RETIRED The Official Good Girls Thread

i've been shopping with them for a shorter period of time. i only got a wrong order once. i forgot what happened to that order - i think they sent me the correct item and i sent back the wrong items.

the other times seemed like shipping errors so it really wasn't their fault. though now i know that each time i called in it counted against me. that's not very cool.

i know mistakes are bound to happen but i think express is actually one of the companies that tries pretty hard to be nice. you should try talking to limited cs. now THEY'RE a PITA. they don't even try - it's surprising to get someone nice. i tried to get a return label taken off (5.99 or 6.99 - my return was 3 items it wasn't like i even sent a huge box or anything - they charged me for 2 labels) and they refused.

you should send back everything you can k

http://shop.nordstrom.com/s/enzo-...ts-_-1_3_C

Sorry there is the link

here's a lovely dress for $15. i like it a lot, the fit, the price, the pockets... that is except for it being leopard. i think i'm keeping it anyway. looks professional too.
Attachment 1775160

the chiffon gathered skirt is short for those of you taller than me thinking about it. it is also very voluminous, but i like the pockets. i bought in 2 and 4. i tried on the 2, it's a little big on the waist. i haven't gotten to trying the 4. i'm undecided about it. it's cute though.

i don't think i'm keeping the corset pencil skirt. it does what those office skirts from exp does to me... 2 is small in the waist but ok on the hips, 4 is right on the waist but too much unfilled space everywhere else.

strapless embellished dress. great deal for $25, comes with bra straps and pockets. i fit ok in the 4. but then again, nowhere to wear.
Attachment 1775166


it is on the invoice and ship confirm. in my other order, there is one thing missing in the package but it is in the invoice but the ship confirm had the correct number of items and total, and i received a cancellation, plus the package had a note on it about it. the crackle knit had no indication of it missing. i was right holding on to original purchases until the rebuy is in your hands.

i was able to try it in black in the store last year. i liked the way it looked but i thought it wasn't practical. i skipped it in favor of the peplum moto.

https://www.facebook.com/thecoffe...705274503/

Coffee Bean B1G1 free on VDAY ; )

this is the end of express for me. i called about the missing jacket. they can't refund me because they saw on my account the things that cs have done for me - like say when they don't ship something so they reship it, or when i call for wrong item shipped and they had to ship a new one to me and i ship the wrong item back to them. i got connected to a supervisor. for them, i have done this too many times. therefore, they can not do anything for me. they won't refund, but i can do a charge back with the cc. they were looking as far back as 2011 for counting how much the cs has done for me. i explained that this wouldn't have happened if they don't make mistakes. and that if you look at it % wise given that i am placing many orders, this is really just a few times. in short, i am suspicious to them. to them, the jacket was sent to me. i told him not to say that because i don't have it, they could have sent it somewhere else. knowing some of yall receive items you didn't order. oh, and he always says we have done these things numerous times for you as courtesy. i told him it is not courtesy, because they are supposed to correct their mistakes.

after i have raised my voice, he did "research", and decided he was making me find another item to put a discount on (probably kinda like a credit). i said i'm not in the mood to shop from them anymore so i insisted for refund. i was going to be connected to the supervisor's supervisor, but then he came back and told me he'll just refund. so i confirmed that in the future, any mistake on their part would have to be fixed by me making a chargeback to the cc and he said yes. so i told him they're making the cc responsible for their mistakes. (also, won't the cc mark me too if i had to chargeback multiple times?) also i told him if they're suspicious of me, i was suspicious at them too sending me cheap tops for the leather jacket i ordered. also told him i'm telling this to my friends.

so that's it for me. probably good for me though that they make me not like shopping with them anymore. i'm not sure if starting over with a new account would help... (an account i'd have to slowly up to a-list?). but i am really angry right now, i'm only thinking of just using up my reward in store and exchanging a dress i have here on an exchange-only receipt.

thank you exp for making me ban you officially. i'll be glad for my $ to go to my savings instead.

Has anyone ordered these Pink knee high socks?

http://www.victoriassecret.com/cl...ueType=CLR


I ordered the university of Florida socks, but the white sock only was a university of Kentucky sock. It wasn't a returned pair or anything. I called CS and they are sending me new socks, I just hope the white sock isn't another Kentucky one. Very strange..... I only ordered the socks to wear at the hospital during labor because my childbirth class instructor told us to bring knee high socks to wear with the hospital gown because its very cold.

