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Forum Thread

Got a refund on a product I didnt return. what to do?

401 25 January 11, 2012 at 07:16 AM in Tech & Electronics (2)
Ill keep this short. I purchased a rather expensive product recently. I had some problems with my order but the vendor worked everything out and I have the product installed in my home.

I checked my email this morning and I have an email from them saying that they received my return and are processing a refund. I looked at my credit card statement and the refund has already processed.

I didnt return the product but I got a refund. So basically I got a free product. Im wondering what is the worst thing that could happen with this? Can they come back a month from now and say they've caught the mistake and charge me again? Confused

Moral police need not opine.

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Joined Jan 2007
The Mistress of All Evil!
> bubble2 22,510 Posts
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Maleficent
01-11-2012 at 11:37 AM.
01-11-2012 at 11:37 AM.
Quote from Curtieson :
Haha, you have to pay an extra fee for them to curl your fries...so basically you are getting curl for the price of straight, or something you didn't pay for that is unknown to the business.

Fine, Hardies?



even better! We could include Burger King Smilie
What difference does it make? I'm pretty sure returning any kind of food would violate a health code. If they took it back, they'd just throw it out.

It's not really even a comparable situation. Say you paid for fries, but were then refunded their purchase amount of them later on - that might be more comparable.

Also, if the wrong kind of fry/ring lands in what you ordered, it's not really "free" - it's taking the place of an item you did order. If you had a curly fry land in there, it would probably take the place of a couple regular fries, would it not? So it's still not the same.
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Joined Oct 2004
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> bubble2 401 Posts
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Original Poster
phrazthatpaz
01-11-2012 at 11:37 AM.
01-11-2012 at 11:37 AM.
Quote from Scampsters :
I :agree: and even deals that walk you through step by step how to do it aswell.

The usual response is that its up to the store to police any abuse.


Fraud is a deliberate attempt at deception.

He ordered an item , paid for it, got the item delivered how does he not rightfully own it. Once the transaction is accepted and completed its his TV.


OH OP they might try to charge you after the fact but you didnt authorise any new charges to card. So that would infact be theft by the retailer.
Quote from Curtieson :

This is part of the dawg eat dawg world we live in...just as much as it is up to him to catch their over charge mistake, it is up to them to catch theirs?
The refreshing voices of reason and rational thinking .......
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Joined Mar 2009
Schrödinger's Frog
> bubble2 19,435 Posts
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Frogstar
01-11-2012 at 11:47 AM.
01-11-2012 at 11:47 AM.
C'mon guys, he's just taking fractions of a penny from the penny tray. He's just doing it a few thousand times per day.
Quote from Curtieson :
If you got an order of Fries at Arby's and it had a curly fry in it...would you take it back up to the counter and return it or eat it?

Theft is theft, fraud is fraud. This is part of the dawg eat dawg world we live in...just as much as it is up to him to catch their over charge mistake, it is up to them to catch theirs?
Your Arby's has fries that aren't curly?
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Joined Sep 2009
Gooooo Tigers!
> bubble2 13,969 Posts
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Curtieson
01-11-2012 at 11:47 AM.
01-11-2012 at 11:47 AM.
Quote from IVIal :
What difference does it make? I'm pretty sure returning any kind of food would violate a health code. If they took it back, they'd just throw it out.

It's not really even a comparable situation. Say you paid for fries, but were then refunded their purchase amount of them later on - that might be more comparable.
I think you are missing the point of an analogy....

In both situations you are ending up with a product and the business is not ending up with their full compensation.

Quote from IVIal :
Also, if the wrong kind of fry/ring lands in what you ordered, it's not really "free" - it's taking the place of an item you did order. If you had a curly fry land in there, it would probably take the place of a couple regular fries, would it not? So it's still not the same.
Sure, if it was a weighted item, but even still...you are getting an item you didn't pay for...

Ok...how about this one since you aren't really grasping the every day equivalent...

