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OK, here is how Spectrum deals work:
You MUST have Spectrum Internet service to do these deals, and there is no way around it.
You choose Pay in Full and not Finance over 36 months. You will get charged the full amount and taxes.
Right now, you can only trade-in via mail. There are pros and cons to this, mostly cons now. You used to be able to only do the free storage upgrade via mail-in, but that is no longer an option. There have been reports of people having issues sending trade-in devices via mail, as a separate company (Assurant) processes the trades. In-store trade-ins will not occur until the phone is released, so on the 7th or 8th. If you trade in via store, the discount comes off right then and there. They will inspect your phone and run it through a series of tests.
The best deals for trade insurance on spectrum phones have you treating in a crappy $30 Walmart phone and not one that actually has value. If you have a newer phone like a Z Fold 7 or S26 line, it is worth it to sell locally as opposed to trading that in. Trade in phones DO NOT need to be unlocked.
You need service for 60 days before requesting an unlock, which you can do via chat. The phone will still have Spectrum bloatware and a splash screen on it, which you can probably remove if you are tech savvy and want to get into flashing stock firmware using something like Odin and following steps on XDA.
If you do trade-in via mail, your refund takes a but and will go back as account credit. You will not get refunded taxes. You can request via chat that the account credit go back on a credit card (any one you have on file).
You can generally do multiple upgrades on the same line, but when it comes time to unlock, you may have issues getting a phone unlocked that was not active for 120 days (if you upgraded over that device).
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FYI as an experiment I chose "Other Motorola MOTO G 5G 64GB" with S24 IMEI as the trade in device instead of "Other Motorola MOTO G 5G 2025 64GB" and it is going through fine with a trade in value of $5.
I will not risk doing a preorder now with online trade in omitting the 2025 part though, since it will be a big headache if they reject the trade in once mailed to them. I will instead wait to do trade in in store once the galaxy Z 8 releases.
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Trade-In Value
Other Motorola MOTO G PLAY 2024 64GB
Your estimated trade-in value:
$
955.00
Trade-In Value: $5.00 +
Spectrum Promotion: $950.00
Shop new devices today and apply your trade-in offer!
Device and Offer Details
Make: Motorola
Model: XT2513V Moto G 5G 2025 64GB Blue - Generic
IMEI:
Trade-In Credit: $5.00
Trade-In Promotion: $950.00
Total: $955.00
Device and Offer Details
Make: Motorola
Model: XT2513V Moto G 5G 2025 64GB Blue - Generic
IMEI:
Trade-In Credit: $5.00
Trade-In Promotion: $950.00
Total: $955.00
Device and Offer Details
Make: Motorola
Model: XT2513V Moto G 5G 2025 64GB Blue - Generic
IMEI:
Trade-In Credit: $5.00
Trade-In Promotion: $950.00
Total: $955.00
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Join The Conversation
Share your experience with the Slickdeals community
Share information with the community. Please follow our Community Guidelines and be kind!