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RETIRED The Official Good Girls Thread

1,520 2,184 November 5, 2011 at 11:50 PM
New name, same girls!

Let me reintroduce, the VS Social Thread!

Since the Social Threads seem to have been done away with, this is the new home of the VS Social Thread. We talk about everything from VS to Express to Beauty to Coupons to Hot Deals...and of course, our personal lives.

Roll call! Let's get back to what we do!
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Joined Dec 2005
Ordering Queen
> bubble2 902 Posts
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kurips
01-20-2013 at 09:02 PM.
01-20-2013 at 09:02 PM.
Quote from dimi :
Does Express adjust Next points if I email them? I just logged in and not only have I not gotten points for my purchases, but there are returns registered in random cities I've never been in and my points are -750 laugh out loud
they do adjust. i'm not sure if they respond well via email. email cs turnaround time is bad, not sure if it's different for next issues.
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Joined Feb 2006
L6: Expert
> bubble2 1,232 Posts
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dimi
01-20-2013 at 09:06 PM.
01-20-2013 at 09:06 PM.
Quote from kurips :
they do adjust. i'm not sure if they respond well via email. email cs turnaround time is bad, not sure if it's different for next issues.
oki doke, I'll give it a try and if they don't respond I'll call them (blegh)
thanks!
I don't have my receipts or anything, I hope they can adjust without the info
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Joined Jan 2008
HER SPOILED HIGHNESS
> bubble2 9,504 Posts
11,379 Reputation
ALVSGIRLY
01-20-2013 at 10:09 PM.
01-20-2013 at 10:09 PM.
Quote from dimi :
oki doke, I'll give it a try and if they don't respond I'll call them (blegh)
thanks!
I don't have my receipts or anything, I hope they can adjust without the info
Their next system is bonkers. It's happened to others. I'm not sure what they'll do without a receipt. Maybe they can look them up with your card or phone number. Hope it gets fixed soon!
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Joined Jan 2008
HER SPOILED HIGHNESS
> bubble2 9,504 Posts
11,379 Reputation
ALVSGIRLY
01-20-2013 at 10:18 PM.
01-20-2013 at 10:18 PM.
I love the new apartment. It's closer to everything, and I can see the lake and river. It's got a lot of windows so it's got some awesome views. I so want to just stay here even though it's cold. I'm the goofy southerner who didn't bring gloves or a hat in january Doh Crazy.
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Joined Jul 2006
shopaholic/dealaholic
> bubble2 1,645 Posts
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nerdicus
01-21-2013 at 01:19 AM.
01-21-2013 at 01:19 AM.
Quote from ALVSGIRLY :
I love the new apartment. It's closer to everything, and I can see the lake and river. It's got a lot of windows so it's got some awesome views. I so want to just stay here even though it's cold. I'm the goofy southerner who didn't bring gloves or a hat in january Doh Crazy.
that just means more stuff to buy!
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Joined Jul 2006
shopaholic/dealaholic
> bubble2 1,645 Posts
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nerdicus
01-21-2013 at 01:22 AM.
01-21-2013 at 01:22 AM.
Quote from dimi :
oki doke, I'll give it a try and if they don't respond I'll call them (blegh)
thanks!
I don't have my receipts or anything, I hope they can adjust without the info
they can look up your cc and cross reference with your points, though it's only really worked for me with my express card. I use my discover sometimes, and they didn't seem to find my transactions with that card number.

they will put back the points that were from returns in other cities. I'm not sure what's wrong with their system but it recently started putting random returns on random accounts for a lot of us.
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Joined Jan 2008
HER SPOILED HIGHNESS
> bubble2 9,504 Posts
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ALVSGIRLY
01-21-2013 at 05:32 AM.
01-21-2013 at 05:32 AM.
75beauty- free makeup kit ($32 value) with $75 purchase. Today only. It's the one that pops up at checkout.

Quote from nerdicus :
that just means more stuff to buy!
Whee Rock Rock
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Last edited by ALVSGIRLY January 21, 2013 at 05:32 AM.

