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PSA: You Can Now Convert Sprint SERO Plans to $30 SWAC plans

532 167 March 20, 2019 at 01:52 PM in Tech & Electronics (7) Sprint
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Last Edited by jupiterman April 6, 2019 at 02:05 PM
+60 Deal Score
196,007 Views
Update: The premium plan is now $45 before autopay discount, but no longer includes Uber credits. For those that don't use Uber, but pay for Amazon Prime, that now makes this plan the best deal.

Update: You can dial *2 from your Sprint phone to have your account converted. https://community.sprint.com/t5/E...swAdDfoPeA



Convert Sprint SERO plan to $30 SWAC plan
Anyone who is still on SERO can now convert their plan to the $30 or $50 $40 SWAC (Sprint Wireless Advantage Club) plans at this link:

http://www.sprint.com/swacconversion

Plan details

Advantage Unlimited Plus
$30/mo. with autopay
$35/mo. without autopay
Unlimited talk, text, and data
Tidal Premium and Hulu
50GB hotspot
Unlimited Talk. Text. and10GB LTE data in Canada and Mexico
HD video streams at up to 1080p, music at up to 1.5mbps , gaming
streams at up to 8mbps. Data deprioritization during congestion. MHS,
P2P and VPN reduced to 3G speeds after 50GB/mo.

Advantage Unlimited Premium
$40/mo. with autopay
$45/mo. without autopay
Unlimited talk, text, and data
Amazon Prime, Hulu and TIDAL Premium,
Lookout Premium Plus
100GB hotspot
Unlimited Talk,Text, and 4G LTE data in Canada and Mexico
Data deprioritization during congestion.MHS,
P2P and VPN reduced to 3G speeds after
100GB/mo.

Additional Benefits
Waived upgrade fee.
Waived activation fee
Nationwide long distance. Call waiting. Three-way calling.
CallerID
Global Roaming in over 185 Worldwide Destinations
25% discount onaccessories

Community Wiki

Last Edited by Schooby April 5, 2019 at 09:37 AM
Sprint reached out and tells us that the link in the OP is outdated and this one https://community.sprint.com/t5/E...-p/1033393 is the newer, corrected one.
I didn't want to edit the OP but if the OP wanted to edit to have this link.. that would be great.
~Schooby
Community Manager


----------------------------------------------------------------------------------------------------------------------

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Note: Sprint stated they were in the process of of migrating all SERO accounts to SWAC, so you can either initiate the move yourself if you wish, or wait until they eventually get to your account.

Here is the dedicated customer service email. [email protected]
When I last used it, they took a full day to reply, but did so personably and thoroughly.

602 Comments

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Joined May 2007
L3: Novice
> bubble2 130 Posts
74 Reputation
rodekuhr
03-26-2019 at 03:17 AM.
03-26-2019 at 03:17 AM.
The only thing holding me back is that I still have sprint open world on my sero account. I travel outside the country about half the year or more so it seems like it would be a downgrade if the international data is just limited to the crappy 2g. Is anybody else still on open world?
Reply
Joined Dec 2018
L2: ϾϿ Expert
> bubble2 1,375 Posts
49 Reputation
slickrickshteinbaum
03-26-2019 at 03:27 AM.
03-26-2019 at 03:27 AM.
Quote from rodekuhr :
The only thing holding me back is that I still have sprint open world on my sero account. I travel outside the country about half the year or more so it seems like it would be a downgrade if the international data is just limited to the crappy 2g. Is anybody else still on open world?
what is open world?
Reply
Joined May 2007
L3: Novice
> bubble2 130 Posts
74 Reputation
rodekuhr
03-26-2019 at 03:31 AM.
03-26-2019 at 03:31 AM.
Quote from slickrickshteinbaum :
what is open world?

https://www.sprint.com/en/support...world.html

1GB of high speed data when in Canada, Mexico, and most countries in South America. Then $30/GB in almost all other countries. I usually only use it for the first day or two in a new country until I get a SIM card because it is expensive to keep using but very convenient to have fast data right when you land in a new place.
Reply
Joined Aug 2011
L4: Apprentice
> bubble2 479 Posts
64 Reputation
golemchamp
03-26-2019 at 03:34 AM.
03-26-2019 at 03:34 AM.
Quote from rodekuhr :
The only thing holding me back is that I still have sprint open world on my sero account. I travel outside the country about half the year or more so it seems like it would be a downgrade if the international data is just limited to the crappy 2g. Is anybody else still on open world?
In my opinion Sprint Global Roaming > Sprint Open World. I believe Open World is 3g speeds and you pay for texting and calls right?

