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I was just CHARGED for trying on a pair of shoes. UPDATE ON POST #431

3,281 756 June 22, 2007 at 12:00 PM in Chat
Okay so today I went into a running store to try on some shoes. I'm in the very BEGINNING of my search for new shoes and I just wanted to try on a few brands that were new to me and see if anything was going on with my foot. So I go into this store, the kid asks me if I'd ever been there before.. I said NO.. I said I was looking for shoes.. he says okay great and asks me to take walk in front of him for him to look at my stride/ gate. I do, it takes 2 minutes for him to determine that I'm mostly neutral/ slight overpronator. I try on TWO pairs of shoes. I tell him okay great, I'm going to look around, I might come back. I don't know. I don't know and I don't BS, its as simple as that. I might come back I might not for the shoes. I'm an informed shopper and I next to NEVER buy things on impulse. Then his attitude changed. He starts giving me this schpeel about how they're a high end running store and they take pride in fitting their customers with shoes and if I don't buy the shoes right then and there he was going to have to charge me $20 for the less than 10 minutes of time and two pairs of shoes I tried on. I asked him if he was freakin kidding me. The lady manager had to come over.. APPARENTLY, on the OTHER SIDE of the boxes of shoes he was stacking next to me was a sheet of laminated PAPER that said about this policy, in a not so very large font size. Okay so why did he NOT tell me about this when he asked me if I had ever been in the store? I clearly said no. Why did he let me walk in front of him and and spend the two minutes looking at my feet and not tell me this? I paid the $20 and left. And I know they talked about me when I left.. you could feel it in the air as I was paying. And I just know they were all like "Oh I hate when people do that.. " when in reality they should LOVE it.. $20 PURE PROFIT for under 10 minutes of time! They didn't tell me about this upfront and they stacked the shoes next to the piece of paper that said this. I couldn't even see it!
So I was thinking should I file a report with like BBB? I think $20 is a lot of money for merely trying on a pair of shoes and less than 10 minutes of time especially since I wasn't told about it upfront. I'm a girl and I've tried on my fair share of shoes in my lifetime and NEVER been charged for trying them on.

What do you guys think I should do? Nothing, something? I might just let it go.. but for right now I'm Mad

Sorry I meant to click the RANT icon not chat.. I don't know how that happened.
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Joined Dec 2005
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StarNova
07-23-2007 at 07:07 PM.
07-23-2007 at 07:07 PM.
Quote from PhoebesMeow :
I'd prefer to just let it die. She got the credit card reversal (I'm assuming its still on its way) and I won a pair of shoes so I think things worked out just fine.
I gotta agree with PhoebesMeow, just let this one go...The store at least gave her the refund, got some bad press, and hopefully will change their ways.

The Fixer did bias the story to make it what they wanted. But it's done and the consumers and shoe companies have been informed.

And, personally, I can't read another 540 posts....Whew~! Big Grin
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Joined Jun 2006
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par8hd
07-23-2007 at 07:14 PM.
07-23-2007 at 07:14 PM.
Quote from dicksleal :
Yeah I'm a troll just because I don't agree with you guys and dare speak my mind. Hey at least I provide you guys with something to band together against and solidify your slickdeals friendship, right?

And Tufargon you brought up a valid point.
No - Troll doesn't fit you. Jerk does!
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Joined Jun 2006
Finzz bit me!! :(
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Kristin
07-23-2007 at 10:11 PM.
07-23-2007 at 10:11 PM.
Quote from StarNova :
I gotta agree with PhoebesMeow, just let this one go...The store at least gave her the refund, got some bad press, and hopefully will change their ways.

The Fixer did bias the story to make it what they wanted. But it's done and the consumers and shoe companies have been informed.

And, personally, I can't read another 540 posts....Whew~! Big Grin
They only said they'd refund - she said a few posts up that she hasn't received it as of yet. Mad
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Joined Dec 2005
L8: Grand Teacher
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StarNova
07-23-2007 at 10:38 PM.
07-23-2007 at 10:38 PM.
Quote from Kristin :
They only said they'd refund - she said a few posts up that she hasn't received it as of yet. Mad
My bad. She was told they'd refund her money.
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Joined Nov 2005
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dicksleal
07-24-2007 at 06:39 AM.
07-24-2007 at 06:39 AM.
Quote from *JeanGrey* :
Like I said, you've proven yourself elsewhere to be nothing but an asshole troll. This is the last time I'm acknowledging you and I think everyone else should ignore you as well.
Sorry that you think dissension equals trolling. You just can't accept differing views if it's terse and not packaged in a bunch of bs and smileys. Ignoring is for the weak.
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Joined Jun 2007
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redbos
07-24-2007 at 08:17 AM.
07-24-2007 at 08:17 AM.
...........
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Joined Feb 2004
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junbug178
07-24-2007 at 10:27 AM.
07-24-2007 at 10:27 AM.
So are we calling the fixer or not??? Confused
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Joined Oct 2004
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Buckeye25
07-26-2007 at 06:14 PM.
07-26-2007 at 06:14 PM.
Explain how complaining about it is "irresponsible." You and The Fixer are both out of line suggesting a customer owes it to a business that's already ripped them off to take it up with their managers, and not be allowed to speak their minds to whomever they feel. WTF is that? If somebody rips me off and I want to tell the whole freakin world about it, that's irresponsible? It's irresponsible for a business to cheat someone out of their $20. If it were me I'd go back down there and beat the piss outta the manager until I got my $20 back and then take $20 more just for the hell of it. Now THAT'S irresponsible.


