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250GB WD Blue 2.5" PC SSD Solid State Drive Expired

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Dell Home & Office has 250GB WD Blue 2.5" PC SSD Solid State Drive (WDS250G1B0BA) on sale for $19.99. Shipping is free. Thanks hermitman & jkarr505

Dell Home & Office also has 250GB WD Blue PC M.2 2280 SSD Solid State Drive (WDS250G1B0B) on sale for $29.99. Shipping is free.
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Edited January 4, 2017 at 08:12 PM by
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Last Edited by frequentd January 28, 2017 at 02:12 AM
How to actually get your refund


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http://www.dell.com/learn/us/en/v...ale-retail

Orders, Pricing and Payments. Dell strives to communicate accurate pricing and product information but will not be held responsible for any pricing, typographical, or other errors in such communications. Your order is subject to cancellation by Dell, in Dell's sole discretion. Unless otherwise agreed to by Dell, payment must be received by Dell prior to our acceptance of an order. Dell may process payment for and ship parts of an order separately.
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In for reading 2 pages of comments about price mistakes and ordering items they never expect to arrive. 👍
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Looks like m.2 is there for $29.99

Market Value $129.99
Total Savings $100.00
Dell Price$29.99

WD Blue PC SSD WDS250G1B0B - Solid state drive - 250 GB - internal - M.2 2280 - SATA 6Gb/s - UL, TUV, BSMI, FCC, KC

http://www.dell.com/en-us/shop/wd-blue-pc-ssd-wds250g1b0b-solid-state-drive-250-gb-internal-m-2-2280... [dell.com]
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Just tried to price match at Cinnabon. They said they sell cinnamon buns, not hard drives. WTF
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Joined Jul 2009
L1: Learner
> bubble2 15 Posts
10 Reputation
schreckles
01-26-2017 at 01:52 PM.
01-26-2017 at 01:52 PM.
Quote from xbladr :
Still no refund after i was told on multiple occasions 5-7 business days. I am filing a dispute this is crazy

Same here. I've talked to 4 Dell reps and each one has promised the same thing. I have NO PROBLEM with the fact that they cancelled the order due to a pricing mistake. Granted, some warning would've been nice, rather than checking tracking after it was supposed to have been delivered. My problem is with the fact that they still haven't done anything about the money they owe me, three weeks later. I've been buying through Dell in some capacity for the past fifteen years, but I'm done at this point. I'm contacting USAA for a charge back instead, and I'd suggest the same of anyone else dealing with them.
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Joined Jul 2015
L9: Master
> bubble2 4,391 Posts
287 Reputation
benanfisa1
01-26-2017 at 03:29 PM.
01-26-2017 at 03:29 PM.
Quote from mannylee86 :
Correction. I used chase sapphire reserve credit card for price protection because discover doesn't cover computer parts anymore. All you do is purchase the item from other vendors (Amazon, b&h, etc..) then you do screenshot of the price from Dell with date and time. Then just call up the benefits department and ask for price protection and submit the required documents.
Is it still possible to do this, meaning do you have a sceenshot I can use for doing the same thing that you did, I really would like to do it somehow.
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Joined Sep 2006
L7: Teacher
> bubble2 2,052 Posts
1,153 Reputation
mannylee86
01-26-2017 at 03:40 PM.
01-26-2017 at 03:40 PM.
Quote from benanfisa1 :
Is it still possible to do this, meaning do you have a sceenshot I can use for doing the same thing that you did, I really would like to do it somehow.
You cannot do this anymore. You have to buy the item first,then search for lower price.
Reply
Joined Jul 2015
L9: Master
> bubble2 4,391 Posts
287 Reputation
benanfisa1
01-26-2017 at 04:49 PM.
01-26-2017 at 04:49 PM.
Quote from mannylee86 :
You cannot do this anymore. You have to buy the item first,then search for lower price.
So they would take a screenshot from the day this was live.
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Joined Aug 2008
L9: Master
> bubble2 4,539 Posts
3,354 Reputation
foxfai
01-26-2017 at 06:08 PM.
01-26-2017 at 06:08 PM.
This is what I got after filing a dispute from Discover card:


