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RETIRED The Official Good Girls Thread

1,520 2,184 November 5, 2011 at 11:50 PM
New name, same girls!

Let me reintroduce, the VS Social Thread!

Since the Social Threads seem to have been done away with, this is the new home of the VS Social Thread. We talk about everything from VS to Express to Beauty to Coupons to Hot Deals...and of course, our personal lives.

Roll call! Let's get back to what we do!
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Joined Apr 2005
L10: Grand Master
> bubble2 7,304 Posts
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anastaciab
01-02-2013 at 04:14 PM.
01-02-2013 at 04:14 PM.
Quote from nerdicus :
did they not offer to refund you the order amount? imo that is all that they are required to do - anything in addition to that is nice of them. i believe they did this for me once when an order was not received after the 'receive by' date.

stuff gets lost sometimes. that just happens. it sucks, but it's not like they intentionally lost it. Dontknow i know it's infuriating tho, considering it's such a large order and the stuff went oos. but again, it's not like they did it on purpose.


Iagree
yeah i know, i guess im just super furious that i asked them to replace the order on the 28th when i saw there was a tracking problem, i never asked them to pay for it, i was just going to return the extra order to teh store if they both got here. The CS rep refused to do it and assured me that my order was fineFrown All the stuff was instock then.

and no refund until tomorrow since the gaurentee date was today. which is why i contacted them after the mail got here today. 2 items were still in stock then, and 45 minute later when the jackhole finally agreed to reorder those 2 for me, they were goneFrown
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Joined Sep 2007
Love It, VS!
> bubble2 1,520 Posts
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Original Poster
IceyNiki
01-02-2013 at 04:14 PM.
01-02-2013 at 04:14 PM.
False alarm...don't let the children near the computer when you are working. She changed the activity I was looking at to December 2011. #SoSad

Quote from tarribear :
Frown, I hope you don't have problems with getting it taken care.
Good thing I had to jump through a thousand hoops to get to a rep. I was on hold when I realized what I was actually looking at.
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Last edited by IceyNiki January 2, 2013 at 04:15 PM.
Joined Oct 2005
Waiting for Summer
> bubble2 11,579 Posts
5,820 Reputation
tarribear
01-02-2013 at 04:18 PM.
01-02-2013 at 04:18 PM.
Quote from IceyNiki :
False alarm...don't let the children near the computer when you are working. She changed the activity I was looking at to December 2011. #SoSad



Good thing I had to jump through a thousand hoops to get to a rep. I was on hold when I realized what I was actually looking at.
Did you quickly hang up, lol
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Joined Apr 2005
L10: Grand Master
> bubble2 7,304 Posts
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anastaciab
01-02-2013 at 04:21 PM.
01-02-2013 at 04:21 PM.
just picked up a few things at bloom:
Grand Total Incl. Tax $59.20
Ole Henriksen Purifying Eye Makeup Remover $25.00
Ole Henriksen Roll-On Blemish Attack $22.00
skinnyskinny Organic Jasmine Dry Shampoo $32.00
StriVectin-SD® Intensive Concentrate for Stretch Marks and Wrinkles 2 oz $69.00

+ 3 samples
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Joined Jul 2006
shopaholic/dealaholic
> bubble2 1,645 Posts
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nerdicus
01-02-2013 at 04:22 PM.
01-02-2013 at 04:22 PM.
Quote from anastaciab :
yeah i know, i guess im just super furious that i asked them to replace the order on the 28th when i saw there was a tracking problem, i never asked them to pay for it, i was just going to return the extra order to teh store if they both got here. The CS rep refused to do it and assured me that my order was fineFrown All the stuff was instock then.

and no refund until tomorrow since the gaurentee date was today. which is why i contacted them after the mail got here today. 2 items were still in stock then, and 45 minute later when the jackhole finally agreed to reorder those 2 for me, they were goneFrown
awww sorry about that. yeah, it's annoying when they won't refund you until that guarantee date. it always irritates me when CS reps advise you to do stupid things (like not reordering items). i know i often seek advice from CS but they don't usually know what they're talking about. i wish they would just tell you to reorder, rather than reassure that it will get there. (the good thing is, there's still a chance you may get your package, and after they issue the refund it'll be free)
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Joined Jul 2006
shopaholic/dealaholic
> bubble2 1,645 Posts
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nerdicus
01-02-2013 at 04:25 PM.
01-02-2013 at 04:25 PM.
for bloom - if you are medium/olive toned (around nc35) and are looking for a full coverage liquid foundation, check out the face atelier ultra foundation. they only have 6 - honey left - i have this color at home and it matches me ok. i think 5-sepia is better for me bc it's a bit warmer/peachier while 6 is more yellow/olive. it's a much-loved full coverage foundation, and not often on sale. even on HL it was not that discounted. it's a pro line, so it's harder to find.
Reply
Last edited by nerdicus January 2, 2013 at 04:29 PM.
Joined Apr 2005
L10: Grand Master
> bubble2 7,304 Posts
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anastaciab
01-02-2013 at 04:25 PM.
01-02-2013 at 04:25 PM.
Quote from nerdicus :
awww sorry about that. yeah, it's annoying when they won't refund you until that guarantee date. it always irritates me when CS reps advise you to do stupid things (like not reordering items). i know i often seek advice from CS but they don't usually know what they're talking about. i wish they would just tell you to reorder, rather than reassure that it will get there. (the good thing is, there's still a chance you may get your package, and after they issue the refund it'll be free)
do you really think there is a chance? I got the shipping notice on the 23rd, but according to tracking the label was not even printed until the 28th? and thats the only info it has.
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Joined Sep 2007
Love It, VS!
> bubble2 1,520 Posts
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Original Poster
IceyNiki
01-02-2013 at 04:36 PM.
01-02-2013 at 04:36 PM.
Quote from tarribear :
Did you quickly hang up, lol
You know I did...and yelled a few expletives (not at the child though).
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Joined Oct 2005
Waiting for Summer
> bubble2 11,579 Posts
5,820 Reputation
tarribear
01-02-2013 at 04:38 PM.
01-02-2013 at 04:38 PM.
Quote from nerdicus :
awww sorry about that. yeah, it's annoying when they won't refund you until that guarantee date. it always irritates me when CS reps advise you to do stupid things (like not reordering items). i know i often seek advice from CS but they don't usually know what they're talking about. i wish they would just tell you to reorder, rather than reassure that it will get there. (the good thing is, there's still a chance you may get your package, and after they issue the refund it'll be free)
They should just let you order again and refuse the package if the other one arrives. Don't they want happy customers?????????
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Joined Dec 2006
L5: Journeyman
> bubble2 614 Posts
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GoHeels
01-02-2013 at 04:46 PM.
01-02-2013 at 04:46 PM.
Quote from slickydoll :
Not surprising the way you've been bombing them with $15 off anything q's :lo l: JK
If that's the case, they hate all of us. laugh out loud

