Metro by T-Mobile Port-In/New Number Offers: Select Smartphone + 30 Days Service
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Metro by T-Mobile offers select Metro by T-Mobile Prepaid Smartphones starting at Free after instant rebate when purchased with 30-Days of Prepaid Service starting at $40 (plan details). Port-in of an existing non-T-Mobile number is required for select offers (as noted below). Shipping is free.
Thanks to community members cgigate and Jaggsta for finding this deal.
Note: Devices unlock 180 days after initial plan activation (unlock policy).
And many other phones with the similar discount deal...
180-day unlocking policy.
Note: Many people may not able to pass MetroByT-mobile identity verification system. you may need try another day or another time..
Starting February 29, 2024, Metro by T-Mobile introduces the online "Bring your number" (port-in) option. People no longer needs to go to the store to get scammed for keeping their phone numbers to enjoy the deep discount. You can choose a $40 plan in most cases (even though it may say a $60 plan ($65 with autopay) is required). If you buy a phone with a new number, you need to choose the $60 plan. The free phone check-out price is $65 for the OnePlus N30, Moto Stylus 5G 2023, etc.
Metro $60 per month plan that is $65 per month ($60 with auto pay), your first month is $65 (tax included). the checkout is $65
The promotion price and availability changing daily basics , especially for the hot items such as iPhone 11, iPhone 12.
"Bring your number" (port-in): You can choose $40 plan or $60 plan, many free phones, the checkout price is $40 or $65. iPhone needs $60 plan to get discount. For iPhone , you need chose $60 plan to be able to have discount price!
New number , you can only choose $60 plan ($65 with autopay) , many free phones, the checkout price is $65
Existing user can add one line for $40 plan , the total checkout price would be $40 , for free phone
Many other phone "Bring your number" option to get $200 or more discount!
You can activate the phone before or after receiving it. If you don't activate the phone, the system will automatically activate it on day 21 after it is shipped. You should receive an email from "T-Mobile US" with the subject "Your phone is now active" to give you details about your phone, phone number, etc.
If you're porting from Google Voice and having issues then the direct line to Metro's porting department is 800-518-7519
Metro by T-Mobile 180 days unlocking policy![metrobyt-mobile.com]
180 days after activation, your phone will be eligible to unlock! you don't need keep the service for 180 days, once your phone got activated one time, after 180 days, your phone is eligible to unlock!
Unlock eligibility requirements
The device must be purchased from Metro by T-Mobile.
The device must not be reported as lost, stolen or blocked.
One hundred eighty (180) days must have passed since the device's activation date.
Metro confirmed multiple times that the deciding factor of your phones unlock date is whether it was activated before May 1st (180) or after may 1st (365), interesting to see how it plays out because people in here have the terms stating that its 180 days until unlock after may 1st.
Any other information about unlocking is fake or scam!
Do not waste your money to get third party unlocking service ! it won't work.
The MOTO Stylus 5G 2023 has *6* GB RAM, not 4gb, per the Metro website. And assuming its the same phone that shipped last time, it has eSIM support as well....
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"Unlock eligibility requirements
We unlock mobile devices that meet the following eligibility criteria free of charge:
The device must be purchased from Metro by T-Mobile.
The device must not be reported as lost, stolen or blocked.
Three hundred sixty-five (365) days must have passed since the device's activation date."
Should obviously only apply to purchases made after they changed the rules.
But might have to fight for that...
scroll down to Port your Google Voice number out to another carrier
A Moto G Stylus 5G 2023 keeps restarting, when turned on but the screen is off. It keeps turning off and back on. Safe mode didn't help. Doing a warranty claim with Motorola, free shipping both ways.
If they send warranty replacement with new IMEI it will be locked to metro with no way to unlock it unless pay for another month of service and 180 day unlock restarts.
I ordered a phone Sept 5 it did not unlock after 180 days I filed FCC went back and forth .
Today I received this email
Good morning XXXX,
My name is Karen, and I'm from T-Mobile's executive response team, Team CEO. I was reaching out regarding an complaint that we received in reference to your account. We definitely regret the inconvenience that this has caused for you and appreciate the opportunity to address everything with you.
I wanted to reach out regarding your recent communication with the FCC. I apologize for any confusion surrounding the mobile device unlock eligibility. Our handsets will systematically unlock once the eligibility is met, which will include 180 days of on network usage. At this time, I will be responding to the FCC with that information.
Should you need assistance for any other issues please Metro contact customer care at 888-863-8768 or 611 from your Metro by T-Mobile handset.
If they send warranty replacement with new IMEI it will be locked to metro with no way to unlock it unless pay for another month of service and 180 day unlock restarts.
True, but I'm assuming if Motorola is sending a replacement that it would be unlocked. Although I'll have to wait and see.
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05-03-2024 at 01:58 PM.
Quote
from bazza36
:
True, but I'm assuming if Motorola is sending a replacement that it would be unlocked. Although I'll have to wait and see.
