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Free Credit Via Verizon

177 932 January 15, 2026 at 10:31 AM in Tech & Electronics (5) Get Verizon coupons
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+12 Deal Score
5,134 Views
https://x.com/VerizonNews/status/...3154182420



Due to an outage on January 14, Verizon is offering $20 credit redeemable through the myVerizon app. A text will be received when the credit is available.



Details:
Yesterday, we did not meet the standard of excellence you expect and that we expect of ourselves. To help provide some relief to those affected, we will give you a $20 account credit that can be easily redeemed by logging into the myVerizon app. You will receive a text message when the credit is available. On average, this covers multiple days of service. Business customers will be contacted directly about their credits.

This credit isn't meant to make up for what happened. No credit really can. But it's a way of acknowledging your time and showing that this matters to us.

If you're still having trouble connecting, please restart your device (power down and power back on). This is the fastest way to reconnect your phone to the network.

We are sorry for what you experienced and will continue to work hard day and night to provide the outstanding network and service that you expect from Verizon.
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Joined Jul 2007
L6: Expert
> bubble2 1,661 Posts
3,090 Reputation
Katwoman99
01-15-2026 at 11:30 AM.
01-15-2026 at 11:30 AM.
Yes it is a valuable post. It means if you get a text about the credit you can pay attention to it, and claim it vs ignore and delete thinking it's a promo.
Reply
Joined Jan 2015
L2: Beginner
> bubble2 338 Posts
79 Reputation
chris112784
01-15-2026 at 11:37 AM.
01-15-2026 at 11:37 AM.
It better be $20 per line and not for whole account
Reply
Joined Sep 2004
Target Clearence Whore
> bubble2 843 Posts
141 Reputation
Dolemite
01-15-2026 at 11:38 AM.
01-15-2026 at 11:38 AM.
Quote from chris112784 :
It better be $20 per line and not for whole account
Tell em
2
Reply
Joined Nov 2008
L4: Apprentice
> bubble2 387 Posts
46 Reputation
cjyap
01-15-2026 at 11:42 AM.
01-15-2026 at 11:42 AM.
Thanks I'll be on the lookout for it.
Reply
Joined Mar 2016
L6: Expert
> bubble2 1,388 Posts
113 Reputation
Audizzz
01-15-2026 at 11:51 AM.
01-15-2026 at 11:51 AM.
Is this for Verizon cell service or fios?
Reply
Joined Jun 2015
L9: Master
> bubble2 5,361 Posts
331 Reputation
jtree1
01-15-2026 at 11:59 AM.
01-15-2026 at 11:59 AM.
No text yet...
Reply

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Joined May 2004
L2: Beginner
> bubble2 42 Posts
10 Reputation
xslickrickx
01-15-2026 at 01:25 PM.
01-15-2026 at 01:25 PM.
No text yet, but good to know
Reply
Joined Nov 2011
L3: Novice
> bubble2 207 Posts
89 Reputation
coolraj
01-15-2026 at 04:55 PM.
01-15-2026 at 04:55 PM.
Got the text, thanks!!!
Reply
Joined Sep 2010
L5: Journeyman
> bubble2 948 Posts
353 Reputation
stayfrosty
01-15-2026 at 06:06 PM.
01-15-2026 at 06:06 PM.
got the text, but no credit. I go to "Take Action" and it just says 'the outage has been resolved...' etc
Reply
Joined Aug 2025
L2: Beginner
> bubble2 31 Posts
30 Reputation
AquaSink462
01-15-2026 at 06:50 PM.
01-15-2026 at 06:50 PM.
Verizon Customers affected by the cell phone outage can claim a free $20 bill credit. Go to My Verizon, under take action, Redeem $20 bill credit. Not sure if it may be up there for others not affected, but mine was in the NY area so the option was available.

https://www.verizon.com/?intcmp=r...tagetclose
Reply
Last edited by AquaSink462 January 15, 2026 at 06:55 PM.
Joined Dec 2015
L2: Beginner
> bubble2 49 Posts
10 Reputation
lorirobn
01-15-2026 at 08:05 PM.
01-15-2026 at 08:05 PM.
I never got the text but I was able to get the credit - thanks!
Reply
Joined Aug 2006
L7: Teacher
> bubble2 2,716 Posts
2,469 Reputation
YCG
01-15-2026 at 08:10 PM.
01-15-2026 at 08:10 PM.
Does anyone know if this applies to every line of service on the family plan, or just once for the entire family plan?
Reply
Joined Oct 2005
L6: Expert
> bubble2 1,007 Posts
241 Reputation
epenterprises
01-15-2026 at 08:13 PM.
01-15-2026 at 08:13 PM.
I have FiOS only. Does the credit apply for me???
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