What if you went and bought a ring, 14k Gold...come to find out the company accidentally used 18k Gold. You are getting gold you didn't pay for... It is only morally right that you return your ring right now.
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Joined Jan 2007
The Mistress of All Evil!
> bubble2 22,510 Posts
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Maleficent
01-11-2012 at 11:49 AM.
01-11-2012 at 11:49 AM.
Quote from phrazthatpaz :
The refreshing voices of reason and rational thinking .......
LMAO

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Joined Jan 2007
The Mistress of All Evil!
> bubble2 22,510 Posts
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Maleficent
01-11-2012 at 11:54 AM.
01-11-2012 at 11:54 AM.
Quote from Curtieson :
I think you are missing the point of an analogy....
I think you're missing the concept of a comparable analogy...


Quote :
Sure, if it was a weighted item, but even still...you are getting an item you didn't pay for...
It's not weighted, it's volume - they usually fill up the container to a specified point.

Quote :
Ok...how about this one since you aren't really grasping the every day equivalent...

What if you went and bought a ring, 14k Gold...come to find out the company accidentally used 18k Gold. You are getting gold you didn't pay for... It is only morally right that you return your ring right now.
You still don't understand a comparable analogy, do you? laugh out loud

He's not getting something he didn't pay for... HE PAID FOR THE ITEM AND RECEIVED A REFUND LATER. Did you miss that somewhere or something? This wasn't an accidental accessory included in his expensive electronic purchase or something, they refunded the entire amount.
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Joined Jul 2004
Master Of Scamps
> bubble2 17,139 Posts
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Scampsters
01-11-2012 at 11:58 AM.
01-11-2012 at 11:58 AM.
Quote from IVIal :
He's not getting something he didn't pay for... HE PAID FOR THE ITEM AND RECEIVED A REFUND LATER. Did you miss that somewhere or something? This wasn't an accidental accessory included in his expensive electronic purchase or something, they refunded the entire amount.
Your right it was an accidental refund that the store initiated not OP. Did they compensate OP for all his wasted time trying to get the item to opperate as intended ?
Would it be right for OP to tell them 'Yes', does he have any legal obligation to do so 'NO'

Curtieson as with every thread started in here it really depends if they like or know the OP as to the answer they give Wink

If a cashier wrongly scans a coupon in my favor thats the stores problem for mistraining that cashier not mine. When i go grocery shopping should i write down the price of every item and then vigilantly watch the register screen to make sure each items scans at the price im expecting.
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Last edited by Scampsters January 11, 2012 at 12:06 PM.

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Joined Dec 2007
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> bubble2 7,411 Posts
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chevvy
01-11-2012 at 12:00 PM.
01-11-2012 at 12:00 PM.
Quote from Curtieson :
I think you are missing the point of an analogy....

In both situations you are ending up with a product and the business is not ending up with their full compensation.



Sure, if it was a weighted item, but even still...you are getting an item you didn't pay for...

Ok...how about this one since you aren't really grasping the every day equivalent...

What if you went and bought a ring, 14k Gold...come to find out the company accidentally used 18k Gold. You are getting gold you didn't pay for... It is only morally right that you return your ring right now.
Roll
Crylol

no.....your analogy was just lacking all of the qualification of an analogy. you didn't do too well on that part of the SAT did you?
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Joined Dec 2006
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BostonGirl
01-11-2012 at 12:00 PM.
01-11-2012 at 12:00 PM.
Aside for the moral issue I could really give a shit about what others choose to do.

As far as the OP, most likely they took it off but will recharge it again soon. I've seen that happen before. You did authorize them to charge it, so they have every right to charge it and I'm sure they will.
How long has the charge been off there? A few days? If you plan on not calling them, then just say you don't check your bills, you just pay them every month when they come. Sadly my fiance does that. I have to check every bill now, since he likes to over pay for things. Annoyed Sometimes he even pays for stuff right after he charges it. Sucks when he returns it..or thinks he paid something and didn't.
One time I kinda had the same situation as you, but our's was a service and we thought they charged it. They didn't, then I got a bill for it 2 months later. I honestly had no clue they didn't charge it because we had a high CC bill that month and thought we paid it.laugh out loud
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Joined Jan 2007
The Mistress of All Evil!
> bubble2 22,510 Posts
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Maleficent
01-11-2012 at 12:04 PM.
01-11-2012 at 12:04 PM.
Quote from chewspam :
Roll
Crylol

