Joined May 2010
L3: Novice
Forum Thread
amazon closed my account
August 31, 2013 at
11:26 PM
in
Question
(2)
Got a email that amazon closed my account, due to recieving a refund on 2 orders I returned due to the items were not working so they closed my account, and I had a lot of money in my account still from my surveys, now im out so much money, does anyone know how I can get my money I contacted them and they said I maynot be able to get it back
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I think I returned one item, one printer stolen off porch replaced no issue and one double order returned
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$1600.09
75 orders
no returns/refunds
$112,000 with 898 orders
25 returns (7 damaged/defective, 11 unwanted or no reason given, 4 quality unacceptable/missing parts, 2 exchanges and 2 insufficient address)
2.8% return rate
5 Refunds for total $40.37, 6 returns,
4 of the returns were for an item my dad bought that was different from the picture on the website
he bought 2 of the item, told amazon it was different from the website picture, got an exchange in which they sent the same thing again, then returned it again and just asked for a refund.
1 return/refund in which the book I bought was damaged when I got it,
Other 2 refunds were actually price adjustments on preorder.
$4662 (128)
Refunds (9) $226
Returns (8) 5 unwanated, 1 defective and 2 wrong item ordered
6.6% return rate
7.0% refund rate (4.8 % return amt)
I'm not afraid of amazon if I want a refund or return so be it.
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Click column in excel look at bottom