Quote from nerdicus :
i'm starting to worry i won't get to use it on anything!

i don't even WANT anything at this point. i'm waiting for pants to go on sale so i can use my rewards on some pants i had already ordered.
They need to change things up. They've had the same products & same sale for what seems like forever. I'm sure I could probably find something to buy though. Teehee

Quote from azn1x6flame :
A long time ago, I got upgraded from the basic to the highest tier and got a new card automatically reflecting my CC tier. You should call the CC company and have them send you out the right card. : nod: I don't think it matters because your account has the correct tier, but just to be safe, you know : )

Usually I don't care about the small amount of points, but I'm concerned I won't make A-list for next year with this stupid limit they are imposing now and I haven't had a person explain to me clearly if my status will continue if I don't meet the minimum or I will be dropped down. My old Express CC and points was fine and I never got dropped down a tier when I didn't shop with them too much a couple years back.

So every point counts! With all my small store purchases, I still ended up spending OOS ~$60

I hope you get this resolved. It really sucks to be in that situation. When VS ticked me off this one time, I stopped ordering for a good 5 months and I haven't picked up how much I used to order again unless it's SRC time :s hake:
What is the time frame they use? Sadly, I doubt I'll ever be in danger of not getting enough points for A-list. I'd give you some of mine to help you get the minimum, if I knew how. I have a few low receipts from the purchases my DH made yesterday w/o my card. There may be some more from his previous purchases too. He didn't use my Express CC for most, if not all, of them. He paid with our bank card. Could you call those in to help you out? If you can, I'll look for them.

Quote from IceyNiki :
You know I did...and yelled a few expletives (not at the child though).
laugh out loud I'm glad you figured it out, before the CS rep picked up.
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Last edited by GoHeels January 2, 2013 at 04:47 PM.
Joined Oct 2005
Waiting for Summer
> bubble2 11,579 Posts
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tarribear
01-02-2013 at 04:48 PM.
01-02-2013 at 04:48 PM.
Quote from IceyNiki :
You know I did...and yelled a few expletives (not at the child though).
that would have been embarrassing if you found out after talking to a rep, at least you will not see them and hopefully not talk to them for a while.
Reply
Joined Dec 2006
L5: Journeyman
> bubble2 614 Posts
2,611 Reputation
GoHeels
01-02-2013 at 04:51 PM.
01-02-2013 at 04:51 PM.
Quote from tarribear :
They should just let you order again and refuse the package if the other one arrives. Don't they want happy customers?????????
I'm sure they'd be fine with a customer replacing the order, if they were willing to pay for the reordered items. anastaciab didn't say, but I'm guessing they weren't willing to reship w/o charging for both orders. It would be frustrating to be punished for what may be their mistake. I suspect the payment situation was the issue though.
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Joined Jul 2006
shopaholic/dealaholic
> bubble2 1,645 Posts
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nerdicus
01-02-2013 at 04:53 PM.
01-02-2013 at 04:53 PM.
question - can express rewards be used on clearance if it's less than your reward amount? i.e. if i have a $30 reward can i use it on something that's 29.99?
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Joined Oct 2005
Waiting for Summer
> bubble2 11,579 Posts
5,820 Reputation
tarribear
01-02-2013 at 04:55 PM.
01-02-2013 at 04:55 PM.
Quote from GoHeels :
I'm sure they'd be fine with a customer replacing the order, if they were willing to pay for the reordered items. anastaciab didn't say, but I'm guessing they weren't willing to reship w/o charging for both orders. It would be frustrating to be punished for what may be their mistake. I suspect the payment situation was the issue though.
I forgot about that, haven't had a missing order in a while. I understand that, $250 is a lot of money to pay out again.
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Joined Dec 2005
Ordering Queen
> bubble2 902 Posts
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kurips
01-02-2013 at 04:59 PM.
01-02-2013 at 04:59 PM.
Quote from nerdicus :
for bloom - if you are medium/olive toned (around nc35) and are looking for a full coverage liquid foundation, check out the face atelier ultra foundation. they only have 6 - honey left - i have this color at home and it matches me ok. i think 5-sepia is better for me bc it's a bit warmer/peachier while 6 is more yellow/olive. it's a much-loved full coverage foundation, and not often on sale. even on HL it was not that discounted. it's a pro line, so it's harder to find.
are you talking to me? Teehee
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