 2015

vendattaMar 1, 2025 7:08 PM

560 Comments

What is the email address that trade-in confirmation comes from? Is it separate from spectrum email address?

1

smilecfip

Mar 1, 2025 7:38 PM

53 Comments

Joined Aug 2007

smilecfipMar 1, 2025 7:38 PM

53 Comments

When does the bonus trade-in end?

1

vendatta

Mar 1, 2025 7:59 PM

560 Comments

Joined Dec 2015

vendattaMar 1, 2025 7:59 PM

560 Comments

Quote from smilecfip

:

When does the bonus trade-in end?

4th March

1

bimmerboy

Mar 1, 2025 8:12 PM

905 Comments

Joined Mar 2010

bimmerboyMar 1, 2025 8:12 PM

905 Comments

Quote from FaithfulStep259

:

did you receive mail from Spectrum saying "We've received your device" or skipped that email and directly got different email confirmation for full credit ?

just got one email saying credit is approved

1

Spectrum: Samsung Galaxy S25 256 gb with iPhone 13 trade-in + 6 credit. need spectrum Internet - $0

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