no.....your analogy was just lacking all of the qualification of an analogy. you didn't do too well on that part of the SAT did you?
I was thinking the same thing. laugh out loud
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Joined Dec 2006
L10: Grand Master
> bubble2 22,984 Posts
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BostonGirl
01-11-2012 at 12:04 PM.
01-11-2012 at 12:04 PM.
Quote from Curtieson :
If you got an order of Fries at Arby's and it had a curly fry in it...would you take it back up to the counter and return it or eat it?

Theft is theft, fraud is fraud. This is part of the dawg eat dawg world we live in...just as much as it is up to him to catch their over charge mistake, it is up to them to catch theirs?
Technically you'd be better off asking if someone went through the drive-through and got and extra order of fries or a hamburger and didn't notice till they got home, would they drive back and tell them or call them up? Most of the time the answer is NO ( although I'm sure most here would say they'd call..laugh out loud ) And also it's only a $1.00 order of fries so it's their screw up, etc etc. I notice on here morals change with the $ amount of the product.nod
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Joined Sep 2009
Gooooo Tigers!
> bubble2 13,969 Posts
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Curtieson
01-11-2012 at 12:07 PM.
01-11-2012 at 12:07 PM.
Quote from chewspam :
no.....your analogy was just lacking all of the qualification of an analogy. you didn't do too well on that part of the SAT did you?
Don't know what you are talking about, but I got a perfect score on the SAT.




We are on the internet after all...
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Joined Jul 2004
Master Of Scamps
> bubble2 17,139 Posts
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Scampsters
01-11-2012 at 12:07 PM.
01-11-2012 at 12:07 PM.
Quote from BostonGirl :
Technically you'd be better off asking if someone went through the drive-through and got and extra order of fries or a hamburger and didn't notice till they got home, would they drive back and tell them or call them up? Most of the time the answer is NO ( although I'm sure most here would say they'd call..laugh out loud ) And also it's only a $1.00 order of fries so it's their screw up, etc etc. I notice on here morals change with the $ amount of the product.nod
Also it depends on who posts the original question Wink
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Joined Dec 2007
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chevvy
01-11-2012 at 12:08 PM.
01-11-2012 at 12:08 PM.
Quote from BostonGirl :
Technically you'd be better off asking if someone went through the drive-through and got and extra order of fries or a hamburger and didn't notice till they got home, would they drive back and tell them or call them up? Most of the time the answer is NO ( although I'm sure most here would say they'd call..laugh out loud ) And also it's only a $1.00 order of fries so it's their screw up, etc etc. I notice on here morals change with the $ amount of the product.nod
Iagree with you there, but i like to think that those that can't be trusted with the small stuff can't be trusted with the big stuff. that's why i have turned around more than once to pay for the extra item they slipped in there or return it if i don't want it. however, the reality of the situation is it is more common for me to fly in to a parking space stomp in the fast food joint and throw the bag at them and start yelling "YOU GAVE ME THE WRONG DAMN ORDER!!!!" More often than not, they've given me the wrong thing....not something extra.
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Joined Sep 2009
Gooooo Tigers!
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Curtieson
01-11-2012 at 12:08 PM.
01-11-2012 at 12:08 PM.
Quote from BostonGirl :
Technically you'd be better off asking if someone went through the drive-through and got and extra order of fries or a hamburger and didn't notice till they got home, would they drive back and tell them or call them up? Most of the time the answer is NO ( although I'm sure most here would say they'd call..laugh out loud ) And also it's only a $1.00 order of fries so it's their screw up, etc etc. I notice on here morals change with the $ amount of the product.nod
I was trying to make it even smaller than $1...that is why I said the curly fries thing, but yea, they would call...haha
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