Slickdeals is community-supported.  We may get paid by brands for deals, including promoted items.
Forum Thread

Amazon closed my account

1,923 199 December 4, 2013 at 05:19 AM
So my wife account on Amazon got closed due "continued to request refunds for a significant number of your orders." Basically we had a baby and she was buying and returning stuff, but still keeping a lot of stuff. But I guess they have there reasons, anyway my account which had the same amazon visa card (sharing rewards) also got closed due to being linked to this account. I had student prime and over all loved my account and had good standings. What can I do now ? From reading around I see that they are using the billing address and/or Credit card/Bank information to link accounts, not the delivery address. This really sucks !

165 Comments

Your comment cannot be blank.

Sign up for a Slickdeals account to remove this ad.

Joined Mar 2013
Permanently Banned
> bubble2 1,093 Posts
407 Reputation
Marijke
12-05-2013 at 09:00 AM.
12-05-2013 at 09:00 AM.
Quote from yozh :
I`m not arguing I`m discussing... Also what post are you referring to. Because I must of missed it.
Here you go.

Quote from Marijke :
In a nutshell, this is how you can set up a new account:

A corporation is considered a separate person under the law. So step one is to form an S-Corp or LLC. They charge as little as $69 for a basic LLC. Plus you will have to pay a filing fee to your state. Some states charge a really high filing fee. Washington State it costs $200, but Nevada is only $75, so that is one option since you do not have to live in Nevada to have a corporation there.

Next you will need a new email address and a physical address. The email address is easy. For a physical address you want to just rent a box in one of those mailbox franchises that exist in almost every town. (There is another advantage of this. The mailbox place is a commercial address. When you have goods shipped to you, it is cheaper to ship to a commercial address than a residential one. This savings can easily pay for the box rental).

Once you get a commercial address, you will now need a bank account and Visa card in the name of the business. Just take your articles of incorporation to your local bank, open an account in the name of your business (your LLC name) and ask for a Visa Debit card for the account.

Now you just need to do one last thing. Amazon logs your IP address, so you will need to change that.

Now you should be ready to apply for a new account. Just one more thing; when you name your corporation or LLC, use a name different than your own. If your Amazon account was in the name of Susan Jones, don't name your LLC: Susan Jones, LLC. Your LLC doesn't have to be named after you, you can pick any name you like that isn't being used by someone else.

EDIT: oh, and something else, buy a new computer, like a dell laptop for $250 and use it to access your Amazon account. Amazon will read the computer information and so a new computer is key (some claim you can Reformat your hard drive or restore it to pre-Amazon days. Amazon plants permanent cookies on your drive that even a new IP will not cover-up.)
Reply
Joined Dec 2013
L1: Learner
> bubble2 9 Posts
14 Reputation
olyyolyy
12-05-2013 at 09:05 AM.
12-05-2013 at 09:05 AM.
Quote from yozh :
I did not provide actual exact examples. I just gave general overview. There is no point in going back and sorting out orders and figuring out exactly how many packages of bottles were returned. Formula we bought at drugstore and CVS so thats not even it... diapers.com is amazon if you didnt know that....

Your last statement is kind of silly... and I dont think I should respond to it anyway...
Hey you painted this picture, don't blame the critics for pointing out it looks like a framed turd.
Reply
Joined Apr 2008
http://macgeekworld.com
> bubble2 1,923 Posts
199 Reputation
Original Poster
yozh
12-05-2013 at 09:08 AM.
12-05-2013 at 09:08 AM.
Quote from Marijke :
Here you go.
Yeah just found that my self, must of missed it yesterday. ok. So few things, first thanks for taking your time and putting that together. Second thing, WOW this is crazy just to shop on amazon to go thru all of that ? I wrote more, but just erased it, basically if my other accounts for my grandparents and my parents wont work I will see what I can do. But just to shop on amazon I will not go thru that hell...

Quote from olyyolyy :
Hey you painted this picture, don't blame the critics for pointing out it looks like a framed turd.
Yeah I did I guess, but people here saying I didnt return 1 thing to amazon and I rather eat the cost of the item then return it? Really ? like almost sounds like instead of providing a helpful feedback Im getting jumped on.... Anyway thank you for feedback.
Reply
Last edited by yozh December 5, 2013 at 09:10 AM.
Joined Mar 2011
L10: Grand Master
> bubble2 6,641 Posts
1,151 Reputation
ballershanelle
12-05-2013 at 09:11 AM.
12-05-2013 at 09:11 AM.
I think the pt of what the sd are getting across or not is...we use amazom as the best or cheapest option because...the items are generally researched, tested or have been purchased elsewhere and we know it will work besides any malfunction. We hope, anyway. We know about the fickle banning!! The freaking risk.

The area of clothing and shoes can be tricky at most online stores, especially, if its not a familiar item to you. Ex., i use finishline.com and yes, i return things. Despite trying things on in the b&m. I still come up short on other styles w the same size. So, i get peed. Finishline monitors returns and i run the risk of being banned. I try not to buy from those types of places-too much- knowing sizing is an issue. I may get, banned but i am willing to risk a finishline vs an amazon account that has no b&m.