These are Carrier phones they send relocked carrier phone as replacement with new IMEI if they can't fix the issue. They only send unlocked ones if you sent factory unlocked one to them.
my Stylus 5g i activated on November 3rd just unlocked on May 1st was perm unlock option in unlock app only paid for 1 month of service did not require 180 days of network usage only 180 days since activation.
Email them back showing them the link does not say network usage. One hundred eighty (180) days must have passed since the device's activation date.
my Stylus 5g i activated on November 3rd just unlocked on May 1st was perm unlock option in unlock app only paid for 1 month of service did not require 180 days of network usage only 180 days since activation.
Email them back showing them the link does not say network usage. One hundred eighty (180) days must have passed since the device's activation date.
This has been going on for 2 weeks
This is my last rely
to Karen
I tried using your service it did not work for me in my area. I would like my phone unlocked so I can use it on a different service. Your website says it will be unlocked 180 days after activation.
The device must be purchased from Metro by T-Mobile.
Thank You
The device must not be reported as lost, stolen or blocked.
One hundred eighty (180) days must have passed since the device's activation date.
As your letter states my phone was activated on September 5th. Well over 180 days. Link to policy below. https://www.metrobyt-mobile.com/t...ock-policy
These are Carrier phones they send relocked carrier phone as replacement with new IMEI if they can't fix the issue. They only send unlocked ones if you sent factory unlocked one to them.
Interesting. It's broken so useless right now. I would try to work it out with Motorola, worst is it will be a working wifi phone, instead of an unlocked broken phone.
Not interested I dealing with a store, especially with an expired account so no ability to get the 6 digit code.
Our community has rated this post as helpful. If you agree, why not thank slammdunkk
05-03-2024 at 03:31 PM.
Quote
from FairEducation545
:
Nobody knows. This could be start of updates to their unlock policy to require 180 days of network usage
They would have to update their unlocking policy page first and specify the date from which this new policy starts. When someone buys a phone from them, this unlocking policy is essentially part of the purchase agreement. They can't just change it after the transaction took place.
My Metro Moto G Stylus 5G 2023 (what a mouthful) has the Device Unlock function in Settings-->About phone. What happens if you put the original Metro SIM in the phone (doesn't have to be active), connect the phone to Wifi, and select the Device Unlock function?
This has been going on for 2 weeks
This is my last rely
to Karen
I tried using your service it did not work for me in my area. I would like my phone unlocked so I can use it on a different service. Your website says it will be unlocked 180 days after activation.
The device must be purchased from Metro by T-Mobile.
Thank You
The device must not be reported as lost, stolen or blocked.
One hundred eighty (180) days must have passed since the device's activation date.
As your letter states my phone was activated on September 5th. Well over 180 days. Link to policy below. https://www.metrobyt-mobile.com/t...ock-policy
They have to respond to the FCC
this was their first response
Re: xxxxxxxxxxx
Your File No. 31473
Metro by T-Mobile Account No. xxxx4690
To Whom It May Concern:
Metro by T-Mobile is a brand operated under T-Mobile USA, Inc. ("T-Mobile"). As such, T-Mobile
provides response on behalf of Metro by T-Mobile. T-Mobile and Metro by T-Mobile may sometimes be
referred to herein, collectively, as "T-Mobile". T-Mobile is in receipt of your correspondence dated April
1, 2024, regarding the above-referenced account.
T-Mobile regrets any concerns xxxxxxxx may have experienced regarding our Mobile Device Unlock
policy, and we appreciate the opportunity to respond. Mobile Device Unlocks are available for devices
that meet the following eligibility criteria, which are available at https://www.metrobyt-
mobile.com/terms-conditions/phone-unlock-policy.html, and include:
• The device must be purchased from Metro by T-Mobile.
• The device must not be reported as lost, stolen, or blocked.
• One hundred eighty (180) days of usage since the device's activation date.
Upon review, we confirmed xxxxxxxx was utilizing a Motorola G Stylus handset with the International
Mobile Equipment Identifier (IMEI) ending in 35854. This handset was activated on September 5, 2023,
on the number ending in 9888. As the 180-day requirement outlined above has not been met, the device
is not eligible for a Mobile Device Unlock. T-Mobile regrets any inconvenience to xxxxxxxx.
Based on the foregoing, we respectfully request this complaint against T-Mobile be closed.
Thank you for bringing this matter to our attention. Customers may contact Customer Care either by
dialing 1 (888) 863-8768 or 611 from their handsets during the hours of 6am – 2am CST. Our office may
also be reached at the address listed below.
METRO BY T-MOBILE
Karen DiMenna
Executive Response
2,963 Comments
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New wording for Metro unlock policy:
https://www.metrobyt-mobile.com/t...ock-policy
"Unlock eligibility requirements
We unlock mobile devices that meet the following eligibility criteria free of charge:
The device must be purchased from Metro by T-Mobile.
The device must not be reported as lost, stolen or blocked.
Three hundred sixty-five (365) days must have passed since the device's activation date."
