T-Mobile Free New Line

rborzea

Sep 24, 2025 09:09 PM

27 Posts

Joined Nov 2014

rborzeaSep 24, 2025 09:09 PM

27 Posts

Thank you! it worked saying the ID did the trick!

Deltaron

Sep 24, 2025 09:30 PM

3,497 Posts

Joined Sep 2007

DeltaronSep 24, 2025 09:30 PM

3,497 Posts

Quote from ugabuga

:

Yes, I qualified for the last free line but didn't attempt it. At the time, people were saying new rules were in place: that if you had free lines already, the system would add the line, but the discount code wouldn't stick. For this reason, I did not risk it. When reps say "wait two billing cycles," that's usually BS, and the line will get charged, which means canceling it or contacting them every month, explaining the situation, and hoping to get the credit, rinse and repeat. Worse, some got plans changed and other things done.I had four original paid lines, and all received the lousy $5 line increase on those.On the old One plan with Plus promo.

Your story is more anecdotal evidence supporting what I've heard in the past: that it's so risky to your current plan getting messed up it's probably not worth accepting a free line with T-Mo even if you are offered one. I pay about $170 per month for 6 voice/data lines, a home line, home Internet, and Netflix w/o ads. While I know others have even better deals, my impression is it would be difficult to find an equivalent or better deal if I switched providers. Is that wrong?

Therefore, I should probably ignore any future free line deals even if I qualify and try never to mess with my account again. Well, am I correct that adding/removing Netflix or Hulu is not risky to one's account/plan settings? I might mess with that someday.

ugabuga

Sep 24, 2025 09:38 PM

4,811 Posts

Joined Sep 2005

ugabugaSep 24, 2025 09:38 PM

4,811 Posts

Quote from Deltaron

:

Your story is more anecdotal evidence supporting what I've heard in the past: that it's so risky to your current plan getting messed up it's probably not worth accepting a free line with T-Mo even if you are offered one. I pay about $170 per month for 6 voice/data lines, a home line, home Internet, and Netflix w/o ads. While I know others have even better deals, my impression is it would be difficult to find an equivalent or better deal if I switched providers. Is that wrong?Therefore, I should probably ignore any future free line deals even if I qualify and try never to mess with my account again. Well, am I correct that adding/removing Netflix or Hulu is not risky to one's account/plan settings? I might mess with that someday.

Anything in the app or web site like adding netflix/Hulu etc is fine. The reps are the ones who can screw things up.

jamir_k

Sep 24, 2025 10:38 PM

239 Posts

Joined Mar 2015

jamir_kSep 24, 2025 10:38 PM

239 Posts

Does this include data?

Zephead

Sep 25, 2025 12:16 AM

3,304 Posts

Joined Jul 2006

ZepheadSep 25, 2025 12:16 AM

3,304 Posts

Quote from chaoss

:

for those of you on simple choice, what's the max amount of lines that you could have ?

im maxed out at 10

I'm maxed out at 10 using the app or online to try and add a line but calling customer care in the past they've told me I can do 2 more lines but would have to pay a $250 deposit per line

. I share with my parents and it's in their name, they have a 800+ credit score so that has nothing to do with the deposit. Not sure why TMo wants a deposit for a 20+ year customer and we've never had a late payment, it's on auto-ACH each month.

qquser

Sep 25, 2025 12:17 AM

297 Posts

Joined Aug 2014

qquserSep 25, 2025 12:17 AM

297 Posts

Quote from jamir_k

:

Does this include data?

Yes. It has unlimited Talk text and data except some simple choice plans

sussig

Sep 25, 2025 12:18 AM

2,566 Posts

Joined Oct 2006

sussigSep 25, 2025 12:18 AM

2,566 Posts

anyone added the line through tlife and gets the congrats enrollment message without getting targeted text, email or tlife promo first ?

dasu10

Sep 25, 2025 12:48 AM

163 Posts

Joined Jun 2011

dasu10Sep 25, 2025 12:48 AM

163 Posts

T Force earlier said I wasn't qualified. I called TMobile and they said I was qualified. I didn't add it because I thought they might screw me and create problems later. Anyone else found similar issue?