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Joined Jul 2007
L10: Grand Master
> bubble2 10,237 Posts
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hba123
01-21-2013 at 07:00 AM.
01-21-2013 at 07:00 AM.
Quote from dimi :
Does Express adjust Next points if I email them? I just logged in and not only have I not gotten points for my purchases, but there are returns registered in random cities I've never been in and my points are -750 laugh out loud
I posted awhile ago that Express was having problems with this and they are aware of it. I have called each time I see these returns and the points are adjusted.
Reply
Joined Jan 2008
HER SPOILED HIGHNESS
> bubble2 9,504 Posts
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ALVSGIRLY
01-21-2013 at 07:29 AM.
01-21-2013 at 07:29 AM.
Quote from hba123 :
I posted awhile ago that Express was having problems with this and they are aware of it. I have called each time I see these returns and the points are adjusted.
Last instore purchase I made, they asked me who I was out of 2 people.
I wonder if they could steal my rewards? I have 195 just sitting there waiting on a sale.
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Joined Dec 2005
Ordering Queen
> bubble2 902 Posts
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kurips
01-21-2013 at 07:47 AM.
01-21-2013 at 07:47 AM.
Quote from ALVSGIRLY :
Last instore purchase I made, they asked me who I was out of 2 people.
I wonder if they could steal my rewards? I have 195 just sitting there waiting on a sale.
i was asked too which of 2 email addresses
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Joined Jan 2008
HER SPOILED HIGHNESS
> bubble2 9,504 Posts
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ALVSGIRLY
01-21-2013 at 07:52 AM.
01-21-2013 at 07:52 AM.
Quote from kurips :
i was asked too which of 2 email addresses
It's kind of scary if you think about it.
Reply
Joined Jul 2006
shopaholic/dealaholic
> bubble2 1,645 Posts
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nerdicus
01-21-2013 at 08:50 AM.
01-21-2013 at 08:50 AM.
Quote from ALVSGIRLY :
Last instore purchase I made, they asked me who I was out of 2 people.
I wonder if they could steal my rewards? I have 195 just sitting there waiting on a sale.
Quote from kurips :
i was asked too which of 2 email addresses
Quote from ALVSGIRLY :
It's kind of scary if you think about it.
y'all are late to the game - this has been happening to me from the beginning!

they assured me that the emails are tied to my next cc number and not the other way around. but then again, if my next cc number can access multiple next reward accounts, i assume there is someone out there that can access mine as well. i think i now have 3 emails attached when i used to have 2. shake head

hopefully they will at least check the name on the account before using a reward.
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Joined Jul 2006
shopaholic/dealaholic
> bubble2 1,645 Posts
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nerdicus
01-21-2013 at 08:56 AM.
01-21-2013 at 08:56 AM.
Offer code SHIP25 has not been applied to your order. Offer code SHIP25 is not yet active. Please review the offer details or call (800) 970-1109 for assistance.

Coverlaugh it was worth a shot.
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Joined Dec 2005
Ordering Queen
> bubble2 902 Posts
6,409 Reputation
kurips
01-21-2013 at 09:00 AM.
01-21-2013 at 09:00 AM.
Quote from nerdicus :
y'all are late to the game - this has been happening to me from the beginning!

they assured me that the emails are tied to my next cc number and not the other way around. but then again, if my next cc number can access multiple next reward accounts, i assume there is someone out there that can access mine as well. i think i now have 3 emails attached when i used to have 2. shake head

hopefully they will at least check the name on the account before using a reward.
so i was only asked which of the 2 emails once, so for all my other purchases, were they choosing the email address for me?
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Joined Jul 2006
shopaholic/dealaholic
> bubble2 1,645 Posts
1,801 Reputation
nerdicus
01-21-2013 at 09:13 AM.
01-21-2013 at 09:13 AM.
Quote from kurips :
so i was only asked which of the 2 emails once, so for all my other purchases, were they choosing the email address for me?
yes, probably. or perhaps they weren't even looking up your next account. does your receipt show your name and next points?

i found that they didn't properly train some employees to look up the next account. it doesn't matter anyway - my points never seem to show up anyhow. i always have to call it in.
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