Quote from dicksleal :
Look up "behalf" in the dictionary. You don't have to give the command for it to be considered on your behalf. Some nimrods felt they needed to take it upon themselves and "right a wrong" and be your hero for the moment whether you asked for it or not. Whether you want to admit it or not, they harassed the store because of your damsel-in-distress story. Some may have been done by lurkers who never posted a word in the lounge. You set everything in motion by irresponsibly posting the info that allowed for such action to take place. And when you learned of it, instead of telling everyone to stop you just laughed along with them and told them how awesome it was. You probably liked the superficial camaraderie and instant gratification of prankster justice. I think deep down you posted the store info hoping someone would do something with it, not just swear to not shop there.
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Joined Jun 2006
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par8hd
07-26-2007 at 08:29 PM.
07-26-2007 at 08:29 PM.
Quote from Buckeye25 :
Explain how complaining about it is "irresponsible." You and The Fixer are both out of line suggesting a customer owes it to a business that's already ripped them off to take it up with their managers, and not be allowed to speak their minds to whomever they feel. WTF is that? If somebody rips me off and I want to tell the whole freakin world about it, that's irresponsible? It's irresponsible for a business to cheat someone out of their $20. If it were me I'd go back down there and beat the piss outta the manager until I got my $20 back and then take $20 more just for the hell of it. Now THAT'S irresponsible.
I swear - reading your post made me laugh!!!! You are exactly right!!!!!
Let me know whenever you get ready to be irresponsible - and I will tag along and give you a hand!!!!!! nod nod nod nod
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Joined Jun 2006
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par8hd
07-26-2007 at 08:33 PM.
07-26-2007 at 08:33 PM.
Quote from dicksleal :
Sorry that you think dissension equals trolling. You just can't accept differing views if it's terse and not packaged in a bunch of bs and smileys. Ignoring is for the weak.
Ignoring your bs is somewhat hard to do -- especially when you seem to NEED to have the last word. Look up JERK!!!!
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Indefinable
08-03-2007 at 10:10 PM.
08-03-2007 at 10:10 PM.
whoa i read through all of this!

my thoughts..

1. wrong for store to rip you off
2. wrong for nula's mom to bash you. it seems to me shes always bashing people or writing very long posts that seem to be "authoritative" but is always some useless pseudo "righteous" banter.
3. wrong for the "fixer" to have the column slanted as if it's your fault. when i first read it, the first thing that pop in my head was that the fixer was f-cking the manager or for free shoes..or whatever.
4. wrong for them to lie about that too.

okay thats my opinion.
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Last edited by Indefinable August 4, 2007 at 07:09 AM.
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callpocket
08-03-2007 at 10:54 PM.
08-03-2007 at 10:54 PM.
It just amazes me that any shoe store in the USA would charge a fee for someone to try on a pair of shoes.

If this business wants to enforce this policy, they should be required by law to have a great big sign posted in great big letters on their front door that states:

"You will be charged $20 to try on shoes in this store if you don't buy anything"

If they don't have it posted -- it ain't policy and it ain't enforceable!!! If they told me their policy AFTER I had tried on a pair of shoes (and it's not posted in a very public place where everyone who walks in can see it), I'd tell them where they could SHOVE that fee -- cuz I wouldn't fall for that crap. That's nothing but a bunch of little robbers making a pact with each other to rob the public and having a store owner who says, "Yeah, go ahead -- get the money from them cuz I'm not giving you a raise!!" Robbery. Just my opinion -- I was born at night, but it wasn't LAST night!!
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Waffleguy
08-04-2007 at 01:34 AM.
08-04-2007 at 01:34 AM.
Quote from Benno123 :
I would tell them to shove the shoes at a place where the sun doesn't shine and would leave the story without paying. it's not like they can charge you with stealing something.
They can charge you with 'Theft of services.'
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djsapphire
08-04-2007 at 01:47 AM.
08-04-2007 at 01:47 AM.
that store is desperate and has bizarre business practices. i have never been asked to pay to try on something. today i was at the cartier store trying on jewelry valued up to $10,000 and no one asked me to pay to try it on. laugh out loud

honestly, if a store wants to have those kind of business practices, they are not worth ever buying or patronizing.
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Joined Apr 2007
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kitesarefun
08-04-2007 at 02:11 AM.
08-04-2007 at 02:11 AM.
Quote from Buckeye25 :
Explain how complaining about it is "irresponsible." You and The Fixer are both out of line suggesting a customer owes it to a business that's already ripped them off to take it up with their managers, and not be allowed to speak their minds to whomever they feel. WTF is that? If somebody rips me off and I want to tell the whole freakin world about it, that's irresponsible? It's irresponsible for a business to cheat someone out of their $20. If it were me I'd go back down there and beat the piss outta the manager until I got my $20 back and then take $20 more just for the hell of it. Now THAT'S irresponsible.

LMAO LMAO LMAO LMAO
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