Use the order status page to activate your phone https://www.metrobyt-mobile.com/order-status The link in the email is bad. Credit to SKV4M
If you have port in difficulties with GV number call 800-518-7519 and them you have a land line and they will complete your port.
GV port is not complete until you get a confirmation email from google, and you get a text message from Metro 611 that the number transfer is complete.
frontpagelxtng posted Feb 12, 2026 05:01 PM
Item 1 of 2
Item 1 of 2
frontpagelxtng posted Feb 12, 2026 05:01 PM
Select Customers: Metro by T-Mobile 128GB Apple iPhone 13 (Locked) + 1-Mo. Service
w/ Number Port-In + Free S/H$55
$685
91% offMetro by T-Mobile
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The short version, you must call Metro to make sure any/all the number(s) you are porting over that previously succeed Port Reservation but failed Payment are not locked now to metro reservation once locked to metro they will not work with a new order or another wireless company. This deal is killing me softly, now I remember why I avoided Metro for so long
Use a VPN
Different credit card #
Add a fake apartment # to your address (if you live in a house)
This has worked for me in the past.
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Tried to place an order for 16e, no luck. Ended up with "Please contact us to complete your order". Tried a new customer route using my spouse's information, also no luck.
I also tried to move the number to another phone. They would not let me due to incompatible phone plan. In order to do so, I need to change the phone plan which I am not sure if I want to do it. I just need to still have an access to my account for the rest of the month just in case. I am going to trade the phone in.
Tried to place an order for 16e, no luck. Ended up with "Please contact us to complete your order". Tried a new customer route using my spouse's information, also no luck.
I also tried to move the number to another phone. They would not let me due to incompatible phone plan. In order to do so, I need to change the phone plan which I am not sure if I want to do it. I just need to still have an access to my account for the rest of the month just in case. I am going to trade the phone in.
Not really, you just hit the "back end' of the deal where it seems Metro put in a fix to the exploit people have been using. The first half of the thread you'll see almost everyone was successful in 1 or more lines using GV numbers. Just bad timing. And with regards to clueless customer service that's pretty much on par with Metro since they've been around. Those who entered the deal at the early stages wanted nothing to do with actually dealing with Metro staff, so getting it done with online orders only was the real steal. I wish I put in the request for my third device earlier, I think if I did it one or two days earlier than when I tried I might have been successful but sometimes that's just how deals go.
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Not really, you just hit the "back end' of the deal where it seems Metro put in a fix to the exploit people have been using. The first half of the thread you'll see almost everyone was successful in 1 or more lines using GV numbers. Just bad timing. And with regards to clueless customer service that's pretty much on par with Metro since they've been around. Those who entered the deal at the early stages wanted nothing to do with actually dealing with Metro staff, so getting it done with online orders only was the real steal. I wish I put in the request for my third device earlier, I think if I did it one or two days earlier than when I tried I might have been successful but sometimes that's just how deals go.
I went to a local store yesterday after order failure due to that "security" msg, and when I mentioned adding a second line with free iphone 13, the store girl gave me a weird stare and promptly stated that the deal would cost about $200 in store, as they charge for everything including porting, and she doesn't know why it's that way in that store. wtf. She couldn't even give me a breakdown of the cost unless I was ready to shell out all that cash. I said thank you and marched out.
I might probably just go to Spectrum, cancel account and have a family member signup with 2 iphones of choices.
I went to a local store yesterday after order failure due to that "security" msg, and when I mentioned adding a second line with free iphone 13, the store girl gave me a weird stare and promptly stated that the deal would cost about $200 in store, as they charge for everything including porting, and she doesn't know why it's that way in that store. wtf. She couldn't even give me a breakdown of the cost unless I was ready to shell out all that cash. I said thank you and marched out.
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