Gevalia k cup freebie-- https://www.facebook.com/GevaliaC...2191340073

i can still get by returning all i have now in the store. but i'm thinking i should just send them back to their inventory. but that's $8 from my pocket.

dh must be happy that i am hating on them. less spending for me. but i feel like i need to shop exp fs is too good! but i know they'll mess up some more in the future, then i'll have to deal with the cc. and if i have to do chargebacks multiple times by cc, then i'll be a suspect again, this time with the cc.

i wonder if it have made a difference that i'm calling them about the issues. maybe i should have just sent them the items back with the rest of my returns and just mark wrong item sent, and so they didn't have to send me new ones overnight. he seems to keep repeating me about the overnight sending and the waiving of the return shipping. and when they sent me that dolman stripe tee that are misaligned, and they had to resend me a replacement, i wonder if that counted as well.

i don't regret whatever i did though. it's just normal to ask for issues corrected. i wouldn't have wanted to keep two tops that i didn't order for the price i paid the jackets for. it is bound to happen when they are inaccurate. it's just a matter of time. at least yall know now that there is a limit to their nice cs.

hey girls. I have a question for you. Do you think this is real http://www.ebay.com/itm/111005582...1439.l2649
I have the matching pants, but they material feels really different.

When checking my orders to see when they'd arrive, I noticed I ordered 2 blue & 2 purple lace yoke tees in S instead of one in S & one in XS. Should I order the XS or just keep the S, regardless of how it fits. I hate to return 2 tops in the same color & size. I did it once before without even realizing it & the SA mentioned it to DH. What would you all do?



I agree with the others. The first dress looks great on you.



Thanks



Sorry, kurpee. That stinks.



They sent a Kentucky sock to a Gator fan? That goes way beyond making a simple mistake. They're lucky they didn't get cussed out.

When checking my orders to see when they'd arrive, I noticed I ordered 2 blue & 2 purple lace yoke tees in S instead of one in S & one in XS. Should I order the XS or just keep the S, regardless of how it fits. I hate to return 2 tops in the same color & size. I did it once before without even realizing it & the SA mentioned it to DH. What would you all do?

https://slickdeals.net/f/5845520-Sedu-Revolution-3600i-Pro-Hair-Dryer-Set-79-Free-Shipping?v=1

sedu dryer deal. i love mine. it's not this specific model though.

Just a heads up girls, I used the 2nd day free shipping code that came in one of the VS catalogues and I was charged the full shipping amount even though I used the code. I caught that when going through my VS card and matching it to my spreadsheet. I saw a credit of ~18.xx, but I am 8.93 short.

this is the end of express for me. i called about the missing jacket. they can't refund me because they saw on my account the things that cs have done for me - like say when they don't ship something so they reship it, or when i call for wrong item shipped and they had to ship a new one to me and i ship the wrong item back to them. i got connected to a supervisor. for them, i have done this too many times. therefore, they can not do anything for me. they won't refund, but i can do a charge back with the cc. they were looking as far back as 2011 for counting how much the cs has done for me. i explained that this wouldn't have happened if they don't make mistakes. and that if you look at it % wise given that i am placing many orders, this is really just a few times. in short, i am suspicious to them. to them, the jacket was sent to me. i told him not to say that because i don't have it, they could have sent it somewhere else. knowing some of yall receive items you didn't order. oh, and he always says we have done these things numerous times for you as courtesy. i told him it is not courtesy, because they are supposed to correct their mistakes.

after i have raised my voice, he did "research", and decided he was making me find another item to put a discount on (probably kinda like a credit). i said i'm not in the mood to shop from them anymore so i insisted for refund. i was going to be connected to the supervisor's supervisor, but then he came back and told me he'll just refund. so i confirmed that in the future, any mistake on their part would have to be fixed by me making a chargeback to the cc and he said yes. so i told him they're making the cc responsible for their mistakes. (also, won't the cc mark me too if i had to chargeback multiple times?) also i told him if they're suspicious of me, i was suspicious at them too sending me cheap tops for the leather jacket i ordered. also told him i'm telling this to my friends.

so that's it for me. probably good for me though that they make me not like shopping with them anymore. i'm not sure if starting over with a new account would help... (an account i'd have to slowly up to a-list?). but i am really angry right now, i'm only thinking of just using up my reward in store and exchanging a dress i have here on an exchange-only receipt.

thank you exp for making me ban you officially. i'll be glad for my $ to go to my savings instead.