Since you are working with an agent / person, everything is YMMV. My $10 DCC was waived and the agent didn't care that I have 2+ free lines already. First step is to check your T-life app to see if you qualify.
Main thread on T-mobile subreddit. [reddit.com] Refer to it for more / current info. Some redditors have complained that some agents declined them because they had 2+ free lines already. Some redditors have success trying again on 833-579-2248, 611, chat, or T-Force. Since there is a bit of YMMV with the agent, be kind and nice, and try again somewhere else if you get rejected. Of course, some redditors are trying to get the free line even though their T-life doesn't show the offer (huge YMMV).
Yes, T-mobile did another round of price hikes today for existing plans. Check your text messages of your primary line to see if you will be affected starting April 2nd.
If you don't see the offer on your T-Life app homepage but you see offers like 25% off accessories, save $100 on Harman, SyncUp Drive, etc., try pulling down on the app to refresh the page / offers. If you have multiple lines, try looking on the other lines. The free line offer was only found on one of my lines (main line) T-Life app.
Even without the free line offer, you can still try your luck through 611, chat, or T-Force. Though you run the risk of the system not applying the free line promotion even if the agent agrees to add it.
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If you tap the See Full Terms in the T-Life app, it clearly states " Free new line for qualifying existing accounts with 2+ voice lines on a family plan and a max of 2 current free lines"
With monthly bill credits. Subject to change.
Free new line for qualifying existing accounts with 2+ voice lines on a family plan and a max of 2 current free lines. Plus taxes & fees for accounts paying for a T-Mobile wireless line with additional taxes & fees; monthly Regulatory Programs (RPF) & Telco Recovery Fee (TRF) totaling $3.49 per voice line ($0.50 for RPF & $2.99 for TRF) applies; taxes/fees approx. 4-38% of bill. Qualifying credit and regular-rate, Unlimited, Unlimited Freedom, Magenta, Magenta Max, Magenta Amplified, Magenta Plus, One, Simple Choice, Everything, My Way, Sprint Max, One, or Sprint Unlimited plan required. If you have cancelled lines in past 90 days, you may need to reactivate them first. Credits may take up to 2 bill cycles; credits will stop if you cancel any lines or change plans. $10 device connection charge due at sale. Limit 1/account. Not combinable with some offers or discounts, including other service discounts, device offers, or Price Lock; choosing free line gives up access to Go5G Plus or Go5G Next device offer features for this line only. See rep for details.
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Found some more info on promo ID250259 from my account data on T-mobile.com. There is more info available, but not really useful to anyone without T-mobile VPN access or code dictionary.
Name: Line Discount ID250259
Start Date: 2025-03-13
End Date: 2025-03-26 (Old)
End Date: 2025-03-31 (Old)
End Date: 2025-04-10 (New)
Initiation Date: 2025-03-17
So this promotion ends on the 26th (Now 10th). T-mobile also tracks the promotion initiation date, which was the 17th for me (date that the line was created, several days after I ordered the physical SIM).
If you are getting this promotion close to the end date 26th (Now 31st), order with ESIM activation. With physical SIM, you are risking your promotion initiation date starting after the promotion end date. Not sure if the system cares, but it tracks the dates so why risk it. You can always convert your ESIM to physical SIM later.
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CoffeePleeze
I just wanted to pop in and give an update.
Magenta Max 2 paid, 1 free, 1 digits, Home Internet.
Tile for free line appeared in T-Life app.
Instead of calling or chatting, added new BYOD via T-Life, physical sim.
$0 out of pocket, SIM arrived today. Put it in a spare unlocked iPhone 6S Plus.
Viewing Account > Cost Summary on T-Mobile website via web browser I see "$30 Line Discount ID250259 (Additional Lines)" Nice!
Now I have Magenta Max 2 paid, 2 free, 1 digits, Home Internet.
Credit goes to the posters who mentioned T-Force Reps said to add the BYOD line in the app yourself which sidesteps fees and activation charges while triggering the discount automatically. It worked for me.
Hope this helps someone like me who doesn't care to call or chat with T-Mobile.
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expired Posted by vtec26 • Mar 13, 2025
Mar 13, 2025 6:17 PM
Item 1 of 2
Item 1 of 2
expired Posted by vtec26 • Mar 13, 2025
Mar 13, 2025 6:17 PM
YMMV - T-Mobile Free Line when you BYOD
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I had to activate my BYOD while I was on the phone with the rep. He did mention he might be able to get around it if I bought a phone outright on the phone but luckily we didn't need to go that route since I found my "back-up" phone in the drawer.
I'm on the One Plus plan and didn't see any offers in T-Life app.
I'm on the One Plus plan and didn't see any offers in T-Life app.
They said they had been doing it for hundreds of customers all day. While they were doing it I mentioned TForce saying I wasn't eligible. They said let me go check with the supervisor really quick. They came back and said "omg I am so sorry, you were right! Even though your account has the offer on it, the system will kick off the promo the next cycle once it sees you already have two free lines (I'm guessing that's the audit)."
