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expiredFrugalForever posted May 7, 2025 7:29 PM

Total Wireless: Motorola Razr 5G Prepaid Smartphone (2025) + 3-Month 5G/+ Plan

$165

$765

78% off
+ Free S/H (Port-In w/ ID Verf. Required)at Total Wireless
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Deal Details
Total Wireless is offering their 256GB Motorola Razr 6.9" FHD+ 5G Smartphone (Gibraltar Sea or Spring Bud; 2025 Model) + 3-Month of Prepaid Total Wireless 5G or 5+ Unlimited Plan on sale from $165 (w/ Port-In and ID Verification Required) listed below w/ details. Shipping is free.

Thanks to community member FrugalForever for finding this deal

Note, the Motorola Razr (2025 Model) is currently available for pre-order and will ship on May 20, 2025.Final pricing may vary depending on your account + Total Wireless Unlimited 5G Plan option opt-in pricing

Specs/Key Features
  • MediaTek Dimensity 7400X Processor
  • 6.9" FHD+ pOLED Display/3.6" External pOLED Display
  • 256GB Internal Storage
  • 8GB LPDDR4X RAM
  • 5G/4G LTE/CDMA Band
  • WiFi 6/6E w/ Bluetooth
  • Dolby Atmos Stereo Sound
  • 30W TurboPower Plus
  • Up to 36 Hours Battery/Talk Time Life
  • Motorola AI Features

Editor's Notes

Written by Discombobulated | Staff
  • About the Deal
    • Promotional offer will require activation on 3-Month Total Wireless Total 5G or Total 5G+ plan, external port-in and ID verification (taxes/fees included)
    • Prepaid plan will include unlimited data, talk & text; covered by the Verizon 5G network
    • Device taxes/fees may apply
    • Offer is exclusively for online & in Total Wireless stores
    • Limit 2 devices per account
    • Offer valid for a limited time only or while supplies last

Original Post

Written by FrugalForever
Community Notes
About the Poster
Deal Details
Community Notes
About the Poster
Total Wireless is offering their 256GB Motorola Razr 6.9" FHD+ 5G Smartphone (Gibraltar Sea or Spring Bud; 2025 Model) + 3-Month of Prepaid Total Wireless 5G or 5+ Unlimited Plan on sale from $165 (w/ Port-In and ID Verification Required) listed below w/ details. Shipping is free.

Thanks to community member FrugalForever for finding this deal

Note, the Motorola Razr (2025 Model) is currently available for pre-order and will ship on May 20, 2025.Final pricing may vary depending on your account + Total Wireless Unlimited 5G Plan option opt-in pricing

Specs/Key Features
  • MediaTek Dimensity 7400X Processor
  • 6.9" FHD+ pOLED Display/3.6" External pOLED Display
  • 256GB Internal Storage
  • 8GB LPDDR4X RAM
  • 5G/4G LTE/CDMA Band
  • WiFi 6/6E w/ Bluetooth
  • Dolby Atmos Stereo Sound
  • 30W TurboPower Plus
  • Up to 36 Hours Battery/Talk Time Life
  • Motorola AI Features

Editor's Notes

Written by Discombobulated | Staff
  • About the Deal
    • Promotional offer will require activation on 3-Month Total Wireless Total 5G or Total 5G+ plan, external port-in and ID verification (taxes/fees included)
    • Prepaid plan will include unlimited data, talk & text; covered by the Verizon 5G network
    • Device taxes/fees may apply
    • Offer is exclusively for online & in Total Wireless stores
    • Limit 2 devices per account
    • Offer valid for a limited time only or while supplies last

Original Post

Written by FrugalForever

Community Voting

Deal Score
+210
Good Deal
Visit Total Wireless

Top Comments

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1.6K Comments

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May 20, 2025 6:33 PM
2.9K Comments
Joined Jun 2008
KaatuPaadiMay 20, 2025 6:33 PM
2.9K Comments
Quote from RMLA :
my package was returned to sender as well. support agent said that refund will be issued after they received the package.
Reason ?
May 20, 2025 6:34 PM
143 Comments
Joined Sep 2023
UniqueSeagull3092May 20, 2025 6:34 PM
143 Comments
Quote from KaatuPaadi :
To enhance customer experience, all returned Razr orders will be shipped back with Razr Ultra from TW...
You are a very funny guy
May 20, 2025 6:34 PM
131 Comments
Joined Aug 2014
Spartan40601May 20, 2025 6:34 PM
131 Comments
These are the responses I got after venting it out on twitter

Total's response:

"Thanks for sharing your situation with us. You should be able to use your device without any problem. However, if you would like us to check the information of said device, you can send us a DM. We will be glad to help you!"

