Joined Oct 2004
L4: Apprentice
Forum Thread
Got a refund on a product I didnt return. what to do?
January 11, 2012 at
07:16 AM
in
Tech & Electronics
(2)
Ill keep this short. I purchased a rather expensive product recently. I had some problems with my order but the vendor worked everything out and I have the product installed in my home.
I checked my email this morning and I have an email from them saying that they received my return and are processing a refund. I looked at my credit card statement and the refund has already processed.
I didnt return the product but I got a refund. So basically I got a free product. Im wondering what is the worst thing that could happen with this? Can they come back a month from now and say they've caught the mistake and charge me again?
Moral police need not opine.
I checked my email this morning and I have an email from them saying that they received my return and are processing a refund. I looked at my credit card statement and the refund has already processed.
I didnt return the product but I got a refund. So basically I got a free product. Im wondering what is the worst thing that could happen with this? Can they come back a month from now and say they've caught the mistake and charge me again?
Moral police need not opine.
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i dont see the point of it tho.
Here's an example. Last month I ordered 2 sets of tools from Sears for myself for xmas. They sent one tool in one box and one tool in another box. The problem was that they sent me two of the same tool. When I called them, they said they were out of stock on the other tool and to keep the duplicate tool they sent. Then they issued me a refund for the one that didn't come. Cool. Now I can regift the duplicate to my dad and not have to pay for a gift. Double cool. Then when i went to the dump, i opened the door to throw away the box the tool was shipped in and all the packing peanuts spilled out, but there at the bottom of the box was the second tool I ordered. Did I call them? You're damn right i did. I called them and told me that they shipped me 3 tools and I had only paid for one. Did they care? It was $5. They told me not to worry about it and didn't charge me.
tl;dr version:
bought 2 tools
they refunded me one and told me to keep the tool
found the other one and they told me to keep it without reversing the refund.
It sounds like you and I would be good friends IRL [nohomo]
I had some people telling me I should just sell it and buy the camera I ordered, and pocket the difference.
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Now if it didn't have my address, thats' different since he'd get in trouble for delivering it to the wrong address. It would be on UPS not the company.
See it all depends on the circumstances behind it.
I had some people telling me I should just sell it and buy the camera I ordered, and pocket the difference.
They were both cameras from the same manufacturer, just very, very different models.
They were both cameras from the same manufacturer, just very, very different models.
Like I mentioned before, it's all grey areas to me.
Edit: the more I think about it, who am I kidding...It's just a name and he'll still get his. I probably would keep it since it's the same brand.
Well said, Colonel PIITB.
OP didn't ask for opinions on right from wrong, but just what the worst that could happen was as far as being billed later for the item. If he wanted to know if he would go to Hell, I'm sure he would have asked. And I'm sure the Moral Majority would have chimed in their agreement with you.
Oh, sorry, I see they already did.
Sometimes I'm surprised and more than a little disappointed in you, Chewy. Maybe you've been in the Lounge too long and something's rubbed off on you.
They were both cameras from the same manufacturer, just very, very different models.
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I already have a much nicer camera than the one I received (two, actually), this one was supposed to be a compact P&S for the kid.