I was in awe that they blatantly admitted adding a paid line to so many people's accounts without even knowing the terms of the offer. And all of this phone call was recorded too. So I ended it.
I let TForce know and the next day they got back to me saying they've made updates in their system for the offer. Now I am eligible because I have 2 free lines, not MORE than 2 free lines, which is what disqualifies you. You also have to have at least 2 paid lines. So I went back and forth with them on this to get it all in writing.
Then I called Costco and did the deal with them. The rep said I had the offer on my account, and then also made sure I didn't have MORE than 2 free lines, I'm guessing they finally got properly briefed on this offer a few days later.
The rep couldn't wave the $10 fee so I paid it using cc. Read me all the terms and that call was recorded too so I made sure they stressed it would be 100% free and not change anything on my plan. Gave me the code to apply for the $75 Costco gift card for adding a line. I also got an email about the terms and services of the line, but everyone gets that when you add a line, doesn't mean it's free.
So I waited nervously. 2 hours after that phone call I got the promo text that the line would be enrolled in the discount ID250259. I also logged into my account and see the line is added. You can go to service promotions in your account and you should see the discount ID250259 applied to that line as well. My sim hasn't even shipped yet and it's been a whole day since I called.
If you guys haven't gotten the promo text and don't see it under service promotions in your account…idk. Every data point I've seen online, people got the text and see the service promo.
Also I chose physical sim just in case something goes wrong, I can no install the line without any issues. If you choose esim and then activate it, it uses a little bit of data during activation and then they won't let you no install it since it has use. You have to wait till the end of the billing cycle, and then cancel the line. And then you are disqualified from promos for 90 days. That's how it all went down for ppl during the last free line debacle.
No I didn't need the IMEI of the device, I just told them I have a spare somewhere and I'll put the sim in my self when I receive it.
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App chat said eligible and then not eligible.
TForce on X said NOT eligible and then now saying eligible.
I do have an offer promo showing up in T-Life.
9 lines with 4 free lines.
They said they had been doing it for hundreds of customers all day. While they were doing it I mentioned TForce saying I wasn't eligible. They said let me go check with the supervisor really quick. They came back and said "omg I am so sorry, you were right! Even though your account has the offer on it, the system will kick off the promo the next cycle once it sees you already have two free lines (I'm guessing that's the audit)."
I was in awe that they blatantly admitted adding a paid line to so many people's accounts without even knowing the terms of the offer. And all of this phone call was recorded too. So I ended it.
I let TForce know and the next day they got back to me saying they've made updates in their system for the offer. Now I am eligible because I have 2 free lines, not MORE than 2 free lines, which is what disqualifies you. You also have to have at least 2 paid lines. So I went back and forth with them on this to get it all in writing.
Then I called Costco and did the deal with them. The rep said I had the offer on my account, and then also made sure I didn't have MORE than 2 free lines, I'm guessing they finally got properly briefed on this offer a few days later.
The rep couldn't wave the $10 fee so I paid it using cc. Read me all the terms and that call was recorded too so I made sure they stressed it would be 100% free and not change anything on my plan. Gave me the code to apply for the $75 Costco gift card for adding a line. I also got an email about the terms and services of the line, but everyone gets that when you add a line, doesn't mean it's free.
So I waited nervously. 2 hours after that phone call I got the promo text that the line would be enrolled in the discount ID250259. I also logged into my account and see the line is added. You can go to service promotions in your account and you should see the discount ID250259 applied to that line as well. My sim hasn't even shipped yet and it's been a whole day since I called.
If you guys haven't gotten the promo text and don't see it under service promotions in your account…idk. Every data point I've seen online, people got the text and see the service promo.
Also I chose physical sim just in case something goes wrong, I can no install the line without any issues. If you choose esim and then activate it, it uses a little bit of data during activation and then they won't let you no install it since it has use. You have to wait till the end of the billing cycle, and then cancel the line. And then you are disqualified from promos for 90 days. That's how it all went down for ppl during the last free line debacle.
No I didn't need the IMEI of the device, I just told them I have a spare somewhere and I'll put the sim in my self when I receive it.
I received the offer in my t-life app and have 3 free lines currently, however the rep said that my existing free lines disqualified me from not qualifying for a 4th free line.
just curious do you guys have the same, or is it just me..?
Don't be surprised if T-Mobile drops this free line and any others during the audit in the future.
For reference, I didn't get the free line ad in T-Life on any of my phones.
Online rep said my plan doesn't allow any more (free) lines, (unlike the other ONE plan)
Rep said T-Mobile had this promo for my plan last year, I guess when they raised the price by $10. I wish I knew, I never check T-Life app.
Did anyone with my plan get 2nd free line? If so, was it now or last year? Was it in T-Life app?
Thanks
It's shows up as "Line Discount ID250259" under my promotions for the line.
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Sorry, correct!
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