Slickdeals is community-supported.  We may get paid by brands for deals, including promoted items.
Forum Thread

FORCED TIPPING - Do you get annoyed or mad if forced to tip a certain amount? NO OT.

3,704 4,318 June 23, 2011 at 09:56 AM in Question
This question may have been asked previously, but if so, too bad, LMAO as I want to know what people think now about forced tipping. NO OT, please.

My GF and I both went to a small salon in the mall ( nothing fancy and not very upscale, just standard for a mall shop ) yesterday to get our hair trimmed. I called ahead to get the price for a "cut" ( male or female ) and did specify it was to be without styling or shampooing. The person I spoke to said the price was usually $17, but they were running a special this week only for $15 for a cut. I asked if we needed to book an appointment and she said no, that they accepted walk-ins, usually with a short wait, but we could if we wanted set an appointment. We chose to just go for the walk-in as we could go to the mall and watch for a time when the salon had fewer customers waiting. ( their front window is glass and you can clearly see the inside waiting area ).

Well, we went in and our cuts went well and quickly ( and both of us were served within 15 minutes of being seated ). We were done and ready to pay at the front desk within 20 minutes or less. No shampoo or styling nor any extra service was given. The girl just dampened my hair ( and I think K.C.'s hair was dampened by her hair dresser, too) with a spray bottle of water and then she cut it. We both have very curly ringlet sort of hair and we both just had it trimmed a couple inches, no special cut or style, just telling the girls to follow the same lines as it was cut previously. Mine is a blunt cut, hers is a little layered.

However, when we got to the desk to pay, I took out my wallet and $40 cash ( $15 for each cut and a $5 tip on each ) and the girl shook her head at me and said the two cuts came to $50!!!!

I told her I was told the price was usually $17, but a special was running for $15 each cut ( and there was a sign to that effect on the wall ) and she said "Right!" and just stared at me. So, I said "That would come to $30 for the two without the tip. If I tip $5 for each haircut, which would be more than a 30% tip, and fairly generous, then that would bring the price for two up to $40 total. She replied nastily "Sir, the tip is added in before you pay and we calculate it as $8 on a $17 cut and $10 on the special $15 cut!!" I pointed out to her that her calculation would be around a 60% tip, which was ridiculous. She just stood there and stared, so I just stared back. It became a long staring contest. Finally, my girlfriend took the $40 out of my hand ( what I was planning on paying ) and laid it on the counter and said, "Jon, now you've paid the correct price for the two haircuts and added a generous tip for each, now let's go. She can't force you to pay a gratuity that's unreasonable!!"

The girl at the desk turned to the phone and picked it up and looking at me, said "I can have mall security hold you until a police officer can come out, but you really don't want me to resort to that, do you??"

Finally, I just got annoyed and gave her the extra $10 and left, but I've been mad at myself ever since, feeling I let her walk all over me ( us ) and that I should have just refused to pay or raised a big stinkeroonie.

Was I being unreasonable or was she, and how do you feel about "forced tipping" ( tips being added in prior to calculating your total bill )??

128 Comments

Your comment cannot be blank.

Sign up for a Slickdeals account to remove this ad.

Joined Oct 2004
Professor Fishslapper!
> bubble2 12,096 Posts
277 Reputation
dalokgawd
06-23-2011 at 11:05 AM.
06-23-2011 at 11:05 AM.
Quote from idkMyBFFist :
... coincidentally, that restaurant is out of business or has at least changed its name. Didn't see it when I went there last summer (or this spring).
I'm sure that hair salon will also be out of business shortly, since I am willing to bet the OP is not the only one who doesn't appreciate being forced to tip 60%. After that sort of fiasco I would have given them the $30 with NO tip and told them they could call security if they wanted and they can explain to the security guard why they told me the haircut would cost $15 when it actually costs $25.
Reply
Joined Jun 2008
My name is Walter
> bubble2 6,360 Posts
428 Reputation
marg_fan
06-23-2011 at 11:06 AM.
06-23-2011 at 11:06 AM.
That would have pissed me off. This is slickdeals after all. A hidden fee isn't a slick deal.

No one has mentioned that the "mandatory" tip for the $2 discounted haircut was $2 more than the tip for the regularly priced haircut. Dontknow Some "discount". Sneaky way of making sure you pay $25 no matter what. laugh out loud
Reply
Joined Jun 2004
This Space Available
> bubble2 31,118 Posts
3,595 Reputation
vec
06-23-2011 at 11:09 AM.
06-23-2011 at 11:09 AM.
A Lounge tipping thread...How original Roll Eyes (Sarcastic) Thumbdown
Reply
Joined Oct 2004
Professor Fishslapper!
> bubble2 12,096 Posts
277 Reputation
dalokgawd
06-23-2011 at 11:12 AM.
06-23-2011 at 11:12 AM.
BTW OP, you know what the real solution to this problem is, right?
Reply
Joined Mar 2006
L6: Expert
> bubble2 1,581 Posts
129 Reputation
covfefe
06-23-2011 at 11:19 AM.
06-23-2011 at 11:19 AM.
If it is in the mall, sounds like they would have a corporate office. I would have called them when I got home (but I would have let her call security)...
Reply
Joined Dec 2007
L6: Expert
> bubble2 1,906 Posts
126 Reputation
Jason_of_Texas
06-23-2011 at 11:20 AM.
06-23-2011 at 11:20 AM.
any forcing of a TIP should be looked badly upon. Dinner and wine go along way.
Reply
Joined Apr 2004
L4: Apprentice
> bubble2 371 Posts
42 Reputation
pennySaver
06-23-2011 at 11:20 AM.
06-23-2011 at 11:20 AM.
Write to a local news paper

Or

Post the name and phone number of the store, so all the SDers can call and harass. EEK!
Reply

Sign up for a Slickdeals account to remove this ad.

