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Turo: Got in an accident. Credit Card didn't cover anything
December 1, 2016 at
12:40 PM
Thread Details
Last Edited by firewire0 December 1, 2016 at 12:42 PM
Recently got in an accident with Turo. I paid the $500 deductible.
It was my understanding that the credit card (Barclays if it matters) would cover the $500, but I put through the claim. Turo actually handled all the paperwork and communication. And the claim was denied.
So my $40 rental now became $540.
Is this just because it's Turo and not a typical car rental?
It was my understanding that the credit card (Barclays if it matters) would cover the $500, but I put through the claim. Turo actually handled all the paperwork and communication. And the claim was denied.
So my $40 rental now became $540.
Is this just because it's Turo and not a typical car rental?
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Quote
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What is this benefit?When certain terms and conditions are met, the Visa Auto Rental Collision Damage Waiver benefit ("Auto Rental CDW") provides— at no additional charge—reimbursement for damage due to collision or theft up to the actual cash value of most rental vehicles. In your country of residence, this benefit is supplemental to, and excess of, any valid and collectible insurance from any other source. Here are answers to some commonly asked questions about the benefit. Who is eligible? You are eligible only if you are a valid cardholder whose name is embossed on an eligible U.S.-issued Visa card. Only you as the primary renter of the vehicle and any additional drivers permitted by the auto rental agreement are covered. What is covered? Subject to the terms and conditions in this Guide to Benefit, Visa Auto Rental CDW reimburses you for covered damage or theft to a rental vehicle while it is your responsibility as well as valid administrative and loss-of-use charges imposed by the auto rental company and reasonable towing charges. Only vehicle rental periods that neither exceed nor are intended to exceed fifteen (15) consecutive days within your country of residence or thirty-one (31) consecutive days outside your country of residence are covered. |
4 Comments
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Also, some individual owners (not so much the companies doing this) on Turo are downright scumbags. I take my preferred car rental chain and elite status anyday.
Many renters (not you of course) abuse the cars without a care, so there are charges for cleaning, removing smoke, etc. This is a non-issue for most transactions, since most renters & owners don't abuse situations.