We try not to treat amazon like a, "lets see if it fits retailer" because im sure its a 50/50 chance. For that, we use a generious return store like walmart, target, department stores and buy/return. Amazon is my movie hub. I buy tools, detergent, books, etc.,..i buy things that i know should be ok.

* w taxes being charged, amazon is not the best deal for me, now. Target also price matches amazon, 90 day returns on lots of items and i have a target red card(, 5% extra off.) I go for the deal and target is getting my $.

You were following the return offer but got F!
Sorry about your situational ban. It suxs.
Reply
Last edited by ballershanelle December 5, 2013 at 09:41 AM.
Joined Jan 2010
L4: Apprentice
> bubble2 334 Posts
83 Reputation
svi12345
12-05-2013 at 10:08 AM.
12-05-2013 at 10:08 AM.
Quote from PandaHouse :
Almost every retailer has a system to ban the people that do habitual returns these days. BestBuy and GameStop are the 2 that come to mind with the stricter policies that sometimes catch even normal shoppers off-guard.
Going back years and years...Express (the clothing store) used to track their returns at least way back in the early 2000s (probably earlier). I know someone who got banned from further returns because her sister who lived in the same household returned too many things. All of the returned items were in good condition and with receipt within two weeks; they just didn't want a finicky customer. I do think these policies can be unfair, especially in cases when there hasn't really been "abuse" but I understand that Amazon is a business and it must be run like a business.

Email warning would have been nice, but they did let you return all those baby items for free--they just didn't want to sell you anything else anymore; you can't say they didn't honor their advertising.

By the way, doesn't Amazon also own Zappos?
Reply
Joined Dec 2013
L1: Learner
> bubble2 9 Posts
14 Reputation
olyyolyy
12-05-2013 at 04:47 PM.
12-05-2013 at 04:47 PM.
Quote from yozh :

Yeah I did I guess, but people here saying I didnt return 1 thing to amazon and I rather eat the cost of the item then return it? Really ? like almost sounds like instead of providing a helpful feedback Im getting jumped on.... Anyway thank you for feedback.


I agree some of the responses are ludicrous about keeping stuff you don't need or that doesn't work for you especially from a store that encourages hassle free returns in its marketing agenda since it has no physical stores. I am curious as to what the returns and purchases were and thought you were being literal with the formula and bottles example. Like many here I also purchase and return on amazon a lot and would like to know what exactly the purchases/returns were that warranted this ban. Maybe if you are more transparent you will gain attention for being unjustly blacklisted and can get your account legitimately reinstated.
Reply
Joined Apr 2008
http://macgeekworld.com
> bubble2 1,923 Posts
199 Reputation
Original Poster
yozh
12-05-2013 at 04:56 PM.
12-05-2013 at 04:56 PM.
Quote from olyyolyy :
I agree some of the responses are ludicrous about keeping stuff you don't need or that doesn't work for you especially from a store that encourages hassle free returns in its marketing agenda since it has no physical stores. I am curious as to what the returns and purchases were and thought you were being literal with the formula and bottles example. Like many here I also purchase and return on amazon a lot and would like to know what exactly the purchases/returns were that warranted this ban. Maybe if you are more transparent you will gain attention for being unjustly blacklisted and can get your account legitimately reinstated.

Unfortuantly once you banned thats it. The account Im trying to get back does not get looked at by it self they are looking at my wifes and my account combined. I spoke to my wife and she thinks its the boots, since she ordered few pairs and returned them as they didnt fit and/or she didnt like. Again she took there return policy as its stated, while she was endless customer she had no issues. I could go back and try to sort out the returns vs purchases, but there is no point at all at this time as there policy is random. I guess dont expect to return many things when you buy from them and be careful how your family accounts would be linked. Anyway it is a buisness and they are not required to sell to me if they dont feel like it based in my purchase habits, Im over it and will just have to find a way to order from them some otherway. Im just pissed about my kindle books and them closing my prime video which I had at 39$. But whatever time to move on. Just tought I share here and get some feedback
Reply

Sign up for a Slickdeals account to remove this ad.