faux123

Sep 25, 2025 01:34 AM

64 Posts

Joined Aug 2006

faux123Sep 25, 2025 01:34 AM

64 Posts

awesome! I didn't get the email but I called 611 asked the CSR to check for me and BAM, he said I was qualified and so I signed up. I have the Go 5G plus 2 lines with 2 free lines! Sweet!

tubesteak86

Sep 25, 2025 01:46 AM

17 Posts

Joined Apr 2015

tubesteak86Sep 25, 2025 01:46 AM

17 Posts

Quote from dasu10

:

T Force earlier said I wasn't qualified. I called TMobile and they said I was qualified. I didn't add it because I thought they might screw me and create problems later. Anyone else found similar issue?

Same thing here except I followed through with the free line. I'm still waiting for confirmation of the promo.

Fancy_Deer

Sep 25, 2025 03:00 AM

715 Posts

Joined Apr 2018

Fancy_DeerSep 25, 2025 03:00 AM

715 Posts

So my order shipped today and the line showed up in the account. But so far it is not showing any attached Discount IDs in the "Current Promotions" section.
For those who had it show up, how long did it take? I m guessing the discount ID was there as soon as the new line showed up in the account?

thanks

Fancy_Deer

Sep 25, 2025 03:10 AM

715 Posts

Joined Apr 2018

Fancy_DeerSep 25, 2025 03:10 AM

715 Posts

Quote from Deltaron

:

Your story is more anecdotal evidence supporting what I've heard in the past: that it's so risky to your current plan getting messed up it's probably not worth accepting a free line with T-Mo even if you are offered one. I pay about $170 per month for 6 voice/data lines, a home line, home Internet, and Netflix w/o ads. While I know others have even better deals, my impression is it would be difficult to find an equivalent or better deal if I switched providers. Is that wrong?

Therefore, I should probably ignore any future free line deals even if I qualify and try never to mess with my account again. Well, am I correct that adding/removing Netflix or Hulu is not risky to one's account/plan settings? I might mess with that someday.

I totally understand how you feel. Back in 2018 I did some Pixel device promos with TM and these clowns will generate a totally random bill every month. And every month I had to hound them to give me a credit, had to waste an hour plus every month to get these idiots to figure out and calculate the right amount. After a while I started filing fcc complaints then some higher up bozo called me and said he will give me one time credit to cover the remaining monthly credits and said that if you dont want this headache then never do any device promo again. I have the BFD discount and their system is very stupid and cant handle that along with the monthly deice promo credits. He flat out admitted that TM is never going to fix their billing system, it is not one of theor priorities. And ever since then I have missed out on all these free phone deals with 24 month credits

To be honest, I dont even dare imagine what a cesspool of a billing system they might have, with all these historical plans and promos, free lines at account level and line level, tax inclusive vs exclusive, etc etc

The funny thing is that even without doing any device promos and no changes to the account, my BFD discount fluctuates every month, it is supposed to be a flat $40 discount but it varies between $32 to $38 each month, so basically TM overcharges ne roughly $100 every year but I gave up on that.

mikeWPI

Sep 25, 2025 03:53 AM

226 Posts

Joined Jun 2012

mikeWPISep 25, 2025 03:53 AM

226 Posts

Quote from BDD12

:

I've been a member since 2013 with Tmo One All In Promo and never had luck getting the free line until today!

I messaged tmo rep and they said I qualified. They're mailing me a SIM card. $10 activation fee required. Cheers!

Which plan? The Tmo One All In with 2 lines paid, 1 free?

BDD12

Sep 25, 2025 04:01 AM

36 Posts

Joined Jul 2014

BDD12Sep 25, 2025 04:01 AM

36 Posts

Quote from mikeWPI

:

Which plan? The Tmo One All In with 2 lines paid, 1 free?

Yes, 2 paid lines with 1 free line. Currently paying $110.

Strategic_Sourcerer

Sep 25, 2025 04:46 AM

313 Posts

Joined Jul 2009

Strategic_SourcererSep 25, 2025 04:46 AM

313 Posts

Worked great on my old simple choice plan. Thanks!

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