Motorola's response:

"I can absolutely understand your concern, especially after seeing mixed reports and delays, and it's completely reasonable to feel uncertain given the circumstances.

Regarding Your Concerns:
Delivery Holds & Forum Reports
What you're referencing may be related to shipping coordination or precautionary measures taken by certain carriers. However, no official recall has been issued by Motorola or any of our authorized partners at this time.

Fire Safety Concerns
We take all product safety matters seriously. If there is ever a safety-related alert or product action, Motorola would notify customers directly and publish official guidance on our website. That said, if your phone was delivered and passed standard shipping protocols, it is safe to use under normal conditions.

Activation & Service Plan Concerns
Since you received the device through a Total Wireless promotional plan, we recommend:

Hold off activating if you're still unsure — if you're within your return window, you may wish to check with Total Wireless support about return or exchange options just in case.

If you're leaning toward activating it, make sure your device is fully updated by going to Settings > System > Software Update.

Once you activate and if (in the unlikely event) any manufacturer action were to take place, Motorola would work directly with affected customers — your warranty and eligibility for support would still apply."

I am confused now. I really like the phone and form factor after watching the videos but I am scared to use if this really is a case of fire hazard.
2
May 20, 2025 6:41 PM
33 Comments
Joined May 2025
CyanSink425May 20, 2025 6:41 PM
33 Comments
Are you guys getting the same discount, for me when I add it to cart, the phone price shows $599 (no discount). Is it just me or they've removed the discount for now?
May 20, 2025 6:47 PM
59 Comments
Joined Nov 2016
tecknotardMay 20, 2025 6:47 PM
59 Comments

Our community has rated this post as helpful. If you agree, why not thank tecknotard

I just wrapped up the conversation (total time 1h39min). The TLDR: getting a refund. Details below.

5/8: I had original issues placing the order via mobile but eventually able to place via web. It let me port in a google voice number.
5/14: Received notification from TW that order had shipped.
5/15: Order picked up and departed Louisville, KY
5/16 8:24 : Loaded on truck for delivery
5/16 9:07 Scheduled for deliver
5/16 9:07 Return to sender requested
5/19 arrived with sender
5/20: Called total wireless
  • First person was very friendly and very confused with what was going on. He eventually found something that said "The Batch that was sent out was defective"
  • He told me all I could do would be to go to a store to see if they could get me one but the closest store is 1-2 hours away
  • He then tried to send me one but said their system is slow and he can't access the promotion
  • He said that I could try doing it again. To be fair this guy was very concerned, very apologetic, and very sorry for the time. I reminded him in order to do it again I would have to pay for another 3 months so I asked for a refund
  • He Transferred to refund department (VERY LONG wait)
  • Talked with someone who very kindly and immediately read the notes and said they would refund me but it would take a time for documentation purposes
Overall process as about 10 min on hold for first CSR, about 20-30 min with first CSR, about 40 min on hold for refunds and ~20 min to process refund.
Best of luck all
3
May 20, 2025 6:52 PM
131 Comments
Joined Aug 2014
Spartan40601May 20, 2025 6:52 PM
131 Comments
Quote from tecknotard :
I just wrapped up the conversation (total time 1h39min). The TLDR: getting a refund. Details below.