Joined Dec 2013
L1: Learner
> bubble2 9 Posts
14 Reputation
olyyolyy
12-05-2013 at 05:24 PM.
12-05-2013 at 05:24 PM.
Quote from yozh :
Unfortuantly once you banned thats it. The account Im trying to get back does not get looked at by it self they are looking at my wifes and my account combined. I spoke to my wife and she thinks its the boots, since she ordered few pairs and returned them as they didnt fit and/or she didnt like. Again she took there return policy as its stated, while she was endless customer she had no issues. I could go back and try to sort out the returns vs purchases, but there is no point at all at this time as there policy is random. I guess dont expect to return many things when you buy from them and be careful how your family accounts would be linked. Anyway it is a buisness and they are not required to sell to me if they dont feel like it based in my purchase habits, Im over it and will just have to find a way to order from them some otherway. Im just pissed about my kindle books and them closing my prime video which I had at 39$. But whatever time to move on. Just tought I share here and get some feedback

Fair enough, thank you for sharing. I had no clue amazon banned accounts in this capacity.
Reply
Joined Dec 2008
The Po-Po is here.
> bubble2 3,398 Posts
149 Reputation
genghiskhan
12-05-2013 at 05:30 PM.
12-05-2013 at 05:30 PM.
Funny people comparing retuens to a B&M store vs Amazon. When you return to a B&M they lose no money. Amazon has to eat the shipping cost twice. The initial mailing and the return.

As to OPs account being closed I would hazard a guess that the main reason was the shared CC.
Reply
Joined Apr 2008
http://macgeekworld.com
> bubble2 1,923 Posts
199 Reputation
Original Poster
yozh
12-05-2013 at 05:49 PM.
12-05-2013 at 05:49 PM.
Just got email from Jeffs office and they looked over all the accounts and said nope. There policy was abused. Oh well. Thanks for feedback guys.
Reply
Joined Jan 2010
L4: Apprentice
> bubble2 334 Posts
83 Reputation
svi12345
12-05-2013 at 08:55 PM.
12-05-2013 at 08:55 PM.
Quote from yozh :
....I spoke to my wife and she thinks its the boots, since she ordered few pairs and returned them as they didnt fit and/or she didnt like. Again she took there return policy as its stated, while she was endless customer she had no issues. I could go back and try to sort out the returns vs purchases, but there is no point at all at this time as there policy is random.
I actually doubt it's the boots because shoe returns are really common for catalog/online type companies and there is no way Amazon doesn't know that (since they own Zappos and Endless). I mail order almost all of my clothing and shoes (maybe 90%) and the things that I most return are shoes and coats. Both of those items are known for high rates of return. I've probably returned half the coats I've purchased and a quarter of the footwear and I've never been banned by any company.

I guess that could have changed since Amazon has had to lower their prices (I know Endless had free shipping and returns but also charged about $5 more than most of their competitors on popular shoes to soak up the possible return costs). But if it has, a lot of their fashion customers would be banned by now.
Reply
Joined Apr 2008
http://macgeekworld.com
> bubble2 1,923 Posts
199 Reputation
Original Poster
yozh
12-06-2013 at 04:15 AM.
12-06-2013 at 04:15 AM.
Quote from svi12345 :
I actually doubt it's the boots because shoe returns are really common for catalog/online type companies and there is no way Amazon doesn't know that (since they own Zappos and Endless). I mail order almost all of my clothing and shoes (maybe 90%) and the things that I most return are shoes and coats. Both of those items are known for high rates of return. I've probably returned half the coats I've purchased and a quarter of the footwear and I've never been banned by any company.

I guess that could have changed since Amazon has had to lower their prices (I know Endless had free shipping and returns but also charged about $5 more than most of their competitors on popular shoes to soak up the possible return costs). But if it has, a lot of their fashion customers would be banned by now.

You might be right. But last things that my wife purchased and returned were boots, so that might of pushed it over the edge, combined with other earlier in the year baby returns ?
Reply
Joined Aug 2008
L6: Expert
> bubble2 1,307 Posts
1,234 Reputation
wanderingwillow
12-06-2013 at 04:35 AM.
12-06-2013 at 04:35 AM.
I've had 3 returns to Amazon this year...a laptop charger(defective 3rd party seller), a book(they said keep the book), and a toner(3rd party seller, bought on Amazon, replacement sent).

I do have a question, does Amazon count the returns that you make to other sellers?
Reply
Joined Apr 2008
http://macgeekworld.com
> bubble2 1,923 Posts
199 Reputation
Original Poster
yozh
12-06-2013 at 04:41 AM.
12-06-2013 at 04:41 AM.
Quote from wanderingwillow :
I've had 3 returns to Amazon this year...a laptop charger(defective 3rd party seller), a book(they said keep the book), and a toner(3rd party seller, bought on Amazon, replacement sent).

I do have a question, does Amazon count the returns that you make to other sellers?
No idea. But the return that I need to make right now is from 3rd party seller and it doesnt look like they want to take it back or provide shipping labels. This is such a mess Smilie
Reply

Sign up for a Slickdeals account to remove this ad.

Joined Aug 2008
L6: Expert
> bubble2 1,307 Posts
1,234 Reputation
wanderingwillow
12-06-2013 at 04:43 AM.
12-06-2013 at 04:43 AM.
BTW, it looks like Amazon is trading in Mad Men Season 6 DVDs for 15.10 new. They were $10 on Amazon BF
Quote :
You have selected to trade in Mad Men: Season Six for up to a $15.10 Amazon.com Gift Card.
Reply
Page 11 of 12
Start the Conversation
 
Link Copied

The link has been copied to the clipboard.