Quote :
This case has been closed in your favor, as we have not received a response to our request from the Merchant. A credit will be applied to your account, and any temporary credit previously ap plied during our investigation will be reversed. Any interest or fees that may have been added to your account as a result of this issue have also been corrected.
In any case, Dell has bad customer service. They don't even respond to the CC company.
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Joined Sep 2006
L7: Teacher
> bubble2 2,052 Posts
1,153 Reputation
mannylee86
01-26-2017 at 06:09 PM.
01-26-2017 at 06:09 PM.
Quote from benanfisa1 :
So they would take a screenshot from the day this was live.
Yes, on the day or later (within certain days depending on the creditcard you used)
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Joined Mar 2010
L6: Expert
> bubble2 1,033 Posts
131 Reputation
billyloon
01-27-2017 at 08:30 AM.
01-27-2017 at 08:30 AM.
Has anyone actually received their refund yet back to their credit card without filing a dispute with the credit card company? This is ridiculous.
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Joined Feb 2009
L8: Grand Teacher
> bubble2 3,488 Posts
265 Reputation
sdaddict001
01-27-2017 at 09:48 AM.
01-27-2017 at 09:48 AM.
Quote from billyloon :
Has anyone actually received their refund yet back to their credit card without filing a dispute with the credit card company? This is ridiculous.
Got one order refunded today back on discover. Still waiting for second but hopefully that will be tomorrow. From what I can tell, the way to verify if your refund is in progress or not is on the Order Status page, Click on the Dell Purchase ID number for the order. Then click on the View Return Details. This will show you where it's at in the process. If it's in Awaiting Return Shipment , that means you have to call Dell and let them know that the order has already been received by Dell. I gave them the link to FedEx tracking page for the return shipment that shows item was delivered back to Dell on 1/12. After this, they will "start" the refund process and your status should update to Items Received. It takes about three days AFTER items received status to get to Refund Sent. About one day to two for the credit to appear on the account. Hope that helps.
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Joined Nov 2010
L7: Teacher
> bubble2 2,820 Posts
437 Reputation
wolve3
01-27-2017 at 04:01 PM.
01-27-2017 at 04:01 PM.
Quote from htaddicted :
Got one order refunded today back on discover. Still waiting for second but hopefully that will be tomorrow. From what I can tell, the way to verify if your refund is in progress or not is on the Order Status page, Click on the Dell Purchase ID number for the order. Then click on the View Return Details. This will show you where it's at in the process. If it's in Awaiting Return Shipment , that means you have to call Dell and let them know that the order has already been received by Dell. I gave them the link to FedEx tracking page for the return shipment that shows item was delivered back to Dell on 1/12. After this, they will "start" the refund process and your status should update to Items Received. It takes about three days AFTER items received status to get to Refund Sent. About one day to two for the credit to appear on the account. Hope that helps.
My order doesn't even show as pending a return. It shows as "Delivered" and that's it. No refund from Dell, but I filed a dispute with my credit card company already. I suppose I could have requested a return instead of filing a CC dispute, but that makes no sense to me since I never received the product in the first place.
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Joined Dec 2007
L2: Beginner
> bubble2 76 Posts
37 Reputation
frequentd
01-28-2017 at 01:43 AM.
01-28-2017 at 01:43 AM.
Here's how I got both of my orders refunded:
  1. ​Send an email to Dell using the form on their website. I had 2 orders, so I sent 2 separate emails just in case.
  2. I picked that I hadn't received my package as the option.
  3. I then explained the situation *POLITELY* and asked for a refund
  4. Someone responded within 1 business day that they had started the refund process, and it would take 8 to 10 days.
  5. Within 2 business days, I got the refund in my Paypal account.
Reply
Last edited by frequentd January 30, 2017 at 05:36 AM.
Joined Jul 2014
L9: Master
> bubble2 5,623 Posts
472 Reputation
FHRITP
01-28-2017 at 04:24 AM.
01-28-2017 at 04:24 AM.
so much pwnage its not even funny.
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Joined Nov 2003
L9: Master
> bubble2 5,153 Posts
702 Reputation
bestdeal
01-28-2017 at 07:28 PM.
01-28-2017 at 07:28 PM.
Dell is a junk company.

Disrupted the shipment and refuse the refund promptly.

Wish it goes to bankruptcy soon
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Joined Jun 2005
I have a lot to say, Firs
> bubble2 850 Posts
304 Reputation
Chef_
01-29-2017 at 07:41 AM.
01-29-2017 at 07:41 AM.
Quote from frequentd :
You don't have to report this to the BBB, change.org, Paypal, your credit card, or send a tweet to Donald Trump asking him to "Make Dell Pricing Errors Great Again" to actually get the refund.
Four weeks without a refund, you had to ask for one, and you're saying to not report this? It is our duty to report this.

Price mistake is one thing, but blatant withholding of refunds, that's just bad business. Dell deserves the bad publicity and Slickdeals shouldn't promote deals with a company like this.
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Joined Dec 2007
L2: Beginner
> bubble2 76 Posts
37 Reputation
frequentd
01-29-2017 at 11:21 PM.
01-29-2017 at 11:21 PM.
Quote from Chef_ :
Four weeks without a refund, you had to ask for one, and you're saying to not report this? It is our duty to report this.
That's not what I said at all. All I meant is that you can easily get the refund after 1 short email to Dell.

If you want to punish Dell for how they handled this (which I agree was bad), then feel free to report it to whomever you want.

Just trying to help people get the refund if they haven't had any luck. The last sentence that you quoted was a joke anyway.
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Last edited by frequentd January 29, 2017 at 11:24 PM.

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Joined Mar 2010
L6: Expert
> bubble2 1,033 Posts
131 Reputation
billyloon
01-30-2017 at 07:22 AM.
01-30-2017 at 07:22 AM.
Finally received 1 of 2 refunds on Friday. I have been calling every day for the last 2 weeks and they consistently tell me "2-3 business days" for the 2nd refund. Dell is garbage.
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