Use the order status page to activate your phone https://www.metrobyt-mobile.com/order-status The link in the email is bad. Credit to SKV4M
If you have port in difficulties with GV number call 800-518-7519 and them you have a land line and they will complete your port.
GV port is not complete until you get a confirmation email from google, and you get a text message from Metro 611 that the number transfer is complete.
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expiredlxtng posted Feb 12, 2026 5:01 PM
Select Customers: Metro by T-Mobile 128GB Apple iPhone 13 (Locked) + 1-Mo. Service
$55
$685
91% off
w/ Number Port-In + Free S/Hat Metro by T-Mobile
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The short version, you must call Metro to make sure any/all the number(s) you are porting over that previously succeed Port Reservation but failed Payment are not locked now to metro reservation once locked to metro they will not work with a new order or another wireless company. This deal is killing me softly, now I remember why I avoided Metro for so long
EDIT: after reading the comments on this thread, I see that many people are reporting that a google voice number can be ported over to metro again (like the good old days).
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On a side note... how does one transfer the phone plan to another phone? It doesn't seem to be accepting my Pixel 10 IMEI #s when using the change device under my account.
I did the iphone16e deal earlier this month with cricket > could I just port that number to get iphone13 with metro?
I did the iphone16e deal earlier this month with cricket > could I just port that number to get iphone13 with metro?
Also, the wiki says: "port is not complete until you get a confirmation email from google." But the purchase of the phone went through at Metro, so does that mean the port is complete? I didn't get a confirmation of port from Google, but I did get a confirmation it was unlocked.
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How does the discount on a second line work? If I were to pick a different phone once I've got my first one activated, do I need to buy the same $55 plan to get the discount? And it gets a $25 discount for being a second line? So I can get that amount of discount with any phone? (And of course the difference will be that some phones have a cost for the phone itself).
Also, the wiki says: "port is not complete until you get a confirmation email from google." But the purchase of the phone went through at Metro, so does that mean the port is complete? I didn't get a confirmation of port from Google, but I did get a confirmation it was unlocked.
"Pursuant to your request, the termination with 0xxxxxxx number portability will be performed"
Can the Metro iPhone 16e or 13 be used on T-Mobile or need it unlocked.
What are you guys going to do with the phone if this is not your primary?
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I tried a second time and got the same error message to call support.
If I get the right person in Support, are they able to process the second line? One of the posts in this thread said to try talking to the Sales department. Other posts said not to bother since I go the "call Support" message.
Just wanted to know the best course of action.
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