Use the order status page to activate your phone https://www.metrobyt-mobile.com/order-status The link in the email is bad. Credit to SKV4M
If you have port in difficulties with GV number call 800-518-7519 and them you have a land line and they will complete your port.
GV port is not complete until you get a confirmation email from google, and you get a text message from Metro 611 that the number transfer is complete.
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expiredlxtng posted Feb 12, 2026 5:01 PM
Select Customers: Metro by T-Mobile 128GB Apple iPhone 13 (Locked) + 1-Mo. Service
$55
$685
91% off
w/ Number Port-In + Free S/Hat Metro by T-Mobile
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The short version, you must call Metro to make sure any/all the number(s) you are porting over that previously succeed Port Reservation but failed Payment are not locked now to metro reservation once locked to metro they will not work with a new order or another wireless company. This deal is killing me softly, now I remember why I avoided Metro for so long
EDIT: after reading the comments on this thread, I see that many people are reporting that a google voice number can be ported over to metro again (like the good old days).
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Anyone able to access their account after ordering this?
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I ordered a phone last week using an old Google Voice number for the port in and the phone came this morning, but for some reason the phone itself didn't activate with an eSim when I turned it on. I scanned the QR code for the eSim on the metro web site and that worked, but I still didn't have a phone number. I did the activation online using the order number for the phone and _that_ said it was successful, but still nothing. That's when I think I really messed up in that I reset the phone, but removed the eSim when I did it. When it came back up it still didn't download an eSim, but worse, now if I try and scan the QR code it says that the eSim code has expired and can't be added!
The problem with all of this is that to get any service online or over the phone they have to send an SMS to your phone number, and even though Google Voice still has my number (so maybe the real issue is a porting problem?), no SMS messages go through! =(
Apparently my only hope is to go to a physical store and show them my ID so that they can get into my account. Which I really am not looking forward to. =(
Are you able to do this through LycaMobile if you do not have a phone to activate it on?
Can I buy the $5 phone number and immediately go on the Metro website and port it over wit no issues?
Sorry for the questions. I am new and this would be the first time doing something like this.
THanks in advance
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