With the Global Roaming plan you can upgrade to 4G speeds at $5 a day or $25 a week unlimited depending on the country. The data upgrade was well worth it for me on my travels.
Reply
Joined May 2004
Commie
> bubble2 14,301 Posts
2,893 Reputation
BalkiBartokomous
03-26-2019 at 03:58 AM.
03-26-2019 at 03:58 AM.
This wouldn't affect the Magic Box I have on my account right?
Reply
Joined Nov 2008
L2: Beginner
> bubble2 37 Posts
14 Reputation
biggolfer
03-26-2019 at 06:56 AM.
03-26-2019 at 06:56 AM.
I have 2 sero plans on one account. I receive a single bill for both plans.

1. Can I convert one sero plan but not the other to test out swac?
2. If I convert both plans, can one be on $30 and other $50

The second plan is for an adult family member. I'd like to split out the plan and they receive their own bill.
It looks like option 2b could get it done but don't want to lose account and split later.
Reply
Joined Nov 2015
L6: Expert
> bubble2 1,410 Posts
14,962 Reputation
foogalfruck
03-26-2019 at 07:02 AM.
03-26-2019 at 07:02 AM.
Quote from coffeecandy :
Emailed the ceo

[email protected]

Thanks for the email method. I was converted from SERO 500 to Advantage Unlimited Plus in less than two hours.
Reply

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Joined Nov 2015
L6: Expert
> bubble2 1,410 Posts
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foogalfruck
03-26-2019 at 07:15 AM.
03-26-2019 at 07:15 AM.
Quote from espionagelfe :
Anyone been with sprint longer than me? I've been with sprint since 1999. Just curious.
Since 1998! My first cell phone and I still have my original phone #
I've been tied to Sprint all of these years for their TAP paging in a rural area (for work).
Reply
Joined Jul 2011
L10: Grand Master
> bubble2 15,667 Posts
2,191 Reputation
Pro
desi_babu_2010
03-26-2019 at 07:43 AM.
03-26-2019 at 07:43 AM.
Quote from espionagelfe :
....Anyone been with sprint longer than me? I've been with sprint since 1999. Just curious.
Quote from foogalfruck :
Since 1998! My first cell phone and I still have my original phone #
I've been tied to Sprint all of these years for their TAP paging in a rural area (for work).
~1999 for me as well
Reply
Joined Oct 2010
L2: Beginner
> bubble2 52 Posts
14 Reputation
jtruck21
03-26-2019 at 08:17 AM.
03-26-2019 at 08:17 AM.
Quote from biggolfer :
I have 2 sero plans on one account. I receive a single bill for both plans.

1. Can I convert one sero plan but not the other to test out swac?
2. If I convert both plans, can one be on $30 and other $50

The second plan is for an adult family member. I'd like to split out the plan and they receive their own bill.
It looks like option 2b could get it done but don't want to lose account and split later.
I'm in same boat. would like to know answer. Smilie
Reply
Joined Dec 2008
L2
> bubble2 639 Posts
256 Reputation
HappyBirthday
03-26-2019 at 08:44 AM.
03-26-2019 at 08:44 AM.
Quote from nilkilla :
I didn't see anything about uber credit. Did it show on your account after upgrade?
They may have discontinued that. Email them and ask if they will apply it to your account?
Reply
Joined Dec 2008
L2
> bubble2 639 Posts
256 Reputation
HappyBirthday
03-26-2019 at 08:46 AM.
03-26-2019 at 08:46 AM.
Quote from jtruck21 :
I'm in same boat. would like to know answer. Smilie
Email them!
I believe you can have 5 separate bills on one account, but they may allow you to set up 2 accounts.
Reply
Joined Dec 2008
L2
> bubble2 639 Posts
256 Reputation
HappyBirthday
03-26-2019 at 08:59 AM.
03-26-2019 at 08:59 AM.
Here is the dedicated plan email address: [email protected]
When I converted my plan, it took them a full day to respond, but they replied thoroughly and honestly.
I love this plan!
Reply
Joined Apr 2009
L6: Expert
> bubble2 1,072 Posts
340 Reputation
espionagelfe
03-26-2019 at 09:16 AM.
03-26-2019 at 09:16 AM.
Does data deprioritization kick in after a certain amount of data is used, or can it happen immediately after the start of the new billing cycle?

If emailing the CEO to switch, are you using your sprint email address or your personal email address?

Can anyone who switched recently confirm that the Uber credits are still being given? Also, is the uber credit like a gift card or is like 2 codes for $10 off one ride?
Reply

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Joined Dec 2008
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> bubble2 639 Posts
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HappyBirthday
03-26-2019 at 10:02 AM.
03-26-2019 at 10:02 AM.
You can email the dedicated customer service email address. [email protected]
For me, other Sprint email addresses and phone numbers would not answer questions about this plan. It may have changed.

The Uber credits arrive via text on the 1st or 2nd of the month. There is one code. When you enter it under Promos, it adds 2 $10 credits to your account. You need to use them on separate trips. I do not believe they are transferable. We will know on April 2nd if people get the credits or not.
Reply
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