Guys, please feel free to move this to the appropriate forums. It is just an announcement and I only post when I have serious complaints that I would like to share/warn you. I don't care about thumb up/down or left/right
I just found out that Groupon quietly closed several of my extra groupon accounts. They did not contact me in advance to arrange a proper closure or transfer/refund of my remaining groupon bucks or unused groupon vouchers. Luckily I have a full records of these and I contacted them and got a surprised response from their manager. Apparently, they thought that I did not have a records of my used vouchers or my buck balance and they did not mention these if the vouchers have not been printed/viewed/downloaded. Maybe they hoped I forgot them all.
This is problem is ongoing, but I think it is a business fraud that they did not inform their customers and simply stole their customer's money (by not mentioning remaining bucks and unused unprinted/unviewed groupon vouchers). I wonder if someone can start a law suit regarding this. I will be all in and I believe most of us have multiple accounts and are victims. Please share your ideas.
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The following is an excerpt from Groupon's terms of use, located here [groupon.com]:
The following activities are prohibited on the Site and constitute violations of these Terms of Use:
Submitting any content to the Site that:
Tofu Vic
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I just found out that Groupon quietly closed several of my extra groupon accounts. They did not contact me in advance to arrange a proper closure or transfer/refund of my remaining groupon bucks or unused groupon vouchers. Luckily I have a full records of these and I contacted them and got a surprised response from their manager. Apparently, they thought that I did not have a records of my used vouchers or my buck balance and they did not mention these if the vouchers have not been printed/viewed/downloaded. Maybe they hoped I forgot them all.
This is problem is ongoing, but I think it is a business fraud that they did not inform their customers and simply stole their customer's money (by not mentioning remaining bucks and unused unprinted/unviewed groupon vouchers). I wonder if someone can start a law suit regarding this. I will be all in and I believe most of us have multiple accounts and are victims. Please share your ideas.
The following activities are prohibited on the Site and constitute violations of these Terms of Use:
Submitting any content to the Site that:
Tofu Vic
I highlighted relevant text in red.
Tofu Vic
I am sorry to hear that you may have lost some money and/or vouchers. Although I lack legal expertise, I do not think taking legal actions in this situation would prove fruitful.
Tofu Vic