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Quote :Hi there,
Thank you for contacting Google Support!
My name is [redacted name] and I am the next level supervisor here. I am sorry for the inconvenience caused to you due to this. As I can see that the device is faulty and need to be replaced.
Since the device is out of warranty and hence we would not be able to replace the device for you. We had replaced some of the device earlier but the policies have changed now. We've re-evaluated our servicing policies and cannot provide a replacement for your issue. Your best option for additional service on this is to contact the original manufacturer of the device, Huawei. I'm happy to provide you their contact information with you.
Thanks! [redacted name] The Google Support Team
Quote :Terms and conditions
Your warranty coverage
If we determine that your device's issue isn't covered by warranty, you may be charged up to the full price of the replacement device.
Returning your old device
When you choose to get a replacement device before sending back your old one, you agree that we may charge your credit card for $830.52 if you don't return your old device within 21 days from the date the replacement device is shipped.
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