Should obviously only apply to purchases made after they changed the rules.
But might have to fight for that...
https://support.google.
Account is GV Number no dashes and need Setup Voicemail PIN is Port PIN if not setup that yet
to setup the voicemail pin have go to settings and enable Call to listen Check and manage your voicemails by calling your Google Voice number.
https://voice.google.co
Sign up for a Slickdeals account to remove this ad.
$50 Port In for phone
$65 Plan
$20 Activation
$10 Sim Card
$30 Case/Screen Protector
$45 tax on $600 pre-discounted price
Total Price $220
Today I received this email
Good morning XXXX,
My name is Karen, and I'm from T-Mobile's executive response team, Team CEO. I was reaching out regarding an complaint that we received in reference to your account. We definitely regret the inconvenience that this has caused for you and appreciate the opportunity to address everything with you.
I wanted to reach out regarding your recent communication with the FCC. I apologize for any confusion surrounding the mobile device unlock eligibility. Our handsets will systematically unlock once the eligibility is met, which will include 180 days of on network usage. At this time, I will be responding to the FCC with that information.
Should you need assistance for any other issues please Metro contact customer care at 888-863-8768 or 611 from your Metro by T-Mobile handset.
Thank you,
Karen DiMenna
Senior Specialist, Team CEO
12920 SE 38th Street | Bellevue, WA 98006
Direct 425.403.1428 | [email protected]
T-Mobile.com | Follow T-Mobile on X(Formally Twitter), Facebook and Instagram
Our community has rated this post as helpful. If you agree, why not thank Jaggsta
Email them back showing them the link does not say network usage. One hundred eighty (180) days must have passed since the device's activation date.
https://www.metrobyt-mobile.com/t...ock-policy
Nobody knows. This could be start of updates to their unlock policy to require 180 days of network usage
Sign up for a Slickdeals account to remove this ad.
Email them back showing them the link does not say network usage. One hundred eighty (180) days must have passed since the device's activation date.
https://www.metrobyt-mobile.com/t...ock-policy
This is my last rely
to Karen
I tried using your service it did not work for me in my area. I would like my phone unlocked so I can use it on a different service. Your website says it will be unlocked 180 days after activation.
The device must be purchased from Metro by T-Mobile.
Thank You
The device must not be reported as lost, stolen or blocked.
One hundred eighty (180) days must have passed since the device's activation date.
As your letter states my phone was activated on September 5th. Well over 180 days. Link to policy below.
https://www.metrobyt-mobile.com/t...ock-policy
Not interested I dealing with a store, especially with an expired account so no ability to get the 6 digit code.
Our community has rated this post as helpful. If you agree, why not thank slammdunkk
This is my last rely
to Karen
I tried using your service it did not work for me in my area. I would like my phone unlocked so I can use it on a different service. Your website says it will be unlocked 180 days after activation.
The device must be purchased from Metro by T-Mobile.
Thank You
The device must not be reported as lost, stolen or blocked.
One hundred eighty (180) days must have passed since the device's activation date.
As your letter states my phone was activated on September 5th. Well over 180 days. Link to policy below.
https://www.metrobyt-mobile.com/t...ock-policy
Sign up for a Slickdeals account to remove this ad.
this was their first response
Re: xxxxxxxxxxx
Your File No. 31473
Metro by T-Mobile Account No. xxxx4690
To Whom It May Concern:
Metro by T-Mobile is a brand operated under T-Mobile USA, Inc. ("T-Mobile"). As such, T-Mobile
provides response on behalf of Metro by T-Mobile. T-Mobile and Metro by T-Mobile may sometimes be
referred to herein, collectively, as "T-Mobile". T-Mobile is in receipt of your correspondence dated April
1, 2024, regarding the above-referenced account.
T-Mobile regrets any concerns xxxxxxxx may have experienced regarding our Mobile Device Unlock
policy, and we appreciate the opportunity to respond. Mobile Device Unlocks are available for devices
that meet the following eligibility criteria, which are available at https://www.metrobyt-
mobile.com/terms-conditions/phone-unlock-policy.html, and include:
• The device must be purchased from Metro by T-Mobile.
• The device must not be reported as lost, stolen, or blocked.
• One hundred eighty (180) days of usage since the device's activation date.
Upon review, we confirmed xxxxxxxx was utilizing a Motorola G Stylus handset with the International
Mobile Equipment Identifier (IMEI) ending in 35854. This handset was activated on September 5, 2023,
on the number ending in 9888. As the 180-day requirement outlined above has not been met, the device
is not eligible for a Mobile Device Unlock. T-Mobile regrets any inconvenience to xxxxxxxx.
Based on the foregoing, we respectfully request this complaint against T-Mobile be closed.
Thank you for bringing this matter to our attention. Customers may contact Customer Care either by
dialing 1 (888) 863-8768 or 611 from their handsets during the hours of 6am – 2am CST. Our office may
also be reached at the address listed below.
METRO BY T-MOBILE
Karen DiMenna
Executive Response