5/8: I had original issues placing the order via mobile but eventually able to place via web. It let me port in a google voice number.
5/14: Received notification from TW that order had shipped.
5/15: Order picked up and departed Louisville, KY
5/16 8:24 : Loaded on truck for delivery
5/16 9:07 Scheduled for deliver
5/16 9:07 Return to sender requested
5/19 arrived with sender
5/20: Called total wireless
  • First person was very friendly and very confused with what was going on. He eventually found something that said "The Batch that was sent out was defective"
  • He told me all I could do would be to go to a store to see if they could get me one but the closest store is 1-2 hours away
  • He then tried to send me one but said their system is slow and he can't access the promotion
  • He said that I could try doing it again. To be fair this guy was very concerned, very apologetic, and very sorry for the time. I reminded him in order to do it again I would have to pay for another 3 months so I asked for a refund
  • He Transferred to refund department (VERY LONG wait)
  • Talked with someone who very kindly and immediately read the notes and said they would refund me but it would take a time for documentation purposes
Overall process as about 10 min on hold for first CSR, about 20-30 min with first CSR, about 40 min on hold for refunds and ~20 min to process refund.
Best of luck all
What do you mean by porting in you google voice? You do not have to port in unless you get your phone, right?
May 20, 2025 6:53 PM
2.9K Comments
Joined Jun 2008
KaatuPaadiMay 20, 2025 6:53 PM
2.9K Comments
Quote from CyanSink425 :
Are you guys getting the same discount, for me when I add it to cart, the phone price shows $599 (no discount). Is it just me or they've removed the discount for now?
I get discount but transaction error

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May 20, 2025 6:55 PM
15 Comments
Joined Mar 2024
FantasticRose879May 20, 2025 6:55 PM
15 Comments
Quote from KaatuPaadi :
To enhance customer experience, all returned Razr orders will be shipped back with Razr Ultra from TW...
is that real? that'd be worthwhile actually
3
May 20, 2025 7:06 PM
59 Comments
Joined Nov 2016
tecknotardMay 20, 2025 7:06 PM
59 Comments
Quote from Spartan40601 :
What do you mean by porting in you google voice? You do not have to port in unless you get your phone, right?
It was never actually ported. What I meant was that it would let me port it in. Google voice number still working. But honestly I could care less.
May 20, 2025 7:08 PM
37 Comments
Joined Nov 2020
ElatedRecess387May 20, 2025 7:08 PM
37 Comments
Quote from klauslaw1 :
Place my order on the 12th and still showing pending. Ridiculous! Total wireless is a joke and I will be getting my 165 back if they don't send this phone out.
I recently spoke with a Tw representative, and they informed me that the system indicates that my order is still pending because the device I ordered is currently out of stock. In this case you need to wait until the device is in stock again fr you to receive the update about the order and you will get the tracking number of the package.
May 20, 2025 7:24 PM
1.5K Comments
Joined May 2017
gaininjaMay 20, 2025 7:24 PM
1.5K Comments
Even if there is no fire hazard, it seems like there is some defect to this which is why the mass recall.

Fire hazard would be the worst case scenario.
2
May 20, 2025 7:28 PM
131 Comments
Joined Aug 2014
Spartan40601May 20, 2025 7:28 PM
131 Comments
Quote from gaininja :
Even if there is no fire hazard, it seems like there is some defect to this which is why the mass recall.

Fire hazard would be the worst case scenario.
If it is a recall, they would have recalled the phones that are delivered. I haven't received anything to send my phone back yet
May 20, 2025 7:43 PM
2 Comments
Joined May 2025
BraveCreator4724May 20, 2025 7:43 PM
2 Comments
Quote from hodaddy :
Try a different browser and/or try a different payment card.
Changing browser and trying it again worked. If anyone else is having the same issue
May 20, 2025 8:31 PM
1.1K Comments
Joined Jun 2007
R@VENMay 20, 2025 8:31 PM
1.1K Comments

Our community has rated this post as helpful. If you agree, why not thank R@VEN

To The people who have received their phones. Could you please try and put a non total wireless SIM in your phone to see if it is locked or unlocked or check in the settings to see if the status says it is locked or unlocked. Just trying to test a theory that may be total wireless sent out unlocked phones on accident and that's why they are recalling them.
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May 20, 2025 8:31 PM
52 Comments
Joined Oct 2016
RMLAMay 20, 2025 8:31 PM
52 Comments
Quote from KaatuPaadi :
Reason ?
The agent said they found minor damage to the phone. Somehow I feel they just don't want to honor the deal.
2

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