Joined Feb 2009
Tryin to come originale
> bubble2 5,974 Posts
481 Reputation
tresanus
06-23-2011 at 11:23 AM.
06-23-2011 at 11:23 AM.
Yeah, my aunt used to run a consumer column in the Baltimore Sun for these kind of stories. She would work with the consumer and inform the public of the horrible service in her column. Usually horror stories but sometimes companies that take care of their consumers.

I suggest getting the word out somehow
Reply
Joined Aug 2006
L8: Grand Teacher
> bubble2 3,085 Posts
859 Reputation
#sevenstinks
06-23-2011 at 11:30 AM.
06-23-2011 at 11:30 AM.
Quote from dalokgawd :
I'm sure that hair salon will also be out of business shortly, since I am willing to bet the OP is not the only one who doesn't appreciate being forced to tip 60%. After that sort of fiasco I would have given them the $30 with NO tip and told them they could call security if they wanted and they can explain to the security guard why they told me the haircut would cost $15 when it actually costs $25.
I agree. You need to carry a bigger man card. Confrontation or not - they were totally wrong and I would of let them know it.

Quote from pennySaver :
Write to a local news paper

Or

Post the name and phone number of the store, so all the SDers can call and harass. :eek:
PLEASE do this, I am bored at work today.
Reply
Joined Jun 2004
This Space Available
> bubble2 31,118 Posts
3,595 Reputation
vec
06-23-2011 at 11:33 AM.
06-23-2011 at 11:33 AM.
Quote from JSinger :
The girl at the desk turned to the phone and picked it up and looking at me, said "I can have mall security hold you until a police officer can come out, but you really don't want me to resort to that, do you??"
You should have called her bluff
Reply
Joined Sep 2009
Gooooo Tigers!
> bubble2 13,968 Posts
611 Reputation
Curtieson
06-23-2011 at 11:39 AM.
06-23-2011 at 11:39 AM.
Quote from marg_fan :
No one has mentioned that the "mandatory" tip for the $2 discounted haircut was $2 more than the tip for the regularly priced haircut. Dontknow Some "discount". Sneaky way of making sure you pay $25 no matter what. laugh out loud
Quote from Curtieson :
And that HAS to be illegal to say "We are running a special, our price is normally $17 but it is now $15" and hide the fact there is an extra $2 fee because you are using the discounted $2 sale price???
Ya know, I am somebody's son you jerk... You are the nobody here... Nono2

Quote from tresanus :
I suggest getting the word out somehow
nod

Our local TV has an "On your side" segment just for these situations.
Reply
Last edited by Curtieson June 23, 2011 at 11:41 AM.
Joined Oct 2004
Professor Fishslapper!
> bubble2 12,096 Posts
277 Reputation
dalokgawd
06-23-2011 at 11:44 AM.
06-23-2011 at 11:44 AM.
Quote from Curtieson :
nod

Our local TV has an "On your side" segment just for these situations.
Forcing someone to pay a 60% tip against their will that they don't tell you about up front and then threatening to call the cops on them if they don't fork over the money? That is probably something a local TV news station would totally do a story on OP, you should call them. And make sure the same chick who was working is there when the news crew shows up to ask for an explanation. Sounds like extortion to me.
Reply
Joined Aug 2005
L6: Expert
> bubble2 1,538 Posts
191 Reputation
kcobra
06-23-2011 at 11:46 AM.
06-23-2011 at 11:46 AM.
As someone else suggested you can still contact the mall's customer relations and/or corporate office. If the hair salon is a chain contact the corporate office of the hair salon. File a BBB report also.
Reply
Joined Feb 2009
Tryin to come originale
> bubble2 5,974 Posts
481 Reputation
tresanus
06-23-2011 at 11:47 AM.
06-23-2011 at 11:47 AM.
OP I can contact my aunt and ask her what the best next steps will be.

She is no longer a reporter/columnist but she'll know what needs to be done.. PM if interested
Reply

Sign up for a Slickdeals account to remove this ad.

Joined Nov 2004
Wuzzy's Best Friend
> bubble2 49,359 Posts
4,803 Reputation
Pro
Staff
Autumn | Staff
06-23-2011 at 12:03 PM.
06-23-2011 at 12:03 PM.
Quote from dalokgawd :
BTW OP, you know what the real solution to this problem is, right?



Absolutely no way would I have paid that. Like someone else said I would have taken back my $40 and given them $30 instead and told them to go ahead and call security. I doubt the bitch was even going to call security and even if she did security would have just laughed at her. Whole thing is ridiculous.
Reply
Page 2 of 9
Start the Conversation
 
Link Copied

